535618 10150707592752834 1409933743 n
Tae Yoon
  1162 Reviews
KarFarm Nissan
San Jose, CA
Languages
English, Korean
Badges
Icons 01 5d296f3ab7b761dc2173df11f19ce041199200bfbedb8ccc4bf20cdb317dd13d Icons 02 c782ea0ef844cd91c56f099da6eeb0bbba3968119725f3b78ace39bdbf03de10 Icons 03 2ea6126b41d7fbc796e54c7cbb143d6558f6a4694ebaa703645734920f776a5b
I've been an automotive professional since 2001. I was one of the first salesmen in Silicon Valley to embrace online sales, and I enjoy staying current with online shopping. I've learned that customers deserve quick, accurate answers, honesty, and options while making their decision. I consistently earn some of the best customer service scores in the zone. When I'm not selling Nissans, I frequently travel to visit family in Korea. I'm a father of two young kids, and my wife and I are very active in their after school programs, math-a-thons, and making sure they fluently speak three languages.

My Weekly Deals


Consumer Reviews


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


Happily greeted by Ed Monson. Just the kind of salesman you want. Not too pushy, knows his cars, helped close our deal quickly and without too much effort. Really grageful to work with a guy like him!


I recently had the pleasure of purchasing a new TLX from Marin Acura. I did my research online to seek out the best price for the model and options I wanted. I received several email and phone replies from Acura dealers in the area. The response I got from Marin Acura, particularly salesperson Edmond Kim, was forthright, comprehensive and even provided the stock number of the vehicle I was considering. He consistently provided prompt replies to my multiple questions, emails and phone calls. I especially liked his no pressure, down to earth approach. On meeting him in person, his demeanor and sales approach was the same. He answered all my questions, did not rush or pressure me into purchasing any extras I had not mentioned. The overall experience was pleasant, low key and comfortable. It was truly a pleasant surprise to not only walk out with a new car, but moreover feel so positively about the purchasing experience. I cannot say enough positive things about this dealership and their star salesman, Edmond Kim.


Gary Kihs was extremely kind and helpful. My experience was truly an example of outstanding customer service from the beginning of the process to the end. This is our fourth car bought from this dealership.


I was in the market for a new RDX and contacted many dealers to find the color combination I was looking for. Marin Acura was by far the most attentive to my needs, offered me the most competitive price compared to other dealerships in the area, and were very helpful throughout the whole process. I even traveled 50 miles to pick up my new car, but believe me, it was well worth the drive. They had to transfer my car from another dealership, and when it arrived, Edmond sent me a video of the car before I could come pick it up. Now that's great customer service! When I finally did get there, I was greeted and finished up the buying process. Edmond helped me throughout the whole process, he was very informative, and never pushy whatsoever! Daniel and Manny made sure I knew about all the amazing features on my new car! Jean-Pierre made financing a complete breeze! Buying a car can be a stressful thing, but I had so much fun with the guys at Marin Acura! They truly do care about the customer and go above and beyond for you. Thank you to Edmond, Jean-Pierre, Daniel, and Manny!


I Was Looking for a new car from acura preferably an SUV and when i got here i met Greg and he was so nice and helpful, he gave me colors for the 2017 MDX and i went home to think about if i wanted this car, when i returned i met Edmond Kim, he was very nice, professional, helpful and attentive with my needs. I'm glad he had been the one who helped me out, he was very patient and made it possible for me to get a good price on the 2017 MDX acura, i absolutely love my new car! went home satisfied and the service here is just great! I highly recommend you speak with Edmond Kim if you are looking for a new car. He made this for me a great experience.


This dealership is going to fight for your business. It's a wonder when there are so many other dealerships out in Marin that act as if it is a privilege to buy one of their cars. Alex Samadi and Edmond Kim are a great team and I highly recommend them to the next person asking me about a car purchase near Marin.


We went there to purchase a new Acura TLX 2016. The place is amazing! It was the first time we actually enjoyed buying a car. Not only they went an extra mile to satisfy our needs, but they actually cared! We had to get a car from another dealer because of very specific options (package, color, etc) we wanted. And they offered us to either pick it up the next day or deliver it to us for free (more than 25 miles from our home). They are a family friendly dealer with a nice kid's room! We got a great price (way below other dealers, for example in Concord and Pleasanton)! They detailed the car and followed up with us couple of times. If you are an Acura fan, this is definitely the best place in Bay Area to shop for your next car!


Everyone we dealt with during our purchase were models of what Acura represents. Smart, capable, knowledgeable, efficient and professional. They made the choice to buy and the purchase itself easy. I will definitely come here again for a purchase and for service. The proof of their ability is that they aren't even my local Acura dealer.


Fernando was great to work with. Totally easy process, came to am amicable deal, and Fernando even gave me his all weather Acura MDX mats that he no longer used - for free!


I am so pleased with the overall experience at Marin Acura. Everyone was friendly and kind and obviously loved what they do. I appreciated the lack of sales pressure and Edmond's incredible knowledge of cars specifically- brands, technology, mechanics and design. He is also immensely patient. Initially I visited the dealership to purchase another used car but it wasn't for me. But after being so impressed with Edmund's friendly and low key demeanor I wanted to work with him again, so returned a few weeks later with some ideas. I am now the proud owner of a beautiful 2013 Acura TL. I'm trying to convince a coworker who will soon look for a new car that he needs to work with the great team, and Edmond in particular, at Marin Acura. Thanks also to Mangit for the tech instruction on my car's features and Fernando for answering my questions while Edmond was running around, and Jean Pierre for his speed, efficiency and good humor.


From start to finish customer service was evident! No hard sell pressure, diligent follow up. Knowledgable team to familiarize us with the features and the finance department made the transaction seamless. We are fans...don't hesitate to purchase your new car from Marin Acura....you will be grateful you did!


This is the best car buying experience I've had. Everything from the initial contact through the final purchase was clearly explained and responsive to my wishes. The final part of the receiving ownership was fast and exactly as stated. I couldn't have had a better experience. Thanks to Mr. Rogers and the sales team at Acura of Glendale!



After a recommendation from my neighbor, I reached out to Edmond Kim (Marin Acura) to discuss a new 2016 MDX. Overall the entire process was quick and easy and Edmond delivered absolutely excellent service. We finalized the offer before I walked into the dealer and we completed all the paperwork in no time at all. As a busy working mom, I appreciate the fact that Edmond was able to work w/ me over the phone and online and made the paperwork process painless. When I returned to the dealer the next day, I was greeted as if I was family. I felt like everyone knew me and they were excited to hear about my first day with my new MDX. I have to say that has never happened before. I know I will be back to purchase my next Acura from Edmond and Marin Acura. Thanks for a great car-buying experience!!!


I recently leased a 2016 TLX from Edmond Kim and it was the best experience I have had in any car dealership. Edmond was very helpful throughout the whole process and responded to my questions via texts and phone calls within minutes. This dealership is not like a typical car dealership. They are not pushy and they genuinely want you to be happy with your car purchase even if it does not end up being an Acura. I would highly recommended buying from Marin Acura. Edmond did a great job from start to finish and I would not hesitate to use him again.


From professional and knowledgeable staff to efficient and relaxed purchase process, this dealership exemplifies true Acura "precision crafted performance." I am ecstatic over my new Acura TLX and looking forward to maintaining a long lasting relationship with Marin Acura.


We had a great experience working with the employees at Marin Acura. Daniel and Edmond helped with the final paperwork. Daniel sat with me and my 9yr in the car while explaining every detail. My daughter thought it was so much fun! It was way over time to go home and Daniel didn't make us feel rushed at all. Super nice guys!


In my latest vehicle hunt I was looking for a very specific car, an 8th generation v6 Accord Coupe. After looking all over the bay and behind disappointed in selection, I stumbled upon a potential winner at Marin Acura. I emailed Eddie asking for some additional pictures of the car and he was happy to oblige. When I went over to the dealership I worked with Daniel, who gave me a full tour of the vehicle I was interested in. We got to drive on some great windy roads near the dealership, followed by a drive on the freeway - the perfect test drive route for any car. After answering all of my questions in a friendly and patient matter, we walked inside to talk numbers. From there I met Edmond who walk me through the financing and warranty options. I was thrilled to find out I could get a legitimate extended Honda warranty as an option. Daniel, Edmond, and I went back on forth on pricing until we settled on a figure we were both comfortable with. The rest is history. I was so pleased after I left Marina Acura. Not only because I got my dream car at a great price, but because I felt they truly deserved my business. I never felt uncomfortable at any time during the process and would quickly recommend them to anyone searching for their next car. Thanks gents for the great experience. You earned this one.


Our lease experience was great! Not only does Acura have great vehicles but the staff of the Marin Acura dealership are the best! From the moment we walked into the show room, the team, Ben, Eddie and Daniel were all very helpful. They all made us feel very comfortable and welcome, answering all of our questions making the transaction effortless. I will definitely refer anyone to this great group of people and business. I look forward to our newest purchase, Acura RDX and look forward to future purchases!


I had a great experience working with Eddie Gutfeld. He was pleasant and made the experience enjoyable. He answered all my questions swiftly and showed amazing customer service and appreciation. Would recommend him to future buyers.


This is my 3rd car purchased at Marin Acura. Although I live in Sonoma County, I always make the drive to Marin Acura because of the excellent service they provide. The customer service here is expectional.I worked with Fernando who was very professional and polite. He was very informative and made sure I didnt feel pressured at all. He made the experience very pleasant. I have always been very picky when it comes to my cars, and I was even more specific this time around. Marin Acura made sure I got exactly what I wanted, The entire staff was very helpful, including Edmund who took me on a test drive, and Daniel Munoz who was able to help me get comfortable with the amazing features on my new RLX. A bit thanks to Debi, Alex, Ben, and Jean-Pierre for always making the car buying experience at Marin Acura so pleasant. You are the best!


I found exactly the car I was looking for and Edmond Kim did an outstanding job working with me. He was knowledgeable about the used car I was buying and he provided me with a great deal of information. I highly recommend this dealership. You would be fortunate enough to work with him on your visit to Marin Acura.


It was very nice service. They took all we need and quick paper work no waste a Time. Every person in the office was friendly and helpful.


Quick and friendly service. In and out in less than an hour not 5 hours at the car dealer. Great! I would recommend this dealer to others.


I purchased a 2010 Camry from Marin Acura. Edmond Kim was my sale consultant, he was very attentive and friendly. I appreciate him having the service department fix an issue I had with my cars alarm , all though I hadn't purchased a warranty. He went above and beyond possibly saving me a lot of money. Thank you Edmond for helping make my car purchase at Marin Acura a wonderful experience.


I had the best buying experience with BMW Concord across all bay area BMW dealerships. They were courteous, prompt, very price competitive, and easy to work with.


IF I KNOW ANYONE WHO MIGHT BE LOOKING FOR A CAR, THIS IS THE PLACE. THEY TREAT YOU LIKE AN OLD FRIEND, OR FRIEND OF THE FAMILY. I MUST SAY THAT I MIGHT LOOK AROUND, BUT THIS IS THE ONLY PLACE I WILL BUY A CAR. TO DATE, I HAVE JUST PURCHASED MY 5TH CAR FROM THEM. THE TREATMENT THIS TIME WAS EVEN BETTER THAN BEFORE. MY SALES PERSON EDMOND, I MUST SAY THAT I WAS TREATED SO NICELY BY HIM. WE LOOKED AND LOOKED AND LOOKED AND I FINALLY MADE UP MY MIND. NEVER ONCE DID HE LOOK STRESSED OUT BY MY INDECISION. EDMOND MADE ME FEEL MORE THAN COMFORTABLE. THE ENTIRE STAFF AT MARIN ACURA IS JUST GREAT. SO FRIENDLY AND ACCOMMODATING. EDMOND HAS EVEN MADE FOLLOW UP CALLS TO CHECK AND MAKE SURE THAT EVERYTHING WAS GOOD WITH THE CAR. HE WAS FANTASTIC!!! NOW THERE IS DANIEL. DANIEL IS SO BRIGHT AND BUBBLY AND A SERIOUS BOOK OF KNOWLEDGE. HE SPENT OVER 2 HOURS WITH ME EXPLAINING EVERY SINGLE DETAIL THAT I NEEDED TO KNOW ABOUT MY CAR. DANIEL IS SUCH A PLEASURE AND ASSET TO MARIN ACURA!!! ADDITIONALLY, THERE IS THE TEAM OF JP AND ALEX.. WELL WHAT CAN I SAY ABOUT THEM. IT IS NEVER ONE WITHOUT THE OTHER. THEY ARE GREAT!!! THEY ALWAYS MAKE SURE THAT I AM PLEASED AND TAKEN CARE OF. AND DEBBIE, SHE IS GREAT!!!! THANK YOU MARIN ACURA FAMILY, AND I WILL SEE YOU SOON!!!!


Marin Acura is by far the best place to buy a car. I felt comfortable and not pressured in any way. My salesman Ed G. was the best salesman ever. He manage to get me the specific things I wanted on my MDX. He really went above and beyond to get us a great price. I am happy with my car and will be happier I'm sure when I learn all my features on it. Which Ed will show me Monday. I can't say enough good things about Acura Marin. Everybody there was very nice. Even the manager was nice. I been a customer with Acura Marin for a long time and I will continue to be a customer as long as they make Acuras. Sincerely, La Nita and Elijah


Excellent service at Marin Acura for over 26 years, from my first Acura to my third. Malcom & Eddie create a very comfortable and trusting sales experience. Happy to be able to "come home" to Marin Acura. Highly recommend this dealership for sales and service.


I had a great experience, Edmond did a great job paying attention. I came in knowing what I wanted, and I wanted to make the purchase as quickly as possible. Edmond accomplished this, and I'm very grateful for that. Manit was a pleasure to learn about all the fun stuff and Jean Pierre made the numbers work. It was a 5 star experience.


Edmond was great to work with! He was low pressure and respected that we had done our homework. As a result, when we were ready to buy, we went right back to and thru him. Just the sort of polite and respectful salesperson to guide you thru the sale process. Daniel also was a great teacher on showing us the tech features of the car. Great team-work!


Edmond and Daniel worked so well together it was basically streamline. It made my experience a fun and stress free. I bought my previous car in 2004 the reason why I returned was this dealership has always been so outstanding!


Dealing directly with Eddie, initially by email and phone, his prompt responses and professional tone motivated me to want to deal with him...even though it wasn't the closest dealership for me. When my family and I came to the dealership and met with Eddie in person, he had done everything he promised. We completed the purchase quickly. There is no substitute for high integrity people....Eddie is definitely one. And, honestly, our experience was the same with everyone we met there. I would strongly recommend this dealership, and Eddie in particular, to anyone that wants an honest, no games approach to buying a new car. Thank you all so much!


Edmond, the internet sales manager, helped me with my Acura RDX AWD purchase. The whole experience was hassle free. Daniel then thoroughly went over every detail. His enthusiasm is contagious! Jean-Pierre in Financing helped me secure a great rate on my auto loan.


This was my second experience dealing with Edmond Kim. He recognized me right away. He was very professional and courteous. He and his staff have made our car buying experience both non stressful and a pleasure. I would highly recommend Edmond to anyone considering the purchase of a new car.


Fernando was very friendly and helpful in the procrss of buying a new car he explained throughly and made sure my parents understood what the car does and how it works manny also came in after the purchase process to tell us more about it. Ryan and Edmond were very friendly and knowledgeable as well ryan offer us coffee and water. Overall the staff there is great the bathrooms are amazingly nice and i am definitely returning there for service with Michelle who is very friendly. Thank you Fernando!


Every year I drive almost 400 miles to Acura of Glendale to get a new car. I love working with Dwight and Alton and highly recommend them to everyone. I was in and out very quickly with all my questions answered. I love my new car!


I had an awesome experience when shopping for my TLX at Acura Of Glendale. Dwight was truly a pleasure to work with. He is a very knowledgeable, and trustworthy salesman who truly cares about the customer leaving happy with their new wheels. I would definitely recommend everyone to shop at Acura of Glendale for their new Acura. ASK FOR DWIGHT! :)


I recently renewed my lease with Acura of Glendale- I leased an updated 2016 model from Acura. The Leasing maturity office was helpful and great to work with. They worked with me on pricing and a budget and made it easy to get into a new lease and a new car. I'm very pleased of how easy of a transition it was and the paperwork process was made easy and understandable as well. This is my second lease with Acura of Glendale and I will work with this dealership in the future. Dwight Rogers and Alton Ho made my experience a pleasant one and I will be happy to work with these gentlemen in the future. The want the best for the clients and customers and ultimately want them just to be happy with their Acura vehicle. Thanks Gentlemen!


3 years ago I leased an ILX from Dwight Rogers at Acura Glendale and the process couldn't have been easier. I emailed a handful of dealerships indicating what I wanted and waited for their responses. Dwight's quote was by far the best. Upon arriving at the dealership he had the car ready, we test drove it, he had all the paperwork prepared (everything was exactly what he had quoted me, no funny business), I signed and drove away with a new car. It was the easiest and most stress-free car buying experience I ever had. The lease on the ILX was due to expire next month so I once again emailed several dealerships (this time about an RDX) and once again Dwight's quote was signficantly better than all the other offers. We arranged a time for me to come in, I dropped off the old car, test drove the new one and signed for it. They didn't try to sneak in any fees or penalties on my old car and because I was under mileage Dwight suggested that we rollover the miles and that I lease this new car for fewer miles a year, which saved me some money. Overall, this is my second time dealing with this dealership (specifically Dwight Rogers) and both times I've been very happy--best pricing, very easy process, and no last minute changes or attempts to add extra fees. I would recommend Acura of Glendale to anyone and I would STRONGLY recommend that you ask for Dwight Rogers when you go!


This is a very shady and dishonest dealership. I was in Audi San Diego at Miramar last week to buyout my lease on a 2014 S5 cabriolet premium plus and the salesman Mr.Sergey Kudriakov introduced me to Mr. Neal Kelly sales manager to help us with the paperwork and to give us the best customer service but Mr. Neal Kelly came in and ask me for "$1000 fees "to do the paperwork! I was shocked to hear that! Why a customer has to pay $1000 to buyout his lease? I asked him the question and he answered me because they have to pay the salesman and rent and electricity &... This is my first experience of leasing I don't know much about it and it didn't know how things are so I trusted those guys. :( They send me to buy 4 new tires $1200 for the car to start the paperwork . I was not treated right when It comes to financing I had to fight to get a decent rate starting at 6.99 and after 2 days back and forth they offered me 2.90 The salesman had a very disrespectful attitude when I was asking questions he was getting mad anyway I didn't like the way I was treated at Audi San Diego by those guys I went outside and called 4 more Audi dealership and what a big surprise they all told me there is no $1000 fees and in Audi San Diego Miramar they were not very honest I am so disappointed and discussed of my Audi experience . for me never again!


BMW in Berkeley was awesome. Ask for Chris Phan and he will get the deal done. He was easy to talk to, personable and motivated to make the sale. We did a lot of shopping around before landing in Berkeley, and he made it easy from the moment we walked in the door. Definitely the best salesman we came across during the process. I highly recommend you give him the chance to sell you a great experience.


I had the pleasure of buying a new BMW from Mike Bushel and Danny Andrade. I met Mike Bushel at the dealership, who took over from Danny since he was busy that afternoon (more on him later). The first time I met Mike, what struck me was how welcome he made us feel at the dealership with his friendliness, politeness and energy level. I had already made up my mind regarding the car I was going to buy and I wasn't planning on taking a test drive but he insisted that I take a test drive first. He truly wanted to make sure we were buying something we would like. After the test drive, we sat down to go over the numbers, and once again he went over each and every detail with endless patience and a smile on his face. I felt he really cared for his customers and truly feels excited to be doing his job. I am really lucky to have found such a genuine car sales guy, and hope to get my next BMW from him again :) Danny was the initial person who responded to my online price quote request. He straight away quoted me a very competitive price and patiently provided me detailed information on each and every car I liked. He was extremely patient and friendly throughout the process.


I have worked with Danny Andrade on 3 car transactions. He is the best sales professional I have worked with. Very responsive; great customer focus; goes the extra mile. I live in San Francisco but will go all the way to Concord because the buying experience is great.


We had our best BMW experience in the past 30 years with this dealership, and specifically, with Danny Andrade. He is the consummate professional. From the moment we walked into the dealership we felt very welcome. We had already decided on the car, and Danny made the lease return on our previous car absolutely painless. We felt that we got an excellent price on our new car. Danny is the absolute best advisor! He went above and beyond to make sure we had whatever we needed and was extremely knowledgable about both the car and what we wanted to achieve. Alyce helped us in the finance area, we had known her from a previous buying experience. As always she was efficient, professional and a pleasure to deal with. We were almost disappointed when the process ended, but Danny has been in contact with us several times since then. All in all, well worth the 80 mile drive to the dealership, we will definitely come again when it's time for another car!


I just bought a 2016 BMW X3 from the internet sales manager Chris Phan. Chris helped me to find the exact car that I wanted from a BMW dealership in L.A and he arranged everything to shipped the car here less than a week. He gave the price that I asked for with out any hassles. Also his service was excellent too, he had my car ready in showroom condition for P/U during the day of purchase that save us lot of time. Look for Chris Phan if you need help on your purchase of a BMW.


I just leased a new BMW i3 from Chris Phan at Weatherford BMW and I am very happy with the service Chris gave me. In the past, I have not had good experiences with BMW sales people. They seemed to not care if I bought a car because their cars are so great that plenty of other people will buy them if I don’t. This was not true of Chris. He was very down-to-earth and interested in getting me a car with which I would be happy. He went above and beyond to get me a car that met my requirements even after I was ready to give up! Chris kept looking and finally found a car for me and I love it! The whole experience—from first meeting to the test drive and finally closing the deal—was very positive. At no time did Chris push me or try to pressure me into accepting a car with which I would not be happy. His goal at all times was to get me a car equipped the way I wanted and at an excellent price, and he succeeded! Even after we closed the deal, Chris has followed up with me to make sure I am happy (which I am!). If you are in the market for a BMW and want to work with someone who is honest, hard-working and cares about getting you the car you want at a good price, I strongly recommend that you go see Chris Phan at Weatherford BMW!


Chris Phan was fantastic to work with. This was my very first BMW lease. We decided on a 2016 X5. I had so many questions on options and he was able to answer all of them. He was very competitive on pricing. The overall time spent at the dealership was an hour!. I can't wait to see him in three years.


Worked with Chris Phan and had a great experience. I definitely recommend his services. If you looking for new bmw then he is the guy you need to deal with.


I got my new 328i from Weatherford BMW of Berkeley. I saw there were a couple of cars which I like from their website. I sent email to quota the price. Chris Phan replied my email soon. Chris Phan was very helpful and trustable. The entire time in the dealership to buy the car was about 2~3 hours, drove my new car back and I was very happy. Absolutely great service and price from Chris. I will definitely buy my next BMW through Chris.


The best dealership on the central coast!!! Everyone will be surprised how wonderful and friendly this dealership is. The sales department to the financing was wonderful. The car dealership treats you like family


I worked with Gary Kihs. It was pleasure working with him, he is very friendly and communication was excellent: timely and precise. I got all information I needed from him in the first email, no fuzz no dancing around. And a very good price. Will definitely recommend him to my friends.


I thought I had found the X5 I wanted, but the whole process was fraught with delays, broken promises and poor follow-up. Car was promised as fully detailed and in enclosed trailer and turned out as everything but. This experience has taught me 2 things: 1. Never buy a car I can't test drive first 2. Buy from a local dealer or just pass on it. Too many things can go wrong and there is little or no recourse. Btw. It's not the Ultimate Driving Machine anymore and BMW "Geniuses" were zero help. While Gary made some efforts, it was just not a good experience. Buyer beware!


Very much enjoying my new BMW. The purchase experience was painless, concluding at a fair price, and the car is faultless. Great people, and it's always nice to have an excuse to visit lovely Monterey.


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


John Gonzales and Izzy Vargas were professional and easy to work with. They had the vehicle I wanted in stock and offered a fair price and excellent service. Though I live several hours from their location, I wouldn't hesitate to do business with them again.


I can't say enough good things about Izzy and John. They are top notch sales professionals. They care about you as a customer, you aren't another car buyer to them. This is my second car I have purchased from Izzy at Santa Paula. No matter how hard the car process may be, they make it a breeze. I will continue to buy all my cars from Santa Paula. Also, they have a new docusign system which is all digital. This was really impressive and it sped up the process of getting my paperwork done. This really made it all so much easier. To follow up I got messages from Izzy the day after my purchase thanking me, and a personal call from John just to check in. This meant a lot. I love Santa Paula. I would highly recommend anyone buying a car reach out to them.


Larry Lancelle worked with us for over a month. Worked the price on our car to affordability and stayed in touch. Would not have stayed with it if it were not for Larry. Once the purchase process started, John Gonzales and the rest of the sales team kept it light and enjoyable. Pre approved the final work with Dion went very fast and their desk technology for paperwork was cool. A great buying experience


after doing research on a new 2016 Chevrolet Colorado on-line, I e-mailed Izzy Vargas on some questions regarding the Colorado. I also responded to Larry Lancelle on questions that I had. My wife and I went to the dealer on Sunday, July 24 to take a test drive on the Colorado. I was really impressed on it performed. It was really spacious on the inside and the ride was really smooth also. Throughout the purchasing process I was never pressured on the sale. They were very professional and kind. John had a sense of humor and I felt relaxed with him. This was my first purchase at Santa Paula Chevrolet. I have used the service department for my GMC Envoy and my Buick Lacrosse. I was very pleased on how well the purchase process was. From the Sales Team through the Finance Dept. Thank you Team, Danny & Frances Gonzales Santa Paula, CA.


I had been working with John and Izzy in the online sales department. I was able to select a car ahead of time from their inventory and set up an appt to come in. They held the vehicle for me and it was right in front when I arrived. John took my husband for a test drive and I worked with the trade in manager to evaluate my old car. They gave me more than I was asking on my trade and while all this was happening, Izzy had already started the paperwork. There was no haggling, no back and forth, we had already agreed to a price and they stuck to it. Finance was easy, when I said we were not interested in any additional services or maintenance packages they just accepted my "no thank you" and moved on, no pushy people at Santa Paula Chevrolet. We got there at 1:20 and were on our way home by 3:30pm. It was amazing, the best car buying experience I have EVER had. I HIGHLY recommend them to anyone looking for a Chevy.


If you are looking to purchase a vehicle and know exactly what you are looking for, then deal with LARRY LANCELLE. My husband had been speaking to Larry for a couple of weeks letting him know what kind of Silverado he was looking to purchase. Larry was able to assist my husband by locating a Silverado along with the options my husband had requested. We are so blessed to have met Larry and to be able to do business. My husband had literally called Penske, Rydell, Connell, Courtesy Chevrolet in NV, and Montebello Chevrolet; None of these dealership can compare to Santa Paula Chevrolet and their Staff. Thank you so much we love our New Tuck!


John Gonzales was great! He showed us ONLY the trucks we told him we were interested in. Made the process real easy! Would definitely return again, and recommend friends of our purchasing experience.


My husband & I searched all over California for a specific car, and we found it at Santa Paula Chevrolet. After confirming the details via phone and emails, we negotiated a great deal with Izzy Vargas and John Gonzales. They even arranged for us to be picked up at the airport! From the sales persons to the service department and the parts department, everyone at Santa Paula Chevrolet was friendly and very professional. Larry Lancelle made certain we understood all the features of our new car, especially the electronics. As we drove off the lot in our 2016 Corvette Stingray, we commented to each other what a wonderful car buying experience. JoRene' Danel


I have purchased numerous cars and this has been by far the best experience ever. The Internet sales department here at this dealership knows how to treat there customers and how to make the car buying experience quick and easy. I had a 1/2 hour conversation with Larry Lancelle on the phone and I explained to him what car I wanted. He then advised me that he did not have the car on the lot but can get it within 24 hours. After getting the car on the lot he contacted me and I then drove to the dealership and purchased the car. I was in and out with in the hour. If you are in the market to purchase a vehicle go to this dealership and ask for Larry Lancelle, Izzy Vargas or John Gonzales they will make your vehicle buying experience the best ever.


I can honestly say this was the best car buying experience I have ever had. I spoke with Larry initially, but dealt with John once I arrived at the dealership. Everyone was wonderful. There was no pressure, no stress, and I got the car I wanted for less than I thought I would have to pay. Santa Paula Chevrolet has me as a customer for life now.


Worked the deal over the phone with Larry. Came in and there were no surprises and no upsells...just what we agreed to on the phone. Izzy, John and Larry in the internet sales department are all very professional, and I would not hesitate to go to SP Chevrolet again.


Easy, hassle free purchase with the best pricing!! Couldn't be easier! Ask for John Gonzales... Small dealership with large inventory. And family friendly service.


Izzy is the symbol of the new auto salesman!! He is first of all very personable. We liked him instantly. He was knowledgeable and to the point. He was helpful. Never was he pushy in the least. He had faith in his product and in our capacity to think things out. Once we committed ourselves, he closed efficiently. Izzy is in my mind the best! But that is not to dettract from John and Larry. They too were courteous, helpful and knowledgeable. A great team! Ralph and Kay Armstrong


Santa Paula Cevrolet has been my go to place now for over three years to purchase my vehicles and for all types of service for those vehicles. My wife and I recently went to the dealership to trade in her leased 2013 Chevrolet Traverse. We received full residual value for the vehicle even though it was an early return. We decided to buy our next Traverse. We gave the sales persons John Gonzalez and Izzy Vargas a printout of what we wanted in regard to color and options on the new vehicle. The sales staff went to work on the request and located a vehicle that fit our request perfectly that same day and had it delivered to the dealership from another dealer location by the next day. Our new payment for the purchase was not that much more than our previous lease and we got an excellent vehicle for the price--better than we expected. We wanted a couple options added to the vehicle (roof cross rails and step running boards). Both my wife and I work during the week, so the sales staff offered to come pick our vehicle up from our place of work, take it to the body shop, had the parts put on the vehicle and returned it to our place of work in the same day. This is the type of commitment and passion you just don't see at a lot of other dealerships. Santa Paula Chevrolet always exceeds our expectation in our purchases adn service. The difference you will experience at Santa Paula Cherolet comes from a diversity of employees all the way to the president of the dealership. Each employee and Mr. Macik himself strive to make you completely satisfied with your purchase and or service every single time. They treat you like family and value your loyalty to their dealership and show it. Thank you for great vehicles, great experiences, and incredible service. We are happy to be a part of your Santa Paula Chreolet Family. Sincerely Bob Berger


I went in to look at a new Silverado. I spoke with Daniel Medina on the phone prior to me going to the dealership to ensure they had the vehicle there. He went out to physically find the vehicle and sent a pic to my phone which I appreciated. I took it on a test drive and Daniel answered all my questions about new technology that was in that truck in a polite manner. A couple hours later I drove off in my new truck!


The buying of a new vehicle with Richard Schwartz, Ellie , and Evan was a refreshing and excellant experience.They went out of thier way to suit all my car buying needs!


The service we received from Daniel Medina was awesome whatever he promise over the phone is what we received when we arrived to purchased our new car. And by the way the car was sitting front and center waiting for us to pick it up my husband love his new 2016 Chevrolet Cruze. Thank you Daniel for your awesome service we told our friend about the service we received. im sure they will be stopping by. Tyrone and Joann jemison


Made car buying easy with no pressure and no hassles. Answered questions. Disclosed all fees up front. Friendly, helpful and courteous. We drove 5+ hours to deal with these gentlemen because we were impressed by the online prices, responsiveness and professionalism. We will come back next time we purchase a vehicle!


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


When I came into the dealership I had an appointment but even though things were changed a bit the other salesmen mr. Salvador was very nice courteous and took care of me and my son we had came into the dealer to trade in my car and walk out with a 2017 Chevy Traverse mr. Salvador Mercado was very helpful not just with my questions but with the nformattion & everything else that I need it which was to get a bigger vehicle for my family and my first granddaughter as well as for future traveling I want to thank him for showing me the vehicles and the different options I've how to get the best deal that would suit for myself he didn't awesome job


I just want to say how happy and blessed I am to have had the pleasure to work with Sal. He was amazing at getting everything set up for me and working hard to get me approved with the best deal possible. He even went out of his way and offered to pick me up from work to get the vehicle. I have no complaints what so ever about the entire process. Sal cares about his customers and is not this pushy sales man looking to catch a sale no matter what. I have already recommended Rotolo Chevy and specifically Sal to family and friends. Thank you so much Sal and Rotolo Chevy for sending me home in my brand new 2016 Chevy Malibu


Extremely friendly staff. Mark Christopher is a well organized and professional facility. Told them what truck I want and the price I wanted to pay. Joe Gonzales left to go work out the deal. Came back with some numbers that where fair and so I bought the truck.


I worked with Richard from the Internet sales department. He was very nice when I was looking to buy a new car. We went on a couple test drives tell we found the right one, and he worked hard to get me the deal I wanted. I had a good experience working with him.


I worked with Victor Macias to find me a Patriot with specific options and it turned out there was none in California. He found me one in Oregon got it here for me with a great deal. I couldn't be happier and what a great guy to work with.


Bought a brand new, 2016 Dodge 5500 back in November and one of the agreements is they install a 5th wheel hook-up. It took them more than a month to tell me they could not find someone to do the work. Then the truck has broken down at least 4 times. I keep having to return it. Then I get a call telling me they're rescinding the offer for GAP insurance because they can't find anyone that covers the type of truck I bought. What kind of dealership is this? They don't know what they're doing. You can't trust them.


We have purchased three vehicles from Elk Grove Dodge. Every time had been a pleasant experience and Victor is a wonderful salesman. Never any pressure just trying to help is find what we want. I would definitely recommend this dealership.


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


The buying of a new vehicle with Richard Schwartz, Ellie , and Evan was a refreshing and excellant experience.They went out of thier way to suit all my car buying needs!


I worked with Richard from the Internet sales department. He was very nice when I was looking to buy a new car. We went on a couple test drives tell we found the right one, and he worked hard to get me the deal I wanted. I had a good experience working with him.


I worked with Victor Macias to find me a Patriot with specific options and it turned out there was none in California. He found me one in Oregon got it here for me with a great deal. I couldn't be happier and what a great guy to work with.


Bought a brand new, 2016 Dodge 5500 back in November and one of the agreements is they install a 5th wheel hook-up. It took them more than a month to tell me they could not find someone to do the work. Then the truck has broken down at least 4 times. I keep having to return it. Then I get a call telling me they're rescinding the offer for GAP insurance because they can't find anyone that covers the type of truck I bought. What kind of dealership is this? They don't know what they're doing. You can't trust them.


We have purchased three vehicles from Elk Grove Dodge. Every time had been a pleasant experience and Victor is a wonderful salesman. Never any pressure just trying to help is find what we want. I would definitely recommend this dealership.


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


My name is Amy, I am a customer, no one asked or pay me to defend JON SWHARTZ, He is a very good manager, I bought a car from him. He was honest and follow through everything as he said he would. He stayed up late to answer all his emails. When I had questions, I emailed him, he responded at 10 pm. Who does that? Where do you find such a great dedicated manager at an auto dealership these days? So I strongly advise whoever wrote that bad review to shut your big mouth! Maybe you need to check your own attitude! That's right, I just told you. That's my personal opinion. Now the only reason I give customer service and 1 star is because of that finance manager STAR. She has a horrible attitude. That department is what brings customer service down. Not sales, not service. Everything else is great. STAR has to realize she is just another worker, she is not an owner. She can be replaced in a heart beat, her attitude affects the overall customer satisfaction.


Brittney was a pleasure to work with. She made the whole car buying process an experience. She was patient, and answered all my questions. Go see Brittney in internet sales for a quick, simple experience!


Best truck buying experience ever, fleet/internet sales department far and away the best I have ever experienced. Would highly recommend this dealership to all.


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


i was shopping a 2016 Civic for my kid than i summit my need to Norm Reeves Honda after i got a quote from Guy Gordon i went there within 20 mins got my deal done as a quote & my kid even got that first time 0.9% apr for College grad No haggle . just easy time at the dealership great job Guy Asso John at Finnace


Wanted to give a big shout out to Patrick Lucas. He was kind, considerate and came through with a very good price on our new Accord Touring sedan. This is our second purchase at Norm Reeves and when we bought our CRV a few years ago Guy Gordon did a great job. Remembering that positive experience, we contacted Norm Reeves again and Patrick continued the excellent service. He sincerely wanted to make sure that we were comfortable with the car and price. He made us feel like family and we appreciated this approach to an important purchase. He has a sense of humor as well. My wife and I are very happy with our new car and wanted to say thanks to Patrick and the Norm Reeves "team" for their excellent and professional service.


If you like to buy a new car (internet), please contact Leonard Fischer or Mike Casalegno. They are very helpful with an excellent customer service


IVE RESEARCHED VEHICLES FOR ABOUT 2 MONTHS READING REVIEWS CUSTOMER SATISFACTION ON DIFFRENT MAKES AND MODELS. COSTS AND RESALE VALUES IN MULTIPLE VEHICLES. MY WIFE AND I TEST DROVE MULTIPLE VEHICLES DURING THIS PERIOD. WENT ON TO EDMUNDS.COM TRUECAR.COM AND COMPARED PRICES WE DECIDED ON A NEW HONDA ACCORD V 6 EX L. NEVER PURCHASED A HONDA IN MY LIFE ALWAYS A CHEVY TRUCK KIND OF GUY I WENT ON LINE LOOKING FOR A 2015 MODEL AND SHOT REQUESTS TO NUMEROUS DEALERS IN IE AND TO NORM REEVES HONDA OF WEST COVINA. WITHIN MINUTES RECEIVED A CALL FROM GUY GORDON, FLEET MANAGER FROM NORM REEVES HONDA AND ADVISED ME THAT THEY HAD 2015 ACCORD SIMILAR TO WHAT I WAS LOOKING FOR SAME COLOR AND INTERIOR. ABOUT 7 PM.MY JAW DROPPED WHEN HE TOLD ME THE PRICE OF THE VEHICLE. SORRY EDMUNDS AND TRUECAR HE BLEW U OUT OF THE WATER. ARRIVED THAT NIGHT AT 8 PM DEAL DONE AND CAME TO AN AGREEMENT WITHIN 45 MINUTES GUY GORDON MADE ME AN EXCEPTIONAL EXCEPTIONAL DEAL ON A VEHICLE A MODEL ABOVE WHAT I WAS LOOKING FOR. THANK YOU FOR A GORGEOUS VEHICLE AND A GREAT DEAL GUY GORDON,


This is our second car from Tustin Hyundai, and both times our salesman Frank has been more then helpful and awesome. He knows the answer to every question we throw at him and gives us the best customer service we've ever had in the car buying experience. He's the only one we will buy/ lease a car from, from now on! Thank you Frank!


My sales lesson Frank Joubran made the transaction smooth and super quick. Excellent customer service, very knowledgable, and helpful. Highly recommend him if you are looking to buy or lease a vehicle.


We just bought several cars from Frank and couldn't be happier! Every time he exceeds our expectations with how easy he makes the experience. Frank always gives us what we ask for, we never feel like he is up selling us or pressuring us to get something more then our budget can afford. We look forward to our next purchase!


This is our 4th purchase from Frank. He always goes above and beyond in every transaction .He has our business for our lifetime. We love this guy!


I cannot begin to tell you what a great experience it was to buy from Frank at Tustin Hyundai. This guy really went out of his way to get me the car I wanted. Thanks again Frank!


I can't believe that Frank was so attentive and made my life so easy in buying my first new car in 13 yrs. I drove a 2003 Toyota Camry and loved it had 265,000 miles and Frank walked me through everything with care and accuracy. He was so organized and personable. The man has my blessings and praise.


When I met Frank Jourbran to finalize the transaction of purchasing my 2016 Hyundai Sonata I couldn't believe how personable, educated and friendly Mr Jourbran was. Frank took much time in showing me all the features of my new car. Frank was very organized and always with a smile and always kept me informed of where and when the car I wanted would be at the dealership. I feel that this person is an exceptional employee and will be a great asset for the Hyundai Family, corporate or in a dealership. I am a licensed State Farm Agent and wish for all my employees to have the energy and thoughtfulness towards my clients as Frank does his. Well done ........ Now I see why Hyundai is moving so quickly towards the top of the market with Honda and Toyota. Not just the product but the people that are part of Hyundai.


If you find yourself reading this, then you've narrowed your options to a few dealerships. Just save yourself some time and buy from here. Ask for Shawn Brown and Frank Joubran. These two guys will go out of there way to make the deal happen WITHOUT the pressure to buy. They answered all questions promptly via email/text (my request) and then some. When they found the Genesis I wanted, they had paperwork and car ready for me to sign and go!


I wanted the Tucson Hydrogen powered SUV, having had a natural gas and plug in hybrid so far. You have to apply to Hyundai and the nice people at corporate running this hydrogen program directed me to Frank Joubran. Having had multiple experiences at all the high end dealerships in OC, dealing with Frank was at the top of the list of good luxury dealership experiences. Always professional, polite and courteous. And a nice guy, too. I couldn't have asked for a more compliant sales experience. Frank promised less than an hour to document the deal and he was true to his word. In/out of dealership driving an environmentally friendly SUV. I'm anxious to experience the hydrogen powered Tucson. Just left Frank a few hours ago. The experience with the dealership was good, the car was prepped well, Frank was great to deal with- and he's a hockey fan. Doesn't get much better! Thanks Frank and OC Tustin Hyundai.


My family has leased and owned Hyundais for over 10 years and we have never had a bad visit to Tustin Hyundai. Frank is a perfect example of what customer service should look like. We have high expectations when it comes to that because of the companies that we were for. He is always patient and attentive but never pushy. We always recommend him to our family and friends and will continue to do so.


This is the second lease we have done with OC Hyundai and both times we have had a great experience! Frank found the model and color that we were looking for -- which wasn't easy because I wanted a Limited (Btw - always give them a few choices on color and you won't be disappointed). The experience was very upfront, non old school sales, and pleasant. Frank is always very helpful and professional! We will definitely go back when this lease is up :o). Thanks again!


As with all dealerships ... heads up, be alert, ask questions, do your homework. Lots going on. Everyone was nice. First new car, Thank You. ~ Betsy


I found Harbor Hyundai when I was searching cars.com for a Hyundai. Leonard Fischer contacted me by text and the next day I was driving my beautiful, shiny white 2016 Hyundai! Mr. Fischer was personable, intuitive (he quickly got to know my husband and I), knowledgeable and very supportive of my choices. This was the easiest experience I have ever had with a car dealership. Mr. Fischer was outstanding in every way! Thank you so much!


This is the second Hyundai that I purchased. I liked it so much in fact, that I purchased one very much like it. I needed the newer model with back-up camera and blind spot monitors, so I had to get a newer model. I like this new car and I've been told that it has been upgraded from the bottom up. It is very classy looking and easy to drive. Everyone was great!


I gave the dealership 5 stars for their working with my budget, and their honesty. The salesman I worked with was Johnny Marifian. He was friendly and personable, but did not waste my time with endless "sales chatter" which I really appreciate! I wish all salesman were like this! I highly reccomend Hyundai Harbor dealer in Long Beach which has been around for years, and I especially reccomend working with Johnny.. I am so happy with my car, no buyers remorse!


We are fully satisfied with the customer service of Leonard fisher and Rube ruiz. We are willing to recommend the dealership to friend and relatives.


Leonard was very patient with my many questions and concerns. He answered each one with not only factual information but was very personable. His service to customers is apparently a priority.


We have bought three cars over the years from Harbor Hyundai. Each time they have been very friendly and very professional. We just bought a Genesis from Leonard Fischer who was quite knowledgeable and took his time explaining all of the features on our new car. Prices are very competitive also.


We were looking for a vehicle to use with Uber/Lyft type ride sharing services for business and they had what we were looking for. Our sales rep was awesome and made for a very pleasant buying experience. Thank you so much Harbor Hyundai!


well I did my looking around so I had some Idea of how much I wanted to spend and they came up with the same numbers I did


Staffs are efficient in their processes and mindful of customers' time yet making sure that they give a complete information to their customers. Ruben gave me a good deal over the email, and found it to be satisfying. Leonard, explained to me all details and welcoming to explain to me options I asked.


This dealership isn't the biggest or the nicest looking but what they lack in appearance they make up for in customer service. We mostly worked with Doug with who was very patient and understanding that we wanted to get the best deal possible. He tried to work with us to find discounts and ways for us to save money instead of fight with us and make it seem like he just wanted to move cars as fast as possible. We called on multiple occasions over several days and each time Doug wasn't pushy or rude at all which was a much different experience than we had at all the other dealers we checked out. Doug was one of the main reasons we decided to purchase a car here and we are glad we did.


My sales associate was Mike Casalegno. He was honest and made the typically frustrating car buying experience easy and uncomplicated. Mike has the car I wanted and his lease terms were exactly as I asked for. He even delivered the car 30 miles from the dealership on a holiday!


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


Why can't all sales managers be like Leonard? Great communication and service. He was quick to respond to my request and provided answers to all of my questions in a timely fashion. He went to great lengths to ensure that I understood the processes and was committed to my needs throughout our conversations. I have already recommended him to a colleague and if anyone asks me for a recommendation for a Hyundai, Leonard and Harbor Hyundai will be named. I appreciate the manner in which the business transaction was conducted and I hope that I'll have another opportunity to work with Leonard and Harbor Hyundai in the future.


I found the customer service excellent, professional, and very knowledgeable. I enjoyed the atmosphere, non-threating, I told them exactly what I was looking for and what I would be willing to pay for that vehicle. They found and accommodated my family’s needs. I would recommend them to anyone who wanted a fair honest deal.


Leonard fisher was really proffesional , I feel relax and satisfied with car I had the best deal on the sonata 2016 the way they explain the information on the car was clear and simple thanks to everyone for the service.


I got my second Hyundai Elantra from Harbor Hyundai 7 months ago. My daughter was in a BAD accident, which totaled the car with only a scrape on her knee! Hyundai Elantra saved her life! When it was deemed a total loss and had to get another car, I couldn't think of going anywhere else than Harbor Hyundai. I contacted Leonard, in the internet sales dept. and got a new 2017 Elantra from Ruben at a great price!


The staff was really friendly and helpful. I was really interested in a Hyundai Genesis coupe that they had and Leonard was the one that gave me the call to come in for a meeting to check out the car in person. I was greeted as soon as i walked in by Ruben and he was able to help me get the car I've been wanting for quite a while!


Everyone I dealt with was friendly and professional. Although Leonard wasn't there when I picked up the car his associate Mike spent a lot of time sure I saw the features of the car he also took the time to drive our own car back to her house since I recently had surgery and can't drive a car. I have no buyers remarks and would not hesitate to buy my next car from Harbor Hyundai.


The guys are very helpful and understanding. The sales manager Saeed took his time in helping us understand the cars pricing. He was also very patient with there new sales rep Jose who was helping us.


I normally do not like buying cars nor do I feel comfortable. The employees at Norm Reeves Hyundai in Cerritos made me feel at ease, and the process was incredibly easy. They are all very friendly and helpful. I definitely recommend this dealership to anybody who is buying a new car. I recommend it so highly that I drove over an hour to lease my car from here.


We just bought another car from Norm Reeves Hyundai, and it was as always, a great experience. We worked with Alex Fuller and David Rosas and they were fantastic. We highly recommend this dealership. Keep up the great work guys.


I just had one of the best experiences buying a new car at Norm Reeves Hyundai. General Sales Manager Javad Rasheed was great to work with as was my efficient sales person, Alex Fuller. I recommend this dealership highly.


Purchased two vehicles within a four month period of time in 2015 and would purchase again from this dealership. Sales Manager: Javed Rasheed - Believes that "cars can be replaced, but good customers cannot"; which is an excellent attitude to have :-) Helped get us a GREAT deal on our second 2016 Value Edition Elantra! :-)


My wife and I are expecting our first child and we needed a new car. The General Manager, Mike Gilligan, could not have been nicer and inviting. Our salesman, Frank Martins, was not only professional, but he made the process extremely easy, and we got a great deal on our new Elantra GT. We got everything we wanted (style, package, color, etc...,). We will DEFINITELY be back again. They found a life time customer in the Contreras Family. Cheers! Roy Contreras


We searched and delt with multiple Hyundai dealers all around SoCal looking for a Tuscon Limited with ultimate package. Norm Reeves not only had the best price, but we negotied and settled on a price over the Internet and set up everything via phone. This was important as we lived 70 miles from the dealer and didn't want to drive all the way in just to be disappointed. After making the deal, the next morning we drove to the dealer ship, test drove the vehicle and then completed all the paper work. Frank Martin, or sales rep, had everything ready and we got through the entire process stress free and in a very timely manner. Everyone at the dealership was great and very professional. This was the best car buying experience we have had and we have bought a lot of cars over the years and delt with a lot of pressure sales dealerships... We would strongly recommend Norm Reeves Hyundai if your looking for a great deal and low stress no pressure sales experience.


I hate going to buy new cars. The process has always been so stressful for me. My Hyundai Inland Empire's experience was so much easier! I looked at my husband and said, "That's it?!" No secrets, no surprises at the end. It was exactly what a car buying experience should be. Jason, and everyone else who helped us made the process so smooth. Hyundai really surprised me with the vehicle, service and price.


I had purchased a 15 Santa Fe Ultimate package last year from Art Lee. What a wonderful awesome experience it was, He changed my whole view on the buying experience and knew that one day I would be back to buy another vehicle. Well here we are a year later and decided to purchase a awesome Veloster turbo in elite white! It all started with an awesome sales guy Chris Gomez who was genuine about the product he was selling. He did mention he was new but made me feel like I had known him for sometime. Great follow up as well could have asked for a better salesman. And of course Mr Art Lee that changed our view on car sales that we decided to come back and make another purchase! Kudos to these two awesome guys that got me into my Veloster Turbo!


Bought a brand new, 2016 Dodge 5500 back in November and one of the agreements is they install a 5th wheel hook-up. It took them more than a month to tell me they could not find someone to do the work. Then the truck has broken down at least 4 times. I keep having to return it. Then I get a call telling me they're rescinding the offer for GAP insurance because they can't find anyone that covers the type of truck I bought. What kind of dealership is this? They don't know what they're doing. You can't trust them.


I was looking for a pre-owned Hyundai Genesis at a fair price, and I was in touch with a number of dealerships and brokers via online websites such as Cars.com and Car Gurus. I finally found 3 cars that matched my price requirements. However, Frank Yu at Hardin Hyundai was the positive difference for me. His communication with me was both immediate and informative. I had to drive almost 2 hours from Ventura to Hardin Hyundai in Anaheim, and it was well worth it. The dealership is huge and comfortable (free popcorn folks), and Frank came in on his day off just to transact the deal. Negotiations were fair and honest, and I left with a beautiful car at a fair price. My wife and I were treated with respect and courtesy. all our questions were answered only after listening to ALL of our concerns. Great experience. Ask for Frank Yu. He truly cares about his customers' satisfaction.


Frank Yu was able to provide me with exactly what I wished for, a 2016 Hyundai Sonata! He gave me the best price available, and trust me I did my shopping! Exceptional service and great hospitality.


My previous lease was about to expire and I was looking for a new lease option. Before coming to Hardin, I had visited a couple of other dealerships where I had encountered sales reps who were not able to answer my questions and could only quote me the pricing on the vehicle manufacturer's site. I came to Hardin Hyundai because my friend recommended it, even though it is quite a distance from where I live. I was not disappointed. In the beginning, Sal helped me explore my choices and tried to help match the pricing I was looking for. He was very friendly and knowledgeable. Later on, Frank helped me get the pricing I wanted approved. I was able to get an upgrade from my previous lease, as well as save some money. Other than the car, what impressed me most about Hardin was the professionalism and friendliness of the staff. This is the type of service you would want to get when you choose a dealership. Highly recommended!


I was shopping around for an SUV and by far Hyundai and glen gave me the best service than any other dealership. I went In to look at the Santa Fe and came out driving a 2017 Santa Fe!! Glen did everything he could and gave me a really good deal thank you glen!


Ricky, franklin and Mr Munir are excellent sales person. Very accomodating. Helped me to get the car I wanted. They explained everything and find ways to get a good deal! I will definitely purchase another vehicle with them in the future. Thanks again Ricky, Franklin and Mr. Munir. Awesome guys!


I had waited 13 years to get a new car. William Ng and Infiniti of Elk Grove worked hard with me over three days to make a deal that worked for me -- and with respect, courtesy and professionalism.


Very friendly and went out of their way to make us comfortable with our purchase. There was a bit of confusion around purchase price and what we thought was agreed to but it was not substantial enough not to go through with the purchase.


Elk Grove Infiniti was by far my best car buying experience to date. I had been shopping for a Q50 for basically a month. I had contacted 3 competitors and received reasonable responses, although they could not hit a price mark, there efforts seemed basic with minimal effort. I walked into Elk Grove Infinity extremely pressed for time and passing through on the way back to my office. I knew what I wanted and wrote it down and asked for a price work up to be emailed to me. I handed Will Ng the piece of paper and was back on the highway in 20 minutes. I received the price in my email by 5:44 pm. The deal was exactly what I had been searching for at other dealerships, but the price had hit my mark that I had written down. I drove to Elk Grove the next day and bought the car. I have to say I got a sense of real commitment from the staff of Elk Grove Infinity. Will Ng, Zachary Hall went well beyond my expectations during the car purchase experience. All my questions were answered and everyone took the time to sit down and go over the car in detail, and the same with Finance Department. I have no reservations whatsoever recommending Elk Grove Infinity to anyone looking for a car, as a matter of fact I stopped by a friend’s house on my way home and shard my experience. I told him hands down he will not only receive a great price, but the personal attention is far more than will receive anywhere else. Great job guys and thank you for the experience. I look forward to working with you when I’m ready for my next car purchase. Craig G Modesto CA


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


Both sales rep. was friendly and helpful in helping us with the car computer safety issues setup on the CLA 250 we are pleased with the car so far, and service.


After much research I finally decided on the the right car for me, Infiniti QX70--my first new car purchase ever (I am over 50). I started shopping for a dealership -- the dealer nearest to me had a very nice internet manager but another sales person took over after I test drove the car and he was very intimidating. The dealership in Marin was trying to sell me another car before I even got off the phone (sigh). I started emailing, Will Ng, a super helpful internet manager at the Elk Grove dealership. He even sent me a written quote for the car I had picked out on line. So when I got to the dealership we had already agreed on a price, Kyle, the finance manager, found me a very low interest rate (1.9%) and I had a great experience. I got a fair price for my car too (according to Edmonds). Will even came to my house a week after the purchase to help with the technical stuff I couldn't figure out myself (getting the garage door opener to sync with HomeLink and getting the music on my iPhone to play on the car stereo). Both these issue were caused by my equipment not the QX70-but Will fixed them anyway-my garage door has a roving code so Will had to reset my garage door transmitter on the box of the garage door opener. My iPhone needed me to install the latest version of the software. After I did, I had no trouble playing music from my iPhone playlists. The QX70 is a super luxury car and this dealership treated my like a super luxury customer. Thanks Will!


The buying of a new vehicle with Richard Schwartz, Ellie , and Evan was a refreshing and excellant experience.They went out of thier way to suit all my car buying needs!


I worked with Richard from the Internet sales department. He was very nice when I was looking to buy a new car. We went on a couple test drives tell we found the right one, and he worked hard to get me the deal I wanted. I had a good experience working with him.


I worked with Victor Macias to find me a Patriot with specific options and it turned out there was none in California. He found me one in Oregon got it here for me with a great deal. I couldn't be happier and what a great guy to work with.


We have purchased three vehicles from Elk Grove Dodge. Every time had been a pleasant experience and Victor is a wonderful salesman. Never any pressure just trying to help is find what we want. I would definitely recommend this dealership.


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


Amazing Service and People !! I was so happy with the level of service I received from the people at Lexus of Santa Barbara. Michael Lampkin was the primary person helping me and I have never felt more taken care of. Everyone was extremely accommodating and nice and they went above and beyond to make my experience wonderful.Special thanks to Jeff Kennedy, Steve Garcia and George Yazbek for making this deal possible. I would highly recommend this dealership and Michael in particular to all my friends and family!


Glauco Pergolizzi and Tony Rucker were an accommodating team when helping my husband and I select the right car for our needs. We were not pressured into a premature purchase. Tony Rucker handled our pre-inspection check by taking the vehicle we were preparing to purchase to our personal mechanic. They already knew that a Lexus product spoke for itself. They were right! Tina Flores (so patient) and Joe Green (quite knowledgeable and supportive) made our contract completion a smooth process as they demonstrated checks and balances with the paperwork. Glauco Pergolizzi went above and beyond to help with a personal crisis that had to be resolved in a timely manner (in tandem to the final contract). We are very happy with our choice, ES350. DCH Lexus Santa Barbara...A Class Act! You can't go wrong with this incredible team.


Michael, truly made our experience enjoyable. We were treated with such respect and enjoyed working with Michael. He defiantly works for his customers. Follows up after sale.


That first guy was rude & he does not deserve to deal with customers. We wanted a CPO but we were told that there was no available.


Buying a car at Lexus of Sacramento was so easy! Everyone was so nice and helpful and they explained everything in full. From dealing with Michael Kennedy (Internet/Fleet Manager), to Mike Zinda for Financial, to Mark Castoreno (Technology)...each was a smooth transition, and everyone made us feel comfortable and never pressured. I had questions after I got home and they were quickly answered. Then I brought the car in to have my extras installed. Christina Carson was just great! And today I called to ask another question, and I talked to Kent Owens. No one ever made me feel like I was asking a dumb question. Customer service at this dealership is outstanding!


Shaw from Keyes Lexus in Van Nuys is Top notch! From the moment I inquired online about a vehicle, through the negotiation, to the paperwork and final delivery he made my experience exceptional! Shaw answered all of my questions and addressed all of my needs with the utmost respect and professionalism. He was honest throughout the entire process and delivered on everything he stated. Shaw is a true asset to Keyes Lexus Van Nuys and in my opinion represents what a car buying experince should be! Keyes lexus van nuys is an excellent dealership and all of the staff there greeted me with a warm smile and were all very helpful and attentive. Dont hesitate to go to keyes lexus and make sure you ask for SHAW!


Brittney was a pleasure to work with. She made the whole car buying process an experience. She was patient, and answered all my questions. Go see Brittney in internet sales for a quick, simple experience!


As usual, this team hit it out of the park. Smooth, easy and hassle-free. Wish more companies could benchmark the process showcased by this group of professionals. Thank you for all your help.


Michael Watkins is outstanding with customer service, attention to detail and making the process seamless and efficient. I would highly recommend Michael and John Hine Mazda.


I started my car shopping online with the John Hine dealership. I quickly found a car that matched everything I was looking for so I sent an email to set up a test drive. I immediately got a response from Michael Watkins, a salesman, asking me what exactly I was looking to purchase and what my situations was. I scheduled an appointment with Michael for the following weekend. Michael was very clear as to what my options were with my budget. He explained everything and did not at all try to scam me or talk me into something that I was not comfortable with. He understood my financial situation and really listened to my concerns. He worked hard to get me a great deal on an awesome car. I bought a 2016 Mazda3 and I couldn't be happier with my decision. He even took the time to go over, all of the different settings and the Bluetooth system in my car . I would definitely recommend this dealership to others who are looking to purchase or lease a new car, and I would recommend working with Micheal Watkins.


Eric Magana, Was such a great help during this process. He made the process quick and painless. He understood exactly what I needed and wanted in terms of the car and budget. He took the time to ask me about my credit and current situation; and gave me very good options to choose from. He is very patient, he took the time to know me and my needs, and worked with that to make it happen. I will gladly recommend Mazda Huntington Beach and of course Eric to my friends and family.


First good experience at a car dealership. The salesmen (Russ Ellis and Gene Russel) were extremely professional, not trying to oversell or upsell anything, and very knowledgeable and thorough with explaining all the answers to my questions. When I decided I wanted to purchase the car, the process was really efficient and fast. Definitely recommend coming here if you're interested in their cars.


I leased a Smart Car from this dealer three years ago. I have always felt creepy dealing with buying a car. I just absolutely hated so much as stepping foot on the grounds of a car dealer. No so at Mercedez-Benz of Laguna Niguel. My experience then was the most pleasant, comfortable car transaction I have ever had. I was greeted like a visiting friend and treated politely. This may not sound like much, but let me tell you, I have been treated so badly by other dealers, I will never EVER buy another Toyota in my life. My lease was processed quicker than any other experience I have ever had. The person who handled my lease, Russ Ellis, stayed in touch with me throughout my lease. If I had a question, I got an answer. If I needed something, I was helped right away. I was so happy with my lease that I waited until a week before my lease was up to show my nose at the dealer again. I was expecting to have to jump through a bunch of hoops to get the car returned and get a new lease. Russ took me out on a test drive in a new Smart and I felt like I was driving a completely different car. He talked with me about different options, and as it turned out, it was going to cost me just a little more per month to buy a new Smart car than lease one. They offered me a loan I never expected to be able to get, and treated me as a valued customer even though I drive a very inexpensive car compared to their other vehicles. They have a monitor in their showroom with "VIPs" (customers) who are there that day, they open the door for you when you approach the showroom, and offer you water or coffee. They greet you warmly and treat you like a real live human being and not someone to exploit. I doubt I will ever buy or lease a care from anyone else. Thanks Russ, for all of your help with my new baby. By the way, I have name my new Smart Prime, "Optimus" (as in Optimus Prime... get it? *laugh*).


I was satisfied with the way my concern was solved. I wanted to have a vehicle less costly. Still need to go to the dealer to fix some features.


Very professional and easy to work with. James found out about my needs and wants and went and found a car that matched my specifications in a reasonable amount of time.


Best experience in buying a car, no pressure, extremely knowledgable & informative, down to earth, beyond please with my purchase and the customer service.


I wish I could rate this dealership higher than 5 stars. This, by far, was my best car shopping experience. I have bought and leased many different cars over the years. All those times had one thing in common...I hated them all. The haggling, the attempts to sell me options I didn't need, the exhausting hours of being shuffled from one person to the next as if they managed to wear you out you would agree to anything, BUT Not Here...this was awesome. From the minute I entered till I left with a car in my name (less than an hour), I was struck with everyone's friendliness, straightforwardness, desire to serve and ability to get me just what I needed. When they gave me their first price (I had done my homework) I took it without wasting a minute in negotiating because it was more than fair, actually the majority of time was spent driving the car and learning things I didn't know. I was helped by Russ Ellis and Erwin Artacho, two of the best sales persons/managers I have ever dealt with. We were even greeted warmly by the general manager Pat Bolter. They even sent a driver on New Year's Day all the way up to LA where I live to bring me down when it was time to pick up my car!!!! I'm so glad that I finally found a dealership I can enjoy and trust doing business with (no buyer's remorse here). Not only will I not go anywhere else, I will surly refer all my friends to it.


I have owned 36 MBZs, 5-911s, and 5-BMWs (never again) with Russ Ellis being my MBZ professional hands down. Russ listens to what you say on all aspects of the vehicle (what you like/dislike), and ensures that your MBZ is the right fit. He listens and assesses your financial needs and gets the right lease or buy fit. If MB Laguna doesn’t have exactly the car you want – Russ will identify it thru the VPC (vehicle preparation center), or trade with another regional dealer – the bottom line is that you will get what you want, in a very timely manner.


We decided to visit (Rusnak Mercedes of Arcadia) and we met with Denise Oka-Justice, who not only made our experience very pleasant, but also made it very quick with no hassles. My spouse and I are very happy and got a GREAT deal on a brand new 250 CLA, I was beyond excited to drive off in my dream car. The facility itself is beautiful, comfortable, and inventory is very impressive. Their staff is amazing and is all about their customers and ensuring you are happy with your purchase. To add they are extremely helpful with no pressure, no stress. Best quality service we have ever received at a dealership. Denise Oka-Justice was amazing, and very helpful with our purchase. Anyone who is in the market to purchase a mercedes I highly recommend this dealership, and ask for Denise she will take GREAT care of you! We will definitely be returning customers. Thank you Denise!!!


Bought a 2013 E350. Denise was helping me. She is the best, hands down. Knowledgeable, friendly, professional. I was going to use my own credit union, and she said there was a new promotion from MB, and that alone saved me 2% on my loan. She also helped me get thousands of dollars more on the vehicle I was selling. Seriously. Who does that?!?! I would recommend Rusnak Arcadia to anyone who wants a professional, relaxed, auto buying experience. And I would highly recommend you ask for Denise. The car was perfect for me, she explained several of its features and made sure I knew how to use the more important ones before I drove off. I'm an old guy and believe me, have had negative experiences over the years, but more recently the dealers have seemed to learn how to take care of their customers, and Rusnak does an excellent job.


Just picked up my second leased Mercedes from them. Love working w/ Denise Justice over there. Super friendly, very thorough w/ the details & very easy to work with. I have another Mercedes dealership closer to me but I go back to Rusnak because of Denise & their service department is top notch


A 5 star experience at Rusnak Arcadia thanks to our amazing salesperson, Andrei Kokhno. I have been working with Andrei for about a month and a half searching for the perfect vehicle. When the vehicle became available, it was the smoothest transaction possible. We were In and out in a couple of hours and wifey has a brand new GLC! Andrei is honest, to the point, and a true professional. It was very easy to communicate with him via cals and text. He gave me pricing other local dealerships couldn't touch. Great experience overall with everyone at the dealership, but especially, Andrei. We will be back to Rusnak Arcadia. Well worth the drive from Encino. Go see the Russian guy, Andrei!


I knew what I wanted, and used the COSTCO approach. James researched on the Internet for the basic minimum set of options. Found a car in Texas that was transferred to Rocklin. Traded in the old BMW and was given a loaner C300 until the transfer from Texas showed up. Class act.


I emailed Mercedes of Rocklin internet sales. Within minutes I was contacted by James Reemts. James asked all the right questions? Bottom line is that I met with James a few days later and drove off the lot with a low mile pre-owned 2016 C300. Absolutely love my car and the price I received.


We just purchased our 2nd car in two months from Mercedes Benz in Rocklin, CA. Our salesman James Reemts was absolutely fantastic. He listened to our needs, met all of our requirements in terms of payments, length of lease as well as overall car features. James did such a fantastic job that I even recommended my parents purchase their new car from him...which they did 3 weeks ago! So that's actually 3 new Mercedes in 2 months. Thanks Mercedes Benz of Rocklin for providing my family with an outstanding buying experience. R.D.


From the time we arrived for our appointment with James, things moved along very well. We were shown three cars and picked our favorite. Service dept. was also great and detailed the car before we drove home. Lots of attention to detail, and finance manager was so nice.


Buy a car or lease a car from these folks, and they always have your back; James found a perfect new lease for us, held our hand, walked us through the whole process, and he was spot on. Andrea, always bubbly and personable, took us through the financials without a glitch. Our new lease will be delivered this next week, and we are so coddled, as we always have been with MB of Rocklin. We have a loaner until the moment comes, and they never make us feel stupid when we deal with the new technology, pretty high praise from the folk who would prefer to remain in the last century. Our praise and confidence in MB of Rocklin is five stars out of five. And a big happy smile as well.


My husband and I were going to purchase our lease car. The car has been awesome and working with the sales team, every detail was explained, changes were requested and were made seamlessly. As we waited for the details to be changed, we both noticed the way all the employees interacted with each other. Courteous, neatly dressed, clean. mechanics, sales staff. administration, facilities, it didn't matter all perfect. When we got our New Car back, it was perfect, it was a new car again.


Bob Hunter and Jim Reemts are irreplaceable assets to Mercedes-Benz organization and the exact reason I will be a loyal customer for life. They've helped me find the perfect car for my mother's birthday where they were professional, honest and made it a fun experience for me. Thank you, Robert R


James Reemts is an excellent representative. He is very accommodating with his time, knows the product line, and is able to match the customer with the vehicle that is the best fit. We will continue to drive to Rocklin from Reno to do business with Mercedes-Benz of Rocklin.


Saw the ML63 AMG on line and called late Friday night; James Reemts answers the phone and I asked if the car was still available as I was driving two hours to see it. James told me he could get the car back to the dealership by 9 am the next day as he had to drive out some distance to retrieve it. I met James at 9 on Saturday, he had the car out front ready for a test drive. James knew everything about this SUV and it's somewhat complicated systems; he even showed me how or could parallel park itself after setting up tow other cars to simulate a parking situation. Going back inside to his office James figured out what my Acura MDX trade in was worth and offered me a fair deal if I was interested. NO PREASSURE. I agreed and then met with the finance manager Andrew Rigde who was equally professional and offered me a Mecerdes-Benz finance at 1%. Come on!!!!! Who can beat that? To finish my experience Ms. Amanda Hysen went over every aspect of the technical stuff with me, setting up the Bluetooth on my phone and instructing how everything operates; she was great. My wife's Mercedes is ten years old with only 72K miles on it and still drives like the day we bought it so she won't part with it for now but when the time comes I will be calling James at Mercedes-Benz of Rocklin. Pat Walsh Santa Rosa Ca.


I inquired about a Mercedes via the internet. Within 1 hour James Reemts contacted me. I informed James what I was looking for and he said that he had several options that would meet my needs and desired payment. Due to my work travel schedule, My wife and I came down to visit a week later. We test drove 2 cars and selected the C300 model. James was very professional in all facets of the sale. He was thorough and answered all our questions. I can tell you that this is a fantastic car. My low down payment and monthly payment is exactly what I asked for. When it came to financing, Andrew Ridge was able to get us in and out within 15 minutes. Absolutely incredible. If you are in the market for a new Mercedes, I highly recommend you visit the Rocklin dealership off of Granite Drive. I would give them a 10 out of 10 rating. Thanks for making this a very pleasurable experience.


One month ago my wife and I we stop to the Rocklin show room ONLY with the intention to see the different models of mercedes benz cars. UNFORTUNATELY mr. Emerson with great insistensy and persuasion guide us to LEASE a CLA-250. We did informed him from the very beguining that we were ONLY looking, ( I have MESOTHELIOMA and expected to receive a good deal of money from the companies that manufacture electrical componenents ) WE are in our 80's and some how we got PERSUADED to lease this car. Now month later we are ready to purchase a car, BUT WE LOST $ 4000 DOLARS IN THE PURCHASE OF A E-300 CAR BECAUSE OF THE LEASE THAT MR. EMERSON PERSUADED US TO TAKE. Fortunately this time mr. Reemts was the salesman that attended in our purchase. Maybe $ 4000 it not too much money for a young person but for us in our late years is a lot to loose, just because a pushy salesman did not wanted to let us go with just window shoping.


Most of all - the staff is five stars. They are so accommodating and helpful with a smile - this includes the girl behind the cookie counter!


Buying a car is always stressful. We went in there with our reserved expectations, and walked out new Mercedes owners. Alex, from the Sales staff, was easy to work with; no pressure. Going into the office to talk bottom line numbers with James was a collaborative effort, in the end it met each parties goals. Andrea in finance was wonderful to work with, she is an enthusiastic professional! The next day I went back to learn more about the automobiles features. Mikayla provided friendly top-notch customer service and wowed me with her vast knowledge. Thanks everyone at Rocklin Mercedes for making our experience splendid!


Had a great experience at MB of Rocklin and very happy with my purchase. Everyone we dealt with was very courteous, professional and knowledgeable. Highly recommended.


Had a great experience at MB of Rocklin and very happy with my purchase. Everyone we dealt with was very courteous, professional and knowledgeable. Highly recommended.


I just purchased my 4th MB at the dealership and as always the process was pleasant and effortless. Having James Reemts as my salesperson on all of my purchases has provided me with the confidence I consider essential to having confidence with the sales staff's level of vehicle expertise and professional demeanor. From the time of placing the factory order thru the vehicle delivery process, James was attentive to my personal needs, provided me timely build status updates and made the overall purchasing process pleasant and effortless, while also respecting my time.


I have purchased two Mercedes from this dealership and both times I have worked with James Reemits, a very knowledgeable, professional and customer focused salesman. In addition, I had the pleasure of meeting Zach Will, who originally pointed out the new 2016 Mercedes-Benz GLC300 to me on a chance visit to the dealership earlier. It was a pleasure doing business with both James and Zach. They are a credit to the Mercedes Sales Team in Rocklin providing excellent customer service.


James is extremely helpful and understanding This is our second purchase from James. Andrew was excellent as well. We will purchase Another vehicle from James in the future.


one word describes James Reemts "amazing". I will recommend Mercedes of rocklin to anyone I know. The staff and dealership is beyond wonderful. Thank you.


Have purchased several cars, each time treated excellent by both James Reemts and Rhett Snider. Everything handled professionally with the attitude of providing great service even when I had somewhat odd requests regarding equipment, features stats etc. Have used your European delivery a few times, and that was very well handled, in fact better than expected.


Nice people great service. James had Clear understanding what I want and worked on it. Didn't try to sell some thing that not required.


James was absolutely the best. He was patience, attentive, respectful and most importantly he took the time to listen. James is definitely a SIX STAR kind of guy. I cant leave out Randy he was the first fiance person I've encountered with such a great sense of humor, he was sociable, knowledgeable about the product he was introducing and I didn't feel rushed to sign my documents. The team over at M.Benz made our time one of the most memorable experience. Thanks Guys!


James Reemts at Mercedes-Benz of Rocklin was so easy going, and made the car buying experience enjoyable. We were in and out within an hour and a half and had a beautiful car to take home. Andrew Ridge the Finance Manager was also very helpful. Andrew was able to find a lower interest rate for us then what we were expecting and that was a pleasant surprise.. We will be back when it is time for us to purchase another car and we will be referring our family and friends to James at Mercedes-Benz of Rocklin. Thanks again for the great service, Erin Fackler


This is our fourth Mercedes purchased with James Reemts he takes time to explain options and makes the purchase fun. He did a great job.


I had a great experience at MB Dealership in Rocklin. I was in & out within 2 hours. Very Easy, No hassles Buying. I was impressed.


Great service - respected my time! Quick in and out. Very Professional. Finance guy was professional and to the point. Nice clean dealership. Will buy again.


It was a great experience. James Reemts was polite, professional and respectful. He delivered the car I wanted. I would recommend this dealership to my friends.


Outstanding facility and ambiance is awesome. Got a wonderful deal and very happy with the vehicle. Personnel are very friendly and accommodating. It was also very nice for the Finance Manager to come to our house to sign all the papers because of work commitment with my wife.


Friendly, and competent advisor, and nicely completed work. Free loaner car was very nice as well. Went the extra mile to help, and communication was excellent!


the people at this store really care about your needs and wants. They installed a camera for me on the vehicle I bought. James was very helpful in finding the perfect car for us.


I have bought 4 Mercedes vehicles in the past 6 years. I highly recommend this dealer. Tom Emerson and Wayne in service are always awesome to work with.


great salesperson very friendly and knowledgeable, made us feel very comfortable . this car purchase experience was excellent, I would highly recommend this dealership and especially the salesperson tom.


Anthony was so attentive to my needs. He sold me the car I wanted ay a price I could afford. This is how car buying should be!


This is our second vehicle purchased from MBZ Rocklin in the past nine months. We always look here first when looking for a vehicle to purchase. We have worked extensively with James Reemts, and also worked with Zach Will. Both were very supportive in helping us look at different MBZ models, both SUVs and sedans for purchase. After extensive test drives and several hours of deliberation we chose a CPO 2014 C250. This vehicle came equipped with most of our desired options, and we added navigation and parktronic to complete our list of options. My Wife and I are overall pleased with the professionalism of the dealership personnel, and quality of the buying experience. I recommend MBZ Rocklin for a superior car buying experience for MBZ and other fine pre-owned vehicles.


Great car and friendly service. I wish they would have had time to go over features in the car...Lots of new cool stuff to figure out. It would have been cool for the dealership to replace the cracked (already filled w/resin) windshield instead of just tell me they "buffed it down to help with glare from the crack" Didn't work..it's a crack-since the nice young lady who called to set up my appointment did say they would replace it...


I am very picky about my cars (after experiencing years of mediocre service elsewhere). I bought my certified used 2007 E550 at Rocklin Mercedes several yrs ago and have brought my car here for maintenance and repair ever since. I've never had a reason to take it anywhere else. I've had nearly flawless service. And the once or twice that I didn't think it was flawless, I brought it to their attention and was surprised by how far they go to make sure I was happy when I left. For example, call me spoiled, but I didn't know that my express tire program had expired when I brought my car in for free tire replacement. I was upset so they split the cost with me for being a loyal customer. Another time, I had an oil leak repaired and 2 1/2 years later it leaked again. They agreed that even though its not guaranteed for that long, it shouldn't have leaked again so they repaired for free anyway! Not only do I get my car washed and vacuumed after each service, I can take my car in anytime for a free wash. They provide free shuttle service or a new Mercedes loaner for $10/day while your car is being serviced. And I always get a follow up survey to rate my experience with them. Sometimes I will also get a call just to make sure I was happy with the service. It is a clean comfortable place with a café and bar. Try them, you won't be disappointed.


This was our Third Car acquired at this dealership. The staff are always accommodating. Love Tom Emerson! He has a great sense of humor and gets to the bottom line quickly, Saves on frustration! We were in and out with our new car in about 2 hours from test drive time to taking possession of it. Love my new 2017 E Class!!! We will definitely be back!


Tom was outstanding! He was very responsive and the deal was exactly what he said it would be! The entire process was easy and did not take all day. I now have a "go to" dealer.


I have nothing but positive things to say about this dealership. From the sales staff to the service center...they are unbeatable. First class all the way!


Very informative and kind here. Tom guided me through the process and was easy to reach. Put me in a better situation than I ever been. Not to mention a beautiful luxury car. Due to my situation they still managed to work a plan for me. A+++ to this dealership customer service and support was outstanding. I'm very happy and I thank you very much!


Everyone in Rocklin dealership appears to be very kind and sincere on pleasing the customers to the fullest of our satisfactory keeping ou very happy


Tom Emerson is an exceptional sales rep with whom we have done business several times over the years. The car was inspected, detailed and beautiful when returned. Thank you.


Jeff was amazing. He listened to what and said, but more important was "what I didn't say". He helped me to find the right car for this new phase of my life. Wonderful staff and terrific showroom.


Recommend others to get their Mercedes serviced at MB Rockling. People were attentive in the needs of customer by providing best deal and service. No run around.


One month ago my wife and I we stop to the Rocklin show room ONLY with the intention to see the different models of mercedes benz cars. UNFORTUNATELY mr. Emerson with great insistensy and persuasion guide us to LEASE a CLA-250. We did informed him from the very beguining that we were ONLY looking, ( I have MESOTHELIOMA and expected to receive a good deal of money from the companies that manufacture electrical componenents ) WE are in our 80's and some how we got PERSUADED to lease this car. Now month later we are ready to purchase a car, BUT WE LOST $ 4000 DOLARS IN THE PURCHASE OF A E-300 CAR BECAUSE OF THE LEASE THAT MR. EMERSON PERSUADED US TO TAKE. Fortunately this time mr. Reemts was the salesman that attended in our purchase. Maybe $ 4000 it not too much money for a young person but for us in our late years is a lot to loose, just because a pushy salesman did not wanted to let us go with just window shoping.


My husband and I are in our 70's, and have never owned a Mercedes Benz. From the time we stepped into the showroom we were treated with respect, knowledge of the vehicles, and lots of patience. From the test drive through the purchase process and then the vehicle instructions, everything was explained and all of our questions were answered. GREAT EXPERIENCE! We love our Mercedes Benz!


All car purchase experiences should be like this...I was looking for a E320 wagon and was connected to Thomas Emerson, Internet Sales Manger who was professional, transparent and pleasant to deal with...no games, good listener to my needs and above all else valued my time. I was able to purchase a car over a few phone calls in one day. They then delivered the car to my house the next day. Would highly recommend.


Concerned for my needs. Service in and out was prompt but efficient and through. Thus is our fourth Mercedes purchase and we are very satisfied with the Rocklin experience.


We showed up a few minutes before close and we treated like they had all the time in the world, knowing that we were 2 hours from home. From start to finish, we were given professional and courteous service! As we were leaving, my husband remarked "well, I guess we have just experienced a "Mercedes Experience"! It was the best car buying experience I have ever been part of!


Tom and Andrew have helped us in the past and they are super sweet but really efficient and go above and beyond to make our experience memorable. Make the process very smooth and simple. We look forward to the continued relationship.


Great overall experience. I will continue to purchase my vehicles from this location going forward. Also I am interested in potentially joining the sales team at the Rocklin store.


The past five years, I been going to Rocklin ca. For the best salesman Mr.Thomas Emerson. He always went above and beyond with satisfaction.


great attention to client , very considered to us ( old people ) , bend over-bacwards to accomodate the best deal to suit our needs and situation.We are very satisfied and happy with our transaction with Mercedes-Benz of Rocklin


Very kind and helpful staff. Great buying experience. Demi and Tom were are a great team! From the decision to test drive to the finalization of the deal, there was no pressure and every question answered fully and honestly.


I just leased my third vehicle from MB of Rocklin and Tom is excellent at learning what I need in a vehicle and helping me find just the right one - extremely happy and would highly recommend!


I was so happy with how I was treated in the service center! Brandon Stevens treated us like family! I would recommend MB of R to anyone!


We had a great experience from start to finish. Everyone we dealt with with displayed excellent customer service. Our car buying experience was wonderful. We couldn't have been more pleased!


I had an exceptional sales experience. Great customer service with test driving comparable models I was interested in. The buying process was simple and efficient with a refreshing, and much appreciated, level of transparency throughout. Wonderful service experience as well, simple to get an appointment set up and very proactive communication from the scheduling staff and automated notification system. I have been thoroughly impressed with MB Rocklin at every touch point.


Great service - respected my time! Quick in and out. Very Professional. Finance guy was professional and to the point. Nice clean dealership. Will buy again.


It was a great experience. James Reemts was polite, professional and respectful. He delivered the car I wanted. I would recommend this dealership to my friends.


I have bought 4 Mercedes vehicles in the past 6 years. I highly recommend this dealer. Tom Emerson and Wayne in service are always awesome to work with.


Mercedes Benz of Foothill Ranch honored their promise to make me a very good deal on a previously owned vehicle. Their used vehicles are very very clean and look just like new.


I was initially a little nervous buying a used car from this dealership as it was a business unknown to me. Karim was kind, friendly and had excellent manners. I was buying a gently used Mini-Cooper and felt the treatment was the same as if I was purchasing a new Mercedes. The process was smooth and efficient. I would recommend this dealership to anyone.


I am very glad that I visited MB of Foothill Ranch, and I am even more glad that I was helped by Karim Elshaabini. I will recommend more people to the dealer and to Karim.


Karim is very nice. He help me to get the car with the features I want. I will recommend him to my friends who are interested in MB.


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


We bought a C300/2016. It is our first Mercedes & the experience of buying it was awesome. Karim did his best to help us find the car we need. During the test drive he showed us all the options of the car & answered all my questions. From pricing perspective, he did a pretty good job to get us a competitive price (at-least I felt so). After the deal was complete, it was very nice of him to help us configure the car settings & go through every detail of the technology that we might use daily. Brian (the finance guy) also dealt with us with lot of patience. Also one important thing, we told him what APR was our bank offering & surprisingly he help us get the exact numbers by dealing with the bank directly. That surely saved our hassle of running around for financing which can be painful sometimes. So far so good & I highly recommend them. Keep up the good work & wish you the best.


This is our third straight purchase from this great team at MB of EDH! Their knowledgable sales staff and experienced service and parts departments form a package that will give you confidence and quality in you purchasing decision. Give them a try, you'll truly enjoy the experience!


Outstanding customer service from every employee. They all make you feel important and are very knowledgeable. They make sure you purchase the car that's right for you without putting sales pressure on you. Great team.


When we arrived at the dealership, we were entertained right away by an employee who we meet at the entrance and was the one who introduced us to Chet Wagner. Chet Wagner then let us test drive the GLC300. Afterwards, he helped us find the car that we liked, a red GLC300 but unluckily it was not available. But he showed us the lunar blue which we ended up buying. Overall, we are very satisfied with our transaction on that day. He treated us very professionally.


The staff seemed to work extremely hard to meet my needs. Everyone I came in contact with was extremely friendly and courteous. Overall it was a great experience.


This is our first Mercedes and was vert delighted how we were treated and how friendly all employees were to us, it was one of the most enjoyable car buying experiences.


We are very happy with our first Mercedes-Benz, a 2016 GLE350. We love the illuminated star! Robby Cochran has a very sincere manner which makes it a pleasure to do business. We are at 6000 miles via Disneyland and Yosemite trips in May. Owning a Mercedes is a dream for us. Thanks for making it happen! Darren & Cynthia Smith ohioplayrs@comcast.net


I liked the service provided but unfortunaky couldnt find out the issue. I would reccomend the service department in sacramento. Apart from service i would like to add that the sales department is good but they dont fullfill the customer needs. Still waiting on my second set of keys for my c63 and also havent received a jack for the car. Made sevral attempts to get the keys and jack but keep getting told its on its way. Been 4 months now


This is my 4th Mercedes Benz that I've purchase. This dealership is hands down the best dealership that I've ever been to. Friendly staff helpful, no B.S. I really enjoyed my experience with them. And my credit wasn't A1 because of some fraudulent activity, So it was a chore getting me finance, but Ken did and I'm happy with my White S550. Robby and Mung too Ask for them if you go in.


I went 2 place that sacramento and eldorado hill. This place much better than Eldorado hill. I got good service and financial. I will recommend my coworker and friends.


The internet sales team delivered on my custom GLE 350 with a competitive price and kept me informed. Great people and a great buying experience.


Dealers take care of every detail from good service to attitude. They listen to my requirement, and try to meet my needs. I am trying to satisfy 25 word minimum, but I do not have other work to describe their excellent work. I will definitely recommend my friends to them.


We had an issue with our GL63 went in for service . Had to bring it back for more service after parts were ordered. They came and picked up our car and returned it the next day. Very helpful and we appreciated it greatly.


Jose & Robby were great to work with. They were competitive with current market values. Overall a great Experience , our third Mercedes. Karolys P.S. Julia was great!


Great experience buying a car. Friendly, helpful staff who understood our needs and wants and made it happen in a timely, respectful manner. No pressure, comfortable atmosphere and easy transaction. Thank you!!


Best experience I've had buying a car. The sales rep Robby Cochran and Julie Garcia were very good at explaining my options and extremely professional. I thank both of them and Meeceds-Benz for my lovely car and a great experience.


We had an excellent experience. Robby was so knowledgeable and personable. The car is great and Robby has done a few follow-up calls to make sure we are happy.


Anthony Glover was amazing. He listened to and met my needs as a customer. I left with a brand new car against many odds. I appreciate all the time in effort given to make owning my new vehicle possible.


Omar was very helpful. He stayed in contact with me via email and phone. Christian was knowledgeable about the Nissan Altima 2,5. Omar was able to get APR lowered and cost of car lowered. They were able to get my car detailed last evening and assured me that the buffing and getting scrapes fixed would be done before August 8, when I leave to go out of town. Jambert also lowered the APR and gave me a longer warranty. Everyone was very courteous. I would recommend Elk Grove Nissan to friends and family. Linda Stokes


Great customer service. Was able to assist in an instant and was able to fulfill our needs. Two thumbs up! Definitely recommend Nissan of Elk Grove!


Darian was super personable and got me the best deal possible on a brand new lease. He even contacts me afterwards to make sure I'm satisfied with the car. Jambert made the paperwork a breeze! The choice to come here was definitely a good one!


All employees at this dealership were incredibly welcoming (more so than any other dealership we visited). Darian was super personable and gave the impression that he wanted the best for us. Very patient as well as we were dealing with an impatient five year old :) we really enjoyed our shopping experience!


This is the 3rd car we have purchased from Nissan Elk Grove. We have always had good service and the car salesman showed us all the options & didn't try to up-sell our choice.


Lee Lee was awesome & very patient with us and our kids. We'll come see him in the future when we're lookng for another car. We didn't feel pressured, which allowed us to drive away feeling good knowing we had made our own decision. He as well as the other staff were very pleasant and knowledgeable. Great guy. Awesome dealership. Satisfying experience. Thank you :)


My experience with Nissan of Elk Grove was the easiest and quickest car buying experience I have ever had. Salesman Darian greeted us and was extremely friendly and attentive. My husband is really tall so we needed to find a commuter car for me that he could also drive. Darian showed us the Nissan Rogue. We left and ended up calling him a few days later that we would be in. He was right there ready to help and answered all our questions. Darian helped me get the car is wanted at a price that I was extremely satisfied with. My car was brought for pick up the next day and I was so excited to have my first brand new car! I would highly recommend Darian and Nissan. He was attentive to all our questions and very communicative. Thank you :)


Tyler Lu - My wife Kelli and I came in on Saturday wanting general information and availability of the Leaf electric car. We were directed to Tyler who was wonderful, he educated us on the leaf and helped us understand the logistics around using the car for a commuter vehicle. Tyler was patient and professional, he helped us make the best decision on our new vehicle and we are both (my wife Kelli and I) are very happy with the purchase. My son Ben will be looking for a new car in the Fall and I will encourage him to go talk with Tyler. Jambert Corpus - Jambert was very helpful in making sure we had the correct coverage. He discovered through our conversation that I drive 100 miles each day and he made sure we were locked in with the correct bumper to bumper before we left.


While looking for a new vehicle for my wife we had visited this dealership twice trying to decide between the Murano and several other manufacturers vehicles. Each time we were treated with attention, courtesy and respect. Very much a VIP experience. When when we decided on the Murano, we called Omar, who gave us the out the door price, no hassle, located the vehicle we wanted and made an appointment for us to inspect and purchase. The process of taking delivery was quick and efficient. Kevin Watkins was assigned to assist us in the test drive, inspection and vehicle features review. During the process he like Omar displayed a superior knowledge of the vehicle, a desire to make our experience pleasant, and treated us with just the right amount of courtesy, professionalism, and friendliness. Kudos to the entire staff. A day after delivery we had a minor problem that had to be taken care of prior to the vehicle being driven. We contacted Omar and Kevin for their advise, and Keven volunteered to drive 40 miles to our home to personally fix the problem. Now, that is service above and beyond. Fortunately they were able to give me instructions over the phone that fixed the problem. Our experience with Finance was equally pleasant and fast. I would unhesatatinly recommend this dealership and staff to anyone.


We had a great experience buying a car at Nissan of Elk Grove. Guillermo was very helpful, friendly, and knowledgeable. I will definitely recommend him to my family and friends.


Sean's professionalism, knowledge of the product, and sense of humor made buying a vehicle seamless!! Thank you to the entire team at Elk Grove Nissan


Will Recommend to anyone to do business, excellent services overall when you visit any Nissan of elk grove dept! to continue to look forward in the years to come! thank you for everything!


Wonderful service. This is the first time we truly enjoyed buying a car. We would recommended to friends and family for to try Nissan at Elk Grove. Thank you!


loved the customer service!! I can easily say my wife, kids and I felt right at home!! would recommend Nissan to anyone!! Be Yang was very helpful, knowledgeable, caring, and on top of things and always making sure I felt comfortable with the car and prices/payments.. never any pressure, just wanted me to feel happy with what i wanted for my family.!! Nissan is very very lucky to have a sales peraon like Be!!


For the past couple of months, I have been emailing back and forth with Anthony Glover and he is very patient. I finally got the deal I have been waiting, I was helped by Omar Bubakar and he makes the sale a great experience with out any stress associated with buying a car. Also Sang was there to help. Jambert was easy to go with even though it was very late in the evening when we were closing the sale. Best buying experience.


I seen a billboard online for the new 2016 Sentra over by florin road. I heard alot of good things about this dealership over where I work (FedEX). I was able to get to a comfortable payment for me and my wife with no money down. Free carwashes for life too which is pretty cool since I live in the area.


I did not feel pressured into purchasing my car. Omar handled my online transition well!!! I also admired the fact that I was able to have my previous car appraisal matched for which most dealerships will not do. Once I finally had chosen m,y car the financing end was a breeze and it took me less than 20 minutes to have my keys in my hand. The facility was clean and offered great refreshments. Great experience!!!


My first experience with Elk Grove Nissan buying a new car and trading in my current vehicle went as smooth as I could have ever wanted. Salesperson Angelo Montinola and Jambert in finance were exceptional and professional in all aspects. I was extremely satisfied and would definitely recommend this dealership. Angelo was totally knowledgeable and patient while ensuring all my needs were met. I cannot express enough how these two made my purchase experience a delight. Thank you very much


Finding our 10 year old Ford needed over $3000 in repairs, it was clear we needed a new vehicle. We walked through five dealerships before we reached Nissan of Elk Grove. Omar greeted us when we drove in and was immediately supportive in helping us find something in our price range that met our needs and wants. He simplified our search down to a number of vehicles that met our needs and budget. The team worked out a package that got us into a better car than we thought we could afford at a monthly payment that was below our budget. Plus free car washes for life!? We can't recommend Nissan of Elk Grove enough. Every person we spoke to was courteous and very helpful and we have a new vehicle we love.


I think that everyone at this dealership is very knowledgeable. There has not been one person who does not know what they are talking about. Great car service and customer service. Kandy Tobiassen


As a first-time buyer, a big purchase can be kind of scary. My salesman, Be, was very helpful and made the whole process relaxing. Be was knowledgeable and answered all my questions, no matter how silly they were. He made my first car purchase a breeze!


We were new to town and needed to trade in our big SUV for something more economical. I did a lot of checking on the Internet for an economical car. It was nice to find one only a few minutes down the street. I was able to setup a test drive online at a time that was convenient to me. My salesman was Anthony Glover. He was very polite and did not push us into a sale. I truly appreciate that. I would recommend Elk Grove Nissan to anyone.


Shay and Jambert were a pleasure to work with in a relaxing, no-hassle atmosphere. This was my first Nissan experience and I would happily recommend them both!


This was our second purchase from Nissan of Elk Grove in three years. Our first experience was great, which is why we came back. Unbeatable service! They're two for two in our book!!


I was nervous about getting a car and financing not knowing what to expect. Omar & Shay made the whole process easy and reassured me every step of the way.


My fiance and I were looking for a Certified Pre-Owned Vehicle/New Car. We currently just made arrangements to move, my fiance is starting school, and essentially a lot of life changes were happening. We wanted to find the best deal possible like anyone else keeping in mind fuel economy to help us put away money at the end of the day. Aivy was our Sales Representative and was exceptional from start to finish. Aivy was kind and easy to communicate with and asked us a lot of insightful questions that we hadn't put much thought to previously. Aivy was very knowledgeable and thorough in all of the things she explained to us. I felt like I was speaking with a friend I could trust and it was only our first time meeting her. Aivy was great at helping us weigh the Pro's and Con's of a New Car versus a Certified Pre-Owned Vehicle. She even went to the lengths of pulling up comparisons from other dealerships in the area to help us gain a better perspective at what we were going up against. As much as I know there is competition between dealerships, I felt that Aivy did this because she truly wanted us to get the best deal. Aivy even said to us, "If we do find a better deal for you out there, I would much rather you get that because it is all about my customer." It felt great to not just be another statistic in a sales environment, but instead, feel like we were working with someone who had out best interest truly at heart. Jambert in Financing was also very kind and knowledgeable. He broke down information precisely and explained everything to us clearly. The paperwork process was smooth sailing and very pleasant for us. We love our 2014 Nissan Sentra SL! It has the works and the experience would have not been the same without Aivy. From Aivy to Jambert in Financing - Our experience with Nissan of Elk Grove was outstanding!


I worked with Victor Macias to find me a Patriot with specific options and it turned out there was none in California. He found me one in Oregon got it here for me with a great deal. I couldn't be happier and what a great guy to work with.


I have purchased a lot of cars from this dealership and will continued to do so. I love their service in every aspect. Whenever I need service done to my vehicles they always cover every aspect and all my needs. I recommend it to all my friends, family and everyone out there. I promise you won't regret it!


The buying of a new vehicle with Richard Schwartz, Ellie , and Evan was a refreshing and excellant experience.They went out of thier way to suit all my car buying needs!


I worked with Richard from the Internet sales department. He was very nice when I was looking to buy a new car. We went on a couple test drives tell we found the right one, and he worked hard to get me the deal I wanted. I had a good experience working with him.


Bought a brand new, 2016 Dodge 5500 back in November and one of the agreements is they install a 5th wheel hook-up. It took them more than a month to tell me they could not find someone to do the work. Then the truck has broken down at least 4 times. I keep having to return it. Then I get a call telling me they're rescinding the offer for GAP insurance because they can't find anyone that covers the type of truck I bought. What kind of dealership is this? They don't know what they're doing. You can't trust them.


We have purchased three vehicles from Elk Grove Dodge. Every time had been a pleasant experience and Victor is a wonderful salesman. Never any pressure just trying to help is find what we want. I would definitely recommend this dealership.


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


Couldn't have asked for a better sales associate in Ed Monson! Treated us like family and not like a customer which was new to me!


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


We were pleasantly surprised at the way the sale and Finance helped us through the buying process as we were new to the state. Thanks a bunch and we will come back in the future. Regards Steve and Barb


Mike Carlson was my salesman and he didn't push and he did keep in touch. He answered all my questions etc. I have wanting a Forester for some time and I did contact two other Subaru dealers but Elk Grove Subaru found me the one that I wanted. I thank all the people there for their helpful service.


We bought our second Subaru from Elk Grove Subaru through the Internet department. Great experience for our 2015 Forrester and 2016 Outback. I will buy our next Subaru there and highly recommend to family and friends.


Great people I first worked online with Mike Carlson he was very helpful with information and on his day off referred me to Bruce Petersen


Just picked up out second Subaru in the past 6 months. First the sales team at Elk Grove Subaru wins hands down. With both purchases I was contacted via email with responses to my price inquiry with in an hour or so. With both purchases I didn't hear back from the competition until after we had already purchased our vehicle from Elk Grove. The sales team is not pushy but does get back to in a very timely manner about any questions or concerns. I just picked up a 2016 Crosstrek for myself after purchasing my wife an Outback and could be happier. It doesn't stop with the purchase. The service department is great as well. Not only are they friendly but make sure to keep you informed on the status of your car while your waiting. We will continue to do business with Elk Grove Subaru and would recommend them to anyone purchasing a new Subaru.


This is our first ever Subaru, Cebert knew his product and provided a great test drive. We had questions regarding service. Cebert took us over and introduced us to Paul the service advisor. Paul explained the service process. Mike and Jeremy made the transaction quick with no pressure to purchase any extras. Jeremy explained what each extra product was and asked which product we were interested in. Overall great experience on the sales side of the house. I am looking forward to the same experience on the service side.


Everyone I worked with were very knowledgeable , professional and friendly. There was no pressure to buy a car. Both Mike and Jeremy, who I dealt with the most, just wanted to make sure I got the perfect car for my needs. I bought a beautiful Forester which I will have for a long time. Also they spent a lot of time with me and did not rush. Simply great people!


Mike Carlson was a great guy to deal with. Sonny and Jeremy as well. Thank you for making my experience such a pleasant one. I Love My Car....


they have an excellent team at Elk Grove Subaru, I love these guys and will be a repeat buyer. thank you Mike Carlson for everything


We took a couple of months to research buying options before ultimately deciding on an Outback. during our research period, we had several interactions with Elk Grove Subaru. We found the staff to be professional and very helpful. There was an unfortunate mishap when we actually came in to purchase the Outback, but Mike Carlson and Sonny Aivazian really went above and beyond to ensure that we walked away with a very positive buying experience. We also had a very positive experience with Mike in finance.


Both Mike Lagandaon and Mike Carlson made my car buying a breeze. We were in and out in less than three hours. I was able to drive home in my new car with a good feeling. The Subaru Outback I purchased is very comfortable. With all the new bells and whistles I am probably going to be calling Mike Carlson in the near future for some help. So far so good.


Had a great experience at Subaru. Staff was so nice. Buying a new car is long process. It amazing how comfortable I felt there. I love my new car. And I'm glad I changed to Subaru.


I was looking for a vehicle that was not to be found anywhere but contacted Alan in internet sales with my request. Within three days it is sitting in my driveway. If you know what you want do not settle for going anywhere else. Give them a chance and the experience will surprise you.


After deciding on a 2016 Forester, we found Elk Grove Subaru through the Car-Pro guy. Mike Carlson contacted us & quickly all came together for the purchase with a great price! Mike and everyone else we dealt with at the dealership was very friendly, helpful and took care of all our needs. It was an easy & stress-free way to buy a car!!!


Contacted the Internet online got an almost immediate response and then a phone call. The car I wanted was there and ready for me when I pulled in. Mike Carlson made the experience a breeze, he is very informative and pleasant to deal with.


In 2013 we helped our daughter purchase her first car - a new Orange Crosstrek. Ed Monson was our salesman. He was patient and thorough. He has helped us several times with choosing sports accessories to purchase as gifts. When the time came for me to replace my car I knew exactly what I wanted and who to contact - Ed Monson. He tracked down the new 2016 Khaki Crosstrek with the exact features I wanted. Once again he was accommodating and easy to work with. I highly recommend Ed Monson for any new or used car purchase. - Stacy C.


I had wanted a Subaru for a very long time. Ed somehow knew which one was the right one for me! He was very helpful at every step of the process, and I am a very happy owner! I can still call on him at any time for help with anything I need. (Such as changing the clock at daylight savings time.) It's great to know that he is still there when I need something, and will be there when I am ready for my next Subaru! (That may be awhile, though!) :-)


I have known Ed 40 plus years. Bought my last two cars from Ed. After the finance manager and I came to a final price, Ed got me free lifetime oil changes.


Working with Larry Bilger made the whole buying experience simple. I was corresponding with 5 other dealers before deciding to go with Larry on the Internet. No hard sell, he was patient and honest through emails and when we met in person to pick up our Subaru. We couldn't be happier with our choice in choosing Maita Subaru.


Generally positive experience. We don't like the process but using the Costco Program streamlined a few elements of it. Buyers who do not want the extra and extended protections should tell the sales person and the finance representative, upfront, that they do not want to go through the hard-sell process as part of their buying experience.


Wow! So lucky to meet Ed Monson at this store. Our 15 year old car needed $1,000 of brake work. I talked to Ed and he told us about a brand new car that would fit us perfectly. All we had to do was trade in our old car and with no money out of our pocket I drove home in a brand new 2016 Lancer. I am so excited to be in the Bluetooth world now. Ed paired our phones and help us until we knew everything about our new car. If you need a car call Ed Monson because everything I’ve read about him online turned out to be true. I would definitely buy another car from Ed and send my friends and family to him. I keep a car a long time. When it was finally time to get rid of my 10 year old Camry, I checked this place out because of the reviews online. I live several hours away from Fresno, but Ed Monson handled all the “paperwork” before I got there. He asked me for some documentation the lender required before I left home so I had time to find it, scan it and sent it in. When we got to the dealership the paperwork was ready and all I did was sign. While we waited for the finance manager we got a thorough explanation of everything inside the car and out. We spent about 10 minutes in the finance office and drove off in a new car with a ten year warranty which is longer than my loan. Thank you Ed Monson for a truly pleasant experience.


I was in the market looking for a car and found the car that I wanted a 2014 mazda 6 beautiful car I contacted the dealer and ed helped me out with everything he is very humble guy and friendly he also paid out of his pocket to have 2 small dings removed on the car and I was amazed on how it came out. Thank you for everything I really appreciate it Ed.


I was able to go to the dealership, get my car, and get to work. Ed and Mason Monson were what we all want from an experience at a car dealer. They were friendly and professional, and they got me into a new car that I love with no time wasted.


I've obsessed over the STI ever since the 1st one. Never expected to own one unless I won the lottery. Well life found a way to make it possible. Thanks to Ed I own one of the rarest STI's on the road. Now I can drive my obsession on a daily basis. No need to call it my dream car any more. I just hit 1k miles to break it in, 5k rpm shifts are in my future. Thank you Ed and Lithia Subaru of Fresno. I love my Scooby.


Working with Ed was a great experience. I had found the vehicle I wanted, called the dealership, and Ed was able to offer me the vehicle at a savings of $5K. Ed handled almost all the paperwork over email so I literally had to come in and sign the contract. The entire process took about 1.5 hours. Ed answers all my questions with the car promptly and even makes me YouTube videos so he can show me exactly what a certain button does! Ed is awesome and made for a great car buying experience. Much better than I could have hoped. Highly recommend.


My daughter has worked for Lithia 20 years in Texas. Color Ventian Pearl Red on the crosstrek and 5 speed showed up as in transit into LithiaFresno, called ED and he reserved it and made it real easy. Traveled in from Bakersfield Thanks Darrell


We test drove 5 different cars from 4 different makers and found the Subaru Outback to be far and away our top choice both for performance and value. We then contacted the Costco Auto Buy Program who referred us to Ed Monson at Lithia Subaru in Fresno. Ed contacted me within 6 minutes of receiving my information (almost before I hung up with Costco). Less than 1/2 hour later I had a written "no haggle" quote and the next day we were the proud owners of a 2016 Subaru Outback. This was by far the easiest, most pleasant car-buying experience we've ever had.


My main experience was with Ed Monson, the sales rep. Outstandingly professional and knowledgeable. He make the experience fun and professional and he communicated in person, phone, text and email based on the situation. He was a star for you company. the finance department was excellent too. the shop looks impressive.


After regrettably selling our 2008 Subaru Outback LL Bean, it is great to be back in a Subaru and home again at Maita Subaru. Simply the best!


My whole experience with Jeff and the dealership was very enjoyable. I got the car I wanted and I paid the price that I wanted. The service was excellent and the follow-up by the salesman was superb. I will use this dealership in the future and will definitely recommend it to others.


Great experience no hassle vehicle purchase, Sales Rep Larry Bilger provided prompt response to my internet inquires, answered all questions I had with no pressure to speed up purchase. I am very happy with the decision made to take the time and travel 90 miles to Maita Sacramento. I have owned various Subaru models continuously since the 90's and the new 2016 Forester is a great buy/ride, the more I drive the more I like the new Forester.


So excited to finally be driving my White 2016 Forester. Larry Bilger made it happen and he was terrific. Very nice, very thorough. I would absolutely recommend Maita and Larry.


I had a good experience with Sales Rep Larry Bilger. I received personal attention and a rental car when I brought my car back in three weeks later for Finishing Touch.


Edmond and Daniel worked so well together it was basically streamline. It made my experience a fun and stress free. I bought my previous car in 2004 the reason why I returned was this dealership has always been so outstanding!


I purchased a Subaru from Maita because they treated me with respect. I passed up at least two Subaru dealers to buy from Maita. I told them the price I was willing to pay, and they worked with me. Never did I get a hard-sell from anyone there. The salesperson was honest with me and steered me in the right direction for my preferences. On the day of purchase, he spent a whole afternoon with me making sure I understood the car before I left the dealership. If you don't want to haggle and would like a good car at a good price, I recommend Maita.


Larry Bilger was the one and only reason that I wound up buying a car from Maita Subaru. My son told me how well he had been treated by Larry when he bought an Outback and when I got the run around from my local Subaru dealer, I decided to call Larry. Within three minutes of talking to Larry over the phone I knew that I was going to buy an Outback through him. I flew commercial airlines 500 miles to see Larry. He even offered to pick me up at the airport if I needed a ride. The entire purchasing process was a joy and visiting with Larry was great. I felt very comfortable the whole time and he was very appreciative of my business. The 500 mile drive home in my new Outback was great. A very comfortable car. You ask what would make a person travel 500 miles to purchase a car? Larry's kind, considerate and honest way of doing business.


We knew what we wanted before we went in. Larry, the salesman, did not try to push us. He was very friendly and helpful. He knew all about the car and made sure we did too. Very good service.


After a handful of difficult and ugly experiences at a Ford dealership in Rancho Santa Margarita I was ready for the change. Capistrano VW made purchasing a new Tiguan about as easy as possible. Although they did not have the Tiguan on the lot I was looking for Buddy called 15+ dealerships to find the right car. I had a small issue with the center console a few days after picking up the Tiguan and Capo VW handled the situation in a timely and well communicated manner. Capistrano Volkswagen lives up to their "Smileage Guaranteed" promise.


We purchased Toyota Corolla LE from Eric at Toyota town of Stockton. He was very nice to talk to and the whole process was completed without any hassle and very quickly. We drove from bay area to buy the car from him! Thank you Eric!


This is by far the best experience easing a car. I called the dealership and Steven quoted us a low and very reasonable price right off the bat and we didn't have to waste hours haggling back and forth. He was very courteous and patient, showing us all the neat features the Passat has. Nick, the manager, listened to our needs and was very accommodating. Joey also helped us and handled our paperwork swiftly, so we didn't have to wait forever. I am adding Buddy to the review because he was the one to answer my online request for information, and sent me a very informative video of the car I was interested in. They all have a very positive and happy demeanor and made this a very positive experience! I highly highly recommend this dealership!!!!


Buddy and Nick went above and beyond helping our daughter get into her first car. Nick was instrumental in working with Volkswagon Credit and getting her approved for the recent Graduate incentives and financing...Go BEARS! We will definitely be using them again when the lease is up! There were NO hard sell tactics and pushy add ons. If you want competitive pricing and excellent customer service, then buy from these guys....they're the BEST!


This was the 4th VW I have purchased and the 3rd that my husband has. We're fairly new to the area and went to a few dealerships and had a few bad experiences before landing ourselves at Capo VW. The whole experience was wonderful, the staff is all friendly and they really do make you feel like part of the family. I'm a huge Volkswagen enthusiast, but, had it not been for this dealership, I most likely would have purchased something else! Thanks to all of you for your customer service and your attitudes. It's very much appreciated!


Came to Capo VW to check out a car I saw listed on their online used inventory. I had called prior to going in and Buddy pulled the cars I was interested in up to the front so they would be ready when I got there. He was incredibly thorough, personable, and funny. The manager had come to check on me as well during the process and was also very friendly. The entire experience was very pleasant. Once all the paperwork was done and I was ready to go, Buddy hopped in the car with me and showed me everything I needed to know about the car, which was above and beyond what is expected.


Everyone I interacted with was incredibly friendly and helpful. Buddy spotted me right away and immediately helped me find the right car for me. The paperwork went very quickly and easily, and he passed us over to Joey to help with the financials. Again, very quick and easy process! Buddy was very attentive and answered any questions and went over all the features of my new Beetle. He introduced me to Nick, who was incredibly friendly as well. Could not have asked for a better experience with my first ever lease!


Both Jay the manager and Adam in sales could not of been more helpful. No pressure at all. They treated both myself and my daughter with the utmost respect. Which was very comforting. Thank you both so much! I'll be back.


Ruben was amazing, very polite, very respectful and very honest. I am so happy with my new purchase of a 2016 Tundra 4X4. Marion was very polite and sweet, Made signing papers a breeze and fun. Michael is a great Manager who has been with the dealership for a long time, knows what it takes to get a deal done. Thanks again Ruben, for all your help In getting My family into a truck we Love! Will recommend all my friends and family! Thanks guys!


I have worked with Danny Andrade on 3 car transactions. He is the best sales professional I have worked with. Very responsive; great customer focus; goes the extra mile. I live in San Francisco but will go all the way to Concord because the buying experience is great.


Joshua was very helpful answering questions. He was not pushy it aggressive. I told him at the outset that if he were, I would leave and I was very pleased that he respected that. I provided him with the parameters of my purchase, such as year, mileage, amount Ibadan to spend, specifications of the model, etc. he was very polite and was able to close the deal, taking into consideration all of my requests. This is my third VW in less than 15 years and I hope that this one is as reliable and keeps me as happy as the other two did. I would surely return to Lasher if my next car is a VW. However, this case better last many years, as I take good cars of my vehicles. Just to be clear, Josh was my salesperson, not Patrick- I see Patrick is in management bad likely authorized the bottom line price, but Josh sold me the car. One incredible turn off with the.entire experience is rage your need to streamline the finance process, especially since I paid cash. It took al,ostensibly as long as my mortgage. It's quite ruducykois. It had nothing to do with sales staff, and I don't know what meaningful changes, if any, can be done, buy it's worth a serious inquiry if you're interested in repeat customers. Sincerely, Christa Gonzalez


The service is great, their very helpful. John and his crew did a great job. I got a car that I want it. Thanks for the great service. I definitely recommend to someone I know. Thank you VW


We went to Toyota Town of Stockton just to "look around" but ended up leaving in a new Rav4 thanks to Eric's bottom line pricing.


We started our new auto search online and happy to have met/got connected with Eric Zheng through internet sales! He was awesome throughout our search/buying experience. Since we were not in a rush to buy a new vehicle on the spot, Eric Zheng was patient (no hassle). He answered our questions in a timely manner. He listened to what we specifically wanted (type, trim, colors of interior/exterior & options) and was very informative with his searches. He kept us posted on details/great communication. We would definitely go back to Eric Zheng again and would recommend him to our families/friends. Thanks Eric!


I don't normally do surveys. That being said, I wanted to relate the very good experience we had with Kevin Hamlin at Toyota Town. Kevin endured my OCD tendencies with a smile & patience and after several visits and many test drives, he put me in a car I am happy with ! A fair deal and a really nice car ! Adam in finance was very easy going, polite & professional too. I would definitely recommend Kevin Hamlin and his team.


I would first like to thank Eric Zheng for his efforts in helping me purchase my new Tacoma. Sadly I had a horrible experience at Livermore Toyota a salesperson told me he had the truck I wanted but when we got there he said it was sold and proceeded to try and sell me another truck that was way out of my price range and they would have the truck I wanted in a few weeks. Luckily I was in contact with Eric and he was upfront and honest and told me that he could have the one I wanted in a weeks time. I really appreciated the honesty and time he put into making sure I was satisfied.


Went to Toyota Town of Stockton to just look at a 2016 highlander and ended up purcahasing it. Eric Z. helped us and I have to say he was the best! No hassle, explained everything and got us the best deal. I highly recommend him. Great personality, we laughed the whole time and made the whole process not stressful at all. I'm so happy with my purchase and the service I got from him. So if anyone ever wants to look into purchasing a car, go to Eric!


I would like to comment on the service and conduct that I received by Toyota Town of Stockton, and in particular, Eric Zheng. Let’s start with the bottom line; in my 55 years of life, it was the one of the finest purchasing experiences that I have had. 1st. Efficiency: I was contacted minutes after I had made the internet inquiry on the Toyota website, as opposed to the hours, days with other dealers that I had reached out to. 2nd Price: Hands down, Toyota Town of Stockton defeated all competitors. Eric Zheng was able to negotiate a price low enough to compel me to drive from 3 hours away to purchase. The price was so good that I was actually able to upgrade to the next level of Prius, and still stay within my budget. 3rd Professionalism: I could not have asked for better treatment as a customer, than the treatment I received from Mr. Zheng. It is obvious that Toyota Town of Stockton screens their staff aggressively; and the professionalism of Mr. Zheng is a clear reflection of that. From the time I came through the door until the time I drove off the lot, Eric Zheng made certain that every question that I had was answered; and being a consultant for a living, I asked a lot of questions. I spent a good deal of time looking at different trim levels and colors. Due the the large inventory that is on hand at Toyota Town of Stockdon, it required that I be shuttled to an off site parking area. As a result, I was able to drive a Prius to and from, in addition to my test drive. This gave me a valuable feel for the new Prius and a confidence in the decision to purchase. 4th Offers during the sales demonstration: Add on products or “back end” products offered through Toyota by Mr. Zheng, were done in a very professional, non invasive, non-over pressured manner. While I did not purchase all of them, I did purchase an extended warranty. 5th Offers during the purchase transaction: Again, Add on products or “back end” products offered through Toyota by Adam Baza, were done in a very professional, non invasive or non-over pressured manner. They were well explained and offered. The efficiency and speed that Mr. Baza worked at to complete the paperwork was impressive. 6th Vehicle Set Up: Mr. Zheng spent a good deal of time training, explaining and familiarizing me with the set up of the GPS, Premium Sound System, and Electronic Dash Board settings. He explained in excellent detail. the system that Toyota calls “Entune”. When I left the lot, I did not have to set the clock, date etc. myself. There was no ambiguity as to how to scroll through the menus. The vehicle was ready from the gate; and I had full knowledge of the other Entune options that were available to me; as well as how to change settings. 7th Follow up: Eric Zheng followed up 2 times post sale to be certain that I was a satisfied customer and to answer any questions that I might have regarding the vehicle settings, just in case I may have forgotten. This was not only unexpected, but very impressive. It showed a genuine concern for me as a customer and a great way to cement my return to Toyota Town of Stockton as a repeat customer. I did not feel “hustled out the door” post sale as I have with other purchases at different manufacturer dealerships over the years. Toyota Town of Stockton has got it right with their customer relations/sales person training and policies. Eric Zheng is an excellent representative of those policies. Well done Toyota Town of Stockton. In my profession, customer service and satisfaction are paramount and must be strictly adhered to. Xiaoyu Eric Zheng is an excellent example of those compulsory attributes. Clearly, I will refer any of my friends or family to Toyota Town of Stockton, when considering a Toyota purchase; just as I was referred by a close friend, that drove from Fresno to Toyota Town of Stockton, to make his purchase.


I have to commend Toyota Town of Stockton. After having a not so good experience. I was contacted by Eric Zheng and he was very kind and attentive towards my needs. He made sure I got what I was looking for and worked with me. I was impressed with his kindness and willingness to work with me, which many dealers do not do. I highly recommend coming to Eric as he will put you as the customer first! SO satisfied with my purchase and the fact I chose Toyota Town of Stockton! Thanks Eric! (:


Being a first buyer can be very nerve and scary. I don't know anything about the car. When we went there,we were so happy that there is a person who can speak Chinese. Our English is not very good, that helps me a lot. Eric is a very performance , he helped us a lot and got us an amazing deal. We bought the car very quick without doubt . We were so glad that Eric can be there.


It was 6.30pm when we went to see Eric who can speak both English and Chinese,we had a nice conversation and soon we made the purchased of Avalon.It was so exciting to drive it back home immediately because Eric gave us a nice price.We appreciate his helping us,he is a really dedicated guy,I want his boss know he was still working after we left at 9.15pm.



The Gill sales experience was fun to try to make a better deal. Joe and Jim was very helpful. When we arrived at the Gill car/truck dealership we was greeted at the street curb by a nice lady that was very helpful finding our sale people. I thought we would be buying at another GMC dealership when we arrived, not so as it turned out. . P.S., I never give all 5 stars, if I did then there wouldn't be room for improvement. We all can improve. Thank you.


I was interested in buying a Prius, so I went to Toyota's website and sent out an inquiry to every dealership in a 20-mile radius. I had done my research and found a fair price for the car I wanted. Many Toyota dealerships got back to me via email, but it was Xiaoyu "Eric" Zheng from Toyota Town in Stockton who was able to quickly understand that I already had an exact car in mind with a fair price in mind. Eric was able to get the car I wanted to his location in just a few short days and when I came in to pick it up, he gave me a hassle-free experience with no tricks or games. He gave it to me for the exact price we had discussed online. He helped guide me through the paperwork and then sooner and easier than I expected, I was sitting in the waiting room for my new car to be ready to be taken home. Eric insisted that I leave with a clean car and a full tank, after all. :) Asif Mahmood in financing did a great job explaining all of my options for extended warranties and financing options. I politely declined any extended warranties and Asif took each no for an answer and respected my decisions. No hassle from financing, and when all was said and done, I signed a contract for the price I had expected to pay before I walked in the door. Eric and Asif gave me a pleasurable experience when other dealerships couldn't even get through the e-mailing phase without frustrating me. And to top everything all off, when I had asked Eric for some alloy wheel locks, he directed me to the parts department and helped me get a great price on them! He had already sold the car! He didn't have to do that! That, my readers, is called going the extra mile for great customer service.


I bought a new car today, salesperson Eric Zheng helped me and my wife, from the moment we showed interest through Costco's car buying program Eric kept in touch with us, treated us with respect with no high pressure sales. Eric explained all about the car, gave us a better financing option than the one we came with from our own bank, we feel we got a good price as I did my homework prior to contacting the dealership. Adam Baza from the finance department walked through the contract and financing, he was professional and patient with all our questions, made our experience a lot less stressful. I am satisfied and recommend Eric Zheng and Adam Baza.


This is the best experience we had in buying a car at a Toyota dealership! From the salesman, Mr. Ron Landin, to the Finance Dept., Mr. Greg, & to the last person, the accounting department, Mr. Sim Luu, everything was perfectly done at our end. What a great experience! Thank you, Puente Hills Toyota! We love our Sienna! We'll definitely refer family & friends. What an outstanding customer service!


They help us get the car that we wanted even when our credit score was not that great. Our sales person make sure we get taken care of with all the paperwork process.


Loved the way that we were treated from the moment we arrived. Care was taken to find us the best deal for exactly what we were looking for. As it turned out, leasing a car was the best option for us even though we had never considered that option before. Ron Landin was great at finding us the best car, and Greg Kern helped us to understand exactly what leasing is about and what the advantages are to it. Ted Collins was quick and efficient at getting our paperwork in order. We came away with a brand new beautiful car for less than we would have to pay to buy. AND they got us out of the dealership in time for the Chino Air Show!


From the time I meet with Greg Kern ( he sold me my last 2 Toyota's ( a Corolla and Camry ) until I sat down with Joe Diaz to complete the financing> I was assisted with Jason Lopez and Emily Shea and they too were very helpful and answered all my questions. I wouldn't hesitate sending anyone who was looking for a vehicle.


I bought a lot of cars in my life time and me and my wife dread going through the process, sitting there fighting back and fourth to try to get a good deal. i had been in a accident my car was totaled went to la puente Toyota to see and infinity they had as a trade in . I had called and talk to salesman Ray Alvarez he waited for me and my wife to arrive we were late .but he was professional didn't rush to make to sale even though it was time for him to go home. I told him I liked the car I took us in the office and everything went fast and smooth He even accepted and offer I had place when we talked on the phone this people are awesome they made the experience of purchasing a car so easy fast. I will definitely buy my next car there if bought from other big name dealers and by far this was the best experience. ray even took the time to explain all the cars features and he hooked up our phones to the cars Bluetooth. So next time save yourself the headache and go see Ray he will take good care of you! Thanks guys


The staff at Puente hills Toyota from top to bottom,was very warm and friendly. Very professional work ethic and fast speedy service getting me in and out of there, No gimmicks as expected with some other dealerships


Shopping for a car is no fun ! I haven't even purchased my car yet and feel compelled to write this review. About 3 years ago, I helped my daughter buy a car from Ventura Toyota. The process was simple and mind easing. We never felt pressured or like we needed to be on our toes so we wouldn't be taken advantage of. Mike Stamakinley is who we dealt with. He made the experience so great that now I am calling on him to help me find my new car. So far we have only talked on the phone, but he was able to set me up with a name and phone number of who will be there when I come to shop and he's given me pricing info so I know if the car I have my eye on is within my budget. I have only positive things to say about Mike and Ventura Toyota. Thanks Mike !!! Terrie


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


My family and I just leased a 2016 Toyota Sienna from Ventura Toyota. This is our 3rd vehicle from Ventura Toyota. I have been completely satisfied with each car and each deal. The entire staff at Ventura has gained my faith and confidence and I am a happy customer. The shining star for me and my family their top salesperson, Luis Martinez. He has always come across as credible, honest, and trustworthy. He is so positive and he makes his customers feel like they are on a dream search for the right car for their needs. Mike Stamakinley from the managment team was also amazing as he helped in this great deal! We HIGHLY recommend this dealership and especially Luis Martinez to all our friends and family.


Unlike other auto salesman and dealerships, Jim didnt make me feel like he was selling me a car, I felt like he was helping me choose something for a big part of my life and he knew that. Buying my first car from a dealership I felt no pressure to pick one that "the salesman" wanted me to and, if I asked him a question that he didnt know the answer to, he ran in and looked it up. Everything about that day was smooth and comfortable, and I will definitely be coming back to Gill Automotive for my next car in the future!


Over the years I'm sure I have at least 25 or more vehicles of every type and price range. Although, in the past I had some great experiences none exceeded Gill Auto Group of Madera. I happened to find a car I was interested in, on line, and contacted Gill Auto by email. I received a response to my inquiry within a few minutes. I was asked via email some questions, which I provided and was then put in contact with Jim Hamby who answered all of my questions and at no time exerted any pressure of any type. We made an appointment for the following afternoon but I became available the following morning and showed up at the dealership unannounced. I was greeted in the lot and taken inside the showroom and introduced to Jim. We looked at the car I had contacted them about and asked what else they might have in comparison. Jim showed my some similar cars of the same make and it helped me confirm the car I made the inquiry on was the car I wanted. I could go on but in a matter of minutes we had agreed on a price and during that time Jim had my trade in appraised. Their finance department got me approved for a loan and then I had to pleasure of meeting with Rick Gonzales one of their F & I professionals. Rick went over all of paperwork in terms that were understandable and within minutes not an hour or hours everything was completed and my car was waiting for me in the front of the dealership after being detailed. Everyone I came in contact with through emails, phone and in person could not do enough to make this the best experience I have had purchasing an auto. I will go back to Gill Auto Group when the time comes to make another purchase and without reservation I will highly recommend Gill Auto Group to my family, friends and associates and specifically have them ask for Jim Hamby, who's the best salesperson and gentleman I have met.


I love this dealership. Its my third car through them. They work above and beyond. Vanessa is a great sales person. I felt she really understood what i needed and she did everything in her power to make it happen. It was my 2nd time workingwith her and it was a smooth and fun transition. Jim did everything to find the car that will fit my family of 6. I been to different dealerships and i never got the customer service that I've had gotten at Gills Auto Group. They are here for the people. Thanks once again!


Very friendly, outgoing dealership and internet sales man. They look out for what you deserve best, from start to finish. Never pushy, very informative, and patient with clients. They keep you happy till your driving off in your new vehicle with a smile!


I would not even consider buying a vehicle from any other dealership than Gill. Their customer service is by far the absolute best in the valley. Their friendly staff make your car buying experience stress free. I cannot tell you how much I appreciate the way they all work together to make sure all your needs are met.


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


Got to work with Chris Phan and team who were all excellent. The experience was extremely smooth and hassle free without any pressure whatsoever. I would definitely recommend them to anybody interested in either purchasing or leasing a vehicle there. Aris Mendiola


Chris and Natalia gave my family great customer service. Their knowledge on the vehicles really helped us on choosing our know new BMW which parents love!


Chris, Natalia and Elena is a great team. Jenn and Kathleen was also very accommodating! They made sure I was happy with my purchase thru out the entire process and there was no hassle in negotiations which was quite refreshing:) Their entire bmw family is very attentive and made sure our needs were met. AAA+++


Chris Phan is the man. He is professional, helpful, polite, efficient and knows his stuff. It was a complete hassle free experience. I called to ask about a car. He responded in about half an hour. I asked if certain terms can be met. He responded in about 15 minutes saying that he'll check. 10 minutes later he emailed back and said it was ok. I drove to Weatherford, sat there with him for 30 minutes and done. He also personally took care of a small issue with the car 2 weeks after it was sold. highly recommended.


BMW in Berkeley was awesome. Ask for Chris Phan and he will get the deal done. He was easy to talk to, personable and motivated to make the sale. We did a lot of shopping around before landing in Berkeley, and he made it easy from the moment we walked in the door. Definitely the best salesman we came across during the process. I highly recommend you give him the chance to sell you a great experience.


I just bought a 2016 BMW X3 from the internet sales manager Chris Phan. Chris helped me to find the exact car that I wanted from a BMW dealership in L.A and he arranged everything to shipped the car here less than a week. He gave the price that I asked for with out any hassles. Also his service was excellent too, he had my car ready in showroom condition for P/U during the day of purchase that save us lot of time. Look for Chris Phan if you need help on your purchase of a BMW.


I just leased a new BMW i3 from Chris Phan at Weatherford BMW and I am very happy with the service Chris gave me. In the past, I have not had good experiences with BMW sales people. They seemed to not care if I bought a car because their cars are so great that plenty of other people will buy them if I don’t. This was not true of Chris. He was very down-to-earth and interested in getting me a car with which I would be happy. He went above and beyond to get me a car that met my requirements even after I was ready to give up! Chris kept looking and finally found a car for me and I love it! The whole experience—from first meeting to the test drive and finally closing the deal—was very positive. At no time did Chris push me or try to pressure me into accepting a car with which I would not be happy. His goal at all times was to get me a car equipped the way I wanted and at an excellent price, and he succeeded! Even after we closed the deal, Chris has followed up with me to make sure I am happy (which I am!). If you are in the market for a BMW and want to work with someone who is honest, hard-working and cares about getting you the car you want at a good price, I strongly recommend that you go see Chris Phan at Weatherford BMW!


Grateful to work with Mike, Raquel and Avi on Saturday June 25, evaluated vehicle, test drive, sales and finance. Very professional and pleasant. Thanks everyone!


Chris Phan was fantastic to work with. This was my very first BMW lease. We decided on a 2016 X5. I had so many questions on options and he was able to answer all of them. He was very competitive on pricing. The overall time spent at the dealership was an hour!. I can't wait to see him in three years.


Worked with Chris Phan and had a great experience. I definitely recommend his services. If you looking for new bmw then he is the guy you need to deal with.


I got my new 328i from Weatherford BMW of Berkeley. I saw there were a couple of cars which I like from their website. I sent email to quota the price. Chris Phan replied my email soon. Chris Phan was very helpful and trustable. The entire time in the dealership to buy the car was about 2~3 hours, drove my new car back and I was very happy. Absolutely great service and price from Chris. I will definitely buy my next BMW through Chris.


Greatly recommend Concird BMW Dealership and Danny Andrade, as the most Professional car dealer to buy or lease car from!!!! Thank Danny! --you are the Best!!!!


Got the 2017 BMW X3 xDrive 28i from BMW of Concord. Visited a couple of other BMW dealers around the San Francisco Bay Area, BMW of Concord is the one that has the best collection of BMW X3, that's why I chose here. A great car comes with great service as well! Recommend this dealer as well as my body Danny Andrade, great service!


Just picked up my 2016 M3 on Saturday and the transaction could not have been any smoother. Danny Andrade is as professional as they come. Super friendly, great communication throughout the entire process, and most importantly, he treats you like a long time friend. If you are in the market for a BMW, reach out to Danny. You will not be disappointed. Thank you everything Danny!


I had the pleasure of buying a new BMW from Mike Bushel and Danny Andrade. I met Mike Bushel at the dealership, who took over from Danny since he was busy that afternoon (more on him later). The first time I met Mike, what struck me was how welcome he made us feel at the dealership with his friendliness, politeness and energy level. I had already made up my mind regarding the car I was going to buy and I wasn't planning on taking a test drive but he insisted that I take a test drive first. He truly wanted to make sure we were buying something we would like. After the test drive, we sat down to go over the numbers, and once again he went over each and every detail with endless patience and a smile on his face. I felt he really cared for his customers and truly feels excited to be doing his job. I am really lucky to have found such a genuine car sales guy, and hope to get my next BMW from him again :) Danny was the initial person who responded to my online price quote request. He straight away quoted me a very competitive price and patiently provided me detailed information on each and every car I liked. He was extremely patient and friendly throughout the process.


The most important factor for me to make this purchase decision is the price. Mike tired his best to get me the most discounted price, so we made the deal.


We had our best BMW experience in the past 30 years with this dealership, and specifically, with Danny Andrade. He is the consummate professional. From the moment we walked into the dealership we felt very welcome. We had already decided on the car, and Danny made the lease return on our previous car absolutely painless. We felt that we got an excellent price on our new car. Danny is the absolute best advisor! He went above and beyond to make sure we had whatever we needed and was extremely knowledgable about both the car and what we wanted to achieve. Alyce helped us in the finance area, we had known her from a previous buying experience. As always she was efficient, professional and a pleasure to deal with. We were almost disappointed when the process ended, but Danny has been in contact with us several times since then. All in all, well worth the 80 mile drive to the dealership, we will definitely come again when it's time for another car!


I had the best buying experience with BMW Concord across all bay area BMW dealerships. They were courteous, prompt, very price competitive, and easy to work with.


Mike is very enthusiastic about the product and we are very happy with his service. Everybody who worked with us is very good too. We will recommend Concord BMW to our friends.


I purchased an X5 last January at an excellent advertised sales price so there was no negotiating involved and the whole process went very smoothly and thus, I gave this dealership and sales person an excellent rating. Recently I was in the market for a 528i and contacted the same sales person trying to negotiate a good deal. I ultimately received a very good "internet" price but unfortunately experienced defensive, rude, and condescending behavior which was extremely disappointing. Needless to say, I took my business elsewhere and received a great price, outstanding service and customer satisfaction, some small gifts, and a beautiful newly waxed 528i.


I had the pleasure of buying a new BMW from Mike Bushel and Danny Andrade. I met Mike Bushel at the dealership, who took over from Danny since he was busy that afternoon (more on him later). The first time I met Mike, what struck me was how welcome he made us feel at the dealership with his friendliness, politeness and energy level. I had already made up my mind regarding the car I was going to buy and I wasn't planning on taking a test drive but he insisted that I take a test drive first. He truly wanted to make sure we were buying something we would like. After the test drive, we sat down to go over the numbers, and once again he went over each and every detail with endless patience and a smile on his face. I felt he really cared for his customers and truly feels excited to be doing his job. I am really lucky to have found such a genuine car sales guy, and hope to get my next BMW from him again :) Danny was the initial person who responded to my online price quote request. He straight away quoted me a very competitive price and patiently provided me detailed information on each and every car I liked. He was extremely patient and friendly throughout the process.


My wife and I went to BMW Concord to see a CPO 2016 428i Gran Coupe that I had seen and studied. I contacted the dealership, and was immediately contacted by Mike Bushel. As I said, we were just looking. The process was so enjoyable that instead of just looking, we drove home in our new car. Of course, since we were just looking, my better half didn't bring her checkbook. Not a problem. Rachel Riley used my Amex Card, with the understanding that we would return with the check, We did so the next day, and Wayne Myatt did the swap, crediting Amex and taking the check. Mike made the process very smooth, but Avi Hiranand-Alleyne, the resident BMW Genius, was brilliant, showing us many of the new features in our car. This is our 5th BMW, but much has changed since 2001. Thanks to all. Jack and Janet Hoggard


My buying experience was excellent. Mike Bushel was very helpful and very honest and gave me all the details about my new purchase BMW X1. Mike made everything smoothly for me. And took all the time and work later and stayed until I leave . What a great man and positive attitude.


I visited three other local BMW dealerships, and by far, Mike was the most helpful, responsive and easiest to work with. He is willing to work with you as long as it is reasonable. He goes the extra mile to ensure the process is smooth, and most importantly, that you go home with a car that you love. I would definitely go back to Mike for my next BMW!


Mike Bushel made the whole process painless and smooth. I was very satisfied with all the services he's provided to us, not to mention his friendly, non-pushy attitude. I would highly recommend him!


Went in to check out our options for a lease-end. Michael listened to our connents and was very helpful in getting us into a new car that met all our needs. He made the whole process stress free! He showed us all the cars we were interested in - and answered lots of questions. Tyler, who handled the lease end was very professional and helpful. The level of excellent service continued through financing and the new vehicle orientation with Scott. I would definately recommend the dealership and Mike Bushel.


Out of all the dealer email communications, Mike Bushel of Concord was the most responsive, expediant, and thorough. He came in on his day off to accommodate my crazy work schedule, and put me in the exact car I wanted. The dealer arranged for my own car to be delivered back to San Francisco the next day. Above and beyond service!


From start to finish customer service was evident! No hard sell pressure, diligent follow up. Knowledgable team to familiarize us with the features and the finance department made the transaction seamless. We are fans...don't hesitate to purchase your new car from Marin Acura....you will be grateful you did!


Had been looking for a while. Visited 3 other Bay Area dealers. I had a specific color and combination of features And price point I wanted on a certified pre owned car. Found it on the Internet at Concord BMW and used their internet con tact form. Mike called me back the very next morning. We don't live near the dealership but were on our way to Tahoe the next morning. It was on our way so he arranged to hold the car for us to view and told me the steps to take to make this an easy transaction if we liked the car. I knew the price on the vehicle was close to what I felt was a fair price for the features and mileage since I had done a lot of research. We worked out a fair deal and took advantage of the 0% financing promotion. They also gave us a overview of the car with their in house genius Nick which is great as these cars are feature loaded. Concord seems to have the largest selection of pre owned vehicles I ran across in my search and a beautiful facility with good customer service. Thanks to Mike, Raquel in finance and Nick for making this a pleasant ,smooth transaction.


Everyone was very professional and knowledgeable at this dealership. No pressure and so far has kept all promises. I would use this dealership again in the future if I have the need.


Compare price with different dealerships online and Mike, from BMW Concord gives me the best deal straight-up without the hassel . After I got the car, Mike is still helping me with any issue or question that I have. Excellent and professional service. I would highly recommend him and the BMW Concord for your luxury car shopping experience.


I bought my first bmw and had a amazing experience. Mike Bushel was so helpful. He made sure I felt completely comfortable in my new car before I left. He also called and follow up to make sure I didn't have any question. Definitely would recommend him to my friends.


I just wanted to take a minute to rate my recent experience at BMW Concord. As you can see I gave it a 5 star. This was a very smooth process from beginning to end. More specifically, I would like to give high praise to Mike Bushel. Not only was he extremely genuine and a gentleman, but also a true professional. I was originally shown a black BMW but my heart was set on a white BMW, Mike searched the inventory and found the car I wanted. He made sure that I was offered the same deal. Mike's approach is quite relaxed and there was no pressure from him at all. I would also like to thank the Finance Manager Wayne Myatt for his assistance because this would not have been possible without his help. Thank you for the great experience!


It was time to replace my 2000 323i. I knew i wanted a used 3-series with manual shift. The manual shift requirement narrowed the field considerably. With the cars.com website i found the available models within a 50-mile radius of home. Concord BMW had the largest selection. I e-mailed the dealership and received an almost immediate reply. I drove over to meet with Mike Bushel the next day. I generally dread having to purchase a car, but this was much different. Mike was very thorough and patient with my questions during the test drive and the time i took to read the documentation provided. I knew from comparisons done on-line before visiting that their price was reasonable. It was a long day, but i drove away with a beautiful car that i've since had fun driving. The 'genius' tutorial before driving off was the greatest (the genius explains the features of the car, makes sure you're comfortable before they let you leave).


The exchange of my lease vehicle to a new one was by far the best experience! I would recommend this dealership and of course MIKE BUSHEL to anyone. Mike communicated with me for two days! Answered every question and even more. He went over and beyond for me. BMW Concord treated us like we were buying a $100k car (which we didn't). So many great people work for this establishment. Being in the medical field I am constantly working with the public and customer service is so key. They get 5 stars from me and then some for customer service. I will never buy a BMW anywhere but Concord. Other dealerships could learn a lot from Concord. To be honest they should. We drove 2 1/2 hours and it was well worth it. I can't express enough what a great experience the whole team was towards me, especially MIKE! He was the originator with my transaction and followed me through to my purchase!


I purchased an X3 yesterday from Mike Bushel and the whole experience exceeded my expectations. Mike was very kind, informative, and fair throughout the purchase of our deal. I left feeling good about my purchase and really taken care of by Mike and the dealership. Thank you for your excellent services, we will definitely be back here to purchase vehicles in the future.


Purchasing a vehicle can be a troubling and burdensome experience in dealing with not too knowledgeable sales people and overly aggressive sales managers. Our experience at Concord BMW was as pleasant as can be for purchasing a new vehicle. They were courteous, kind and attentive. We strongly recommend them as a choice for a dealership and Mike Bushel is by far one of the best sales person to deal with


We had a great experience working with the employees at Marin Acura. Daniel and Edmond helped with the final paperwork. Daniel sat with me and my 9yr in the car while explaining every detail. My daughter thought it was so much fun! It was way over time to go home and Daniel didn't make us feel rushed at all. Super nice guys!


I recently purchased a new X3 from BMW of Concord. Why would I drive 4 hours to Concord from San Luis Obispo to buy a BMW when there are 2 dealers in the immediate area? Two reasons: price and choice. They had the exact X3 we wanted (no factory order BS) and the price was great. Besides the $2k incentives from BMW, I saved thousands more. I arranged the purchase with Mike Bushel via email and phone. No haggling involved. He quoted a great price, I accepted it, and picked the X3 up 2 or 3 days later. When I got to Concord the car was ready as promised, the price had NOT changed, and I was out the door in about two hours. I can highly recommend purchasing a vehicle from Mike. He is a consummate professional. A no BS type of guy.


Excellent work by Mike and Rob who helped me to get good car with good deal. Thanks for your Help :). I got a great value and really like the car.


I shopped around (online and in person) and knew a good deal when I saw one. It was worth making the drive to Concord from Sacramento. Mike Bushel is the best auto salesperson I've ever worked with. My previous experiences were typical pressure, jerk-me-around price negotiating. Not so with Mike. He is pleasant to deal with and goes the extra mile to assist you and will follow through to ensure your car buying experience is a successful one. I love my new 328i Bimmer! I highly recommend BMW Concord.


I was in a dilemma and little thoughtful of my purchase of a new car. I arrived at this place only because of Salesperson Mike Bushel, who assured me the best service and deal. When I reached the dealership, it was 6:30pm on a Sunday night, which is already past the working hours of the salesperson, but still strecthed his time just because I gave him a call and said that I am on my way. At first, I was certain that there will not be a productive talk on deals as it is late and I was also thoughtful in buying a car for huge grands. But once I started talking to Mike Bushel, I got a feel that it would be the best dealership that I have arrived and best deal that they would offer. Suprisingly, we concluded our deal in no less than 45 minutes and it was the best deal ever than I got from other dealers. I almost researched and went to 3 dealers prior and these guys had given me best deal that I did not think of stepping into other dealerships post the talk with Mike as I know that none can beat this. Finally, I did all my paperworks by 7:30 and left for the day ! Would you believe it as I had no idea of purchasing because, I was fed up of other dealers and their way of talks in the deal finalization, but I was lucky that I chose BMW Concord. I already reffered two of my friends who also bought their new BMW from this dealership with pretty good deal. I am happy and my friends are happy ! Everyone did appreciate for the deals they offered and was stone stuck when I told about the deal I got from these guys. If you want to purchase a BMW, dont think, just go for BMW Concord, meet Mr.Mike Bushel.


Edmond was great to work with! He was low pressure and respected that we had done our homework. As a result, when we were ready to buy, we went right back to and thru him. Just the sort of polite and respectful salesperson to guide you thru the sale process. Daniel also was a great teacher on showing us the tech features of the car. Great team-work!


I first visited the Concord dealership is 2013 to look at a new 5 series. The salesman wasn't willing answer any of my questions regarding the car. I went for a test drive with him which really seemed like an inconvenience to him. He wouldn't talk to me during the drive other than to tell how to drive and where to go which was only about 2 miles. Not a very informative drive at all. As a result of this entire experience, I went down the street and bought an Audi from a very informative and helpful sales team. Fast forward 3 years I thought I would try to shop for an M4 convertible and while the salesman was far nicer, he was not at all helpful when it came to talking about numbers. The car I wanted was marked up from MSRP $5000. The only "deal" he was willing to discuss was to take the mark up off. He said that this was a high demand car and they couldn't bring the price down at all. After I left, I went home and got ahold of the dealership through Costco's auto program and received an email from the Costco rep at the dealership and quoted a price about $4000 below MSRP without any haggle. I don't want to get into the crazy lowball price they offered me for my low mileage Audi A7 but it sucked!!! Carmax made me a way better offer. This is the closest dealership to my home but I will probably head out to Sacramento when I get my new M4.


Peter Stoumbos made our experience leasing a new vehicle very easy and fast. He found everything we wanted and did it in a timely manner. He's the reason we chose to lease at Concord BMW. I highly recommend him and will come to him again in the future. Very professional and honest.


Peter was very helpful in finding the right car, considering both used and new options. The experience of negotiating a deal was low stress and hassle free.


Fabulous Experience...... Dealing with Peter was a Fabulous Experience. He is very knowledgeable and understood my vehicle needs. He took the time(even on his day off) to explain and answer all my questions in a comfortable manner. I would highly recommend Peter Stoumbus if your looking for a new or used BMW.


The best dealership on the central coast!!! Everyone will be surprised how wonderful and friendly this dealership is. The sales department to the financing was wonderful. The car dealership treats you like family


I worked with Gary Kihs. It was pleasure working with him, he is very friendly and communication was excellent: timely and precise. I got all information I needed from him in the first email, no fuzz no dancing around. And a very good price. Will definitely recommend him to my friends.


I thought I had found the X5 I wanted, but the whole process was fraught with delays, broken promises and poor follow-up. Car was promised as fully detailed and in enclosed trailer and turned out as everything but. This experience has taught me 2 things: 1. Never buy a car I can't test drive first 2. Buy from a local dealer or just pass on it. Too many things can go wrong and there is little or no recourse. Btw. It's not the Ultimate Driving Machine anymore and BMW "Geniuses" were zero help. While Gary made some efforts, it was just not a good experience. Buyer beware!


Very much enjoying my new BMW. The purchase experience was painless, concluding at a fair price, and the car is faultless. Great people, and it's always nice to have an excuse to visit lovely Monterey.


Gary Kihs was extremely kind and helpful. My experience was truly an example of outstanding customer service from the beginning of the process to the end. This is our fourth car bought from this dealership.


This is a very shady and dishonest dealership. I was in Audi San Diego at Miramar last week to buyout my lease on a 2014 S5 cabriolet premium plus and the salesman Mr.Sergey Kudriakov introduced me to Mr. Neal Kelly sales manager to help us with the paperwork and to give us the best customer service but Mr. Neal Kelly came in and ask me for "$1000 fees "to do the paperwork! I was shocked to hear that! Why a customer has to pay $1000 to buyout his lease? I asked him the question and he answered me because they have to pay the salesman and rent and electricity &... This is my first experience of leasing I don't know much about it and it didn't know how things are so I trusted those guys. :( They send me to buy 4 new tires $1200 for the car to start the paperwork . I was not treated right when It comes to financing I had to fight to get a decent rate starting at 6.99 and after 2 days back and forth they offered me 2.90 The salesman had a very disrespectful attitude when I was asking questions he was getting mad anyway I didn't like the way I was treated at Audi San Diego by those guys I went outside and called 4 more Audi dealership and what a big surprise they all told me there is no $1000 fees and in Audi San Diego Miramar they were not very honest I am so disappointed and discussed of my Audi experience . for me never again!


I drove my 2003 TL into the ground (it was such an excellent car with 308,000miles) and was in desperate need for a new car. Everyone was SO nice, helpful and listened to my needs. Fernando made the search for my new Acura fun, easy, was very patient with me in my decisions, and was very willing to stay extra time to help me set up all the tech features on my new ILX. The whole process was easy and I feel like I have gained some great friends through this experience! Everyone I was in contact with were awesome at Marin Acura, highly recommend them!


Did a great deal of research and found an ideal used MDX (year of car to mileage ratio) at Marin Acura. Since this dealership is 45 min from my house I was wondering if it was going to be worth the drive but I am so glad I went. Eddie has a very pleasant personality and made the process straightforward and we were able find a price I could manage. Many people are afraid of buying a used car and dread it but if (when?) I get another Acura I'll check here first!


We visited the Redwood City and Santa Clara dealership when looking for a new 2016 MDX. The customer service in Santa Clara was terrible. The salesperson told us he was about to go home when we showed up but his manager told him to take care of us. When they found the car we were interested in, it wouldn't start. We passed. The customer service in Redwood City was top notch but the facility hasn't been updated in quite some time. The Marin sales office was modern and offered great customer service. They also offer discounted prices for Costco members so had the most competitive pricing. Even though we drove up from the Peninsula, it was well worth the time.


...but I don't think Edmond minded as they talked forever about techy car stuff - or at least he pretended not to mind - either way xxxxx to him. He also sold my brother his car so it was not his first time dealing with the pops. He even texted with him the entire weekend and made sure the deal they agreed to was what we got (and this definitely involved some compromise on their end). I absolutely hate dealing with people, sales people especially, but Edmond made the whole process extremely easy. I don't plan on buying another car for a very, very long time but when I do I hope he's still around.


I had a wonderful buying experience a year ago at Marin Acure and whenI needed a replacement car I went back and the sales people bent over backward to help understand my choices and find the car that fit. The TLX meets my safety needs and gives me a bit of luxury in driving. They went to great export to find the car I wanted and get it to me.


I recently had the pleasure of purchasing a new TLX from Marin Acura. I did my research online to seek out the best price for the model and options I wanted. I received several email and phone replies from Acura dealers in the area. The response I got from Marin Acura, particularly salesperson Edmond Kim, was forthright, comprehensive and even provided the stock number of the vehicle I was considering. He consistently provided prompt replies to my multiple questions, emails and phone calls. I especially liked his no pressure, down to earth approach. On meeting him in person, his demeanor and sales approach was the same. He answered all my questions, did not rush or pressure me into purchasing any extras I had not mentioned. The overall experience was pleasant, low key and comfortable. It was truly a pleasant surprise to not only walk out with a new car, but moreover feel so positively about the purchasing experience. I cannot say enough positive things about this dealership and their star salesman, Edmond Kim.


We went there to purchase a new Acura TLX 2016. The place is amazing! It was the first time we actually enjoyed buying a car. Not only they went an extra mile to satisfy our needs, but they actually cared! We had to get a car from another dealer because of very specific options (package, color, etc) we wanted. And they offered us to either pick it up the next day or deliver it to us for free (more than 25 miles from our home). They are a family friendly dealer with a nice kid's room! We got a great price (way below other dealers, for example in Concord and Pleasanton)! They detailed the car and followed up with us couple of times. If you are an Acura fan, this is definitely the best place in Bay Area to shop for your next car!


I was in the market for a new RDX and contacted many dealers to find the color combination I was looking for. Marin Acura was by far the most attentive to my needs, offered me the most competitive price compared to other dealerships in the area, and were very helpful throughout the whole process. I even traveled 50 miles to pick up my new car, but believe me, it was well worth the drive. They had to transfer my car from another dealership, and when it arrived, Edmond sent me a video of the car before I could come pick it up. Now that's great customer service! When I finally did get there, I was greeted and finished up the buying process. Edmond helped me throughout the whole process, he was very informative, and never pushy whatsoever! Daniel and Manny made sure I knew about all the amazing features on my new car! Jean-Pierre made financing a complete breeze! Buying a car can be a stressful thing, but I had so much fun with the guys at Marin Acura! They truly do care about the customer and go above and beyond for you. Thank you to Edmond, Jean-Pierre, Daniel, and Manny!


I Was Looking for a new car from acura preferably an SUV and when i got here i met Greg and he was so nice and helpful, he gave me colors for the 2017 MDX and i went home to think about if i wanted this car, when i returned i met Edmond Kim, he was very nice, professional, helpful and attentive with my needs. I'm glad he had been the one who helped me out, he was very patient and made it possible for me to get a good price on the 2017 MDX acura, i absolutely love my new car! went home satisfied and the service here is just great! I highly recommend you speak with Edmond Kim if you are looking for a new car. He made this for me a great experience.


This dealership is going to fight for your business. It's a wonder when there are so many other dealerships out in Marin that act as if it is a privilege to buy one of their cars. Alex Samadi and Edmond Kim are a great team and I highly recommend them to the next person asking me about a car purchase near Marin.


Everyone we dealt with during our purchase were models of what Acura represents. Smart, capable, knowledgeable, efficient and professional. They made the choice to buy and the purchase itself easy. I will definitely come here again for a purchase and for service. The proof of their ability is that they aren't even my local Acura dealer.


Fernando was great to work with. Totally easy process, came to am amicable deal, and Fernando even gave me his all weather Acura MDX mats that he no longer used - for free!


I am so pleased with the overall experience at Marin Acura. Everyone was friendly and kind and obviously loved what they do. I appreciated the lack of sales pressure and Edmond's incredible knowledge of cars specifically- brands, technology, mechanics and design. He is also immensely patient. Initially I visited the dealership to purchase another used car but it wasn't for me. But after being so impressed with Edmund's friendly and low key demeanor I wanted to work with him again, so returned a few weeks later with some ideas. I am now the proud owner of a beautiful 2013 Acura TL. I'm trying to convince a coworker who will soon look for a new car that he needs to work with the great team, and Edmond in particular, at Marin Acura. Thanks also to Mangit for the tech instruction on my car's features and Fernando for answering my questions while Edmond was running around, and Jean Pierre for his speed, efficiency and good humor.


After a recommendation from my neighbor, I reached out to Edmond Kim (Marin Acura) to discuss a new 2016 MDX. Overall the entire process was quick and easy and Edmond delivered absolutely excellent service. We finalized the offer before I walked into the dealer and we completed all the paperwork in no time at all. As a busy working mom, I appreciate the fact that Edmond was able to work w/ me over the phone and online and made the paperwork process painless. When I returned to the dealer the next day, I was greeted as if I was family. I felt like everyone knew me and they were excited to hear about my first day with my new MDX. I have to say that has never happened before. I know I will be back to purchase my next Acura from Edmond and Marin Acura. Thanks for a great car-buying experience!!!


I recently leased a 2016 TLX from Edmond Kim and it was the best experience I have had in any car dealership. Edmond was very helpful throughout the whole process and responded to my questions via texts and phone calls within minutes. This dealership is not like a typical car dealership. They are not pushy and they genuinely want you to be happy with your car purchase even if it does not end up being an Acura. I would highly recommended buying from Marin Acura. Edmond did a great job from start to finish and I would not hesitate to use him again.


From professional and knowledgeable staff to efficient and relaxed purchase process, this dealership exemplifies true Acura "precision crafted performance." I am ecstatic over my new Acura TLX and looking forward to maintaining a long lasting relationship with Marin Acura.


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


I had a great experience working with Eddie Gutfeld. He was pleasant and made the experience enjoyable. He answered all my questions swiftly and showed amazing customer service and appreciation. Would recommend him to future buyers.


In my latest vehicle hunt I was looking for a very specific car, an 8th generation v6 Accord Coupe. After looking all over the bay and behind disappointed in selection, I stumbled upon a potential winner at Marin Acura. I emailed Eddie asking for some additional pictures of the car and he was happy to oblige. When I went over to the dealership I worked with Daniel, who gave me a full tour of the vehicle I was interested in. We got to drive on some great windy roads near the dealership, followed by a drive on the freeway - the perfect test drive route for any car. After answering all of my questions in a friendly and patient matter, we walked inside to talk numbers. From there I met Edmond who walk me through the financing and warranty options. I was thrilled to find out I could get a legitimate extended Honda warranty as an option. Daniel, Edmond, and I went back on forth on pricing until we settled on a figure we were both comfortable with. The rest is history. I was so pleased after I left Marina Acura. Not only because I got my dream car at a great price, but because I felt they truly deserved my business. I never felt uncomfortable at any time during the process and would quickly recommend them to anyone searching for their next car. Thanks gents for the great experience. You earned this one.


Our lease experience was great! Not only does Acura have great vehicles but the staff of the Marin Acura dealership are the best! From the moment we walked into the show room, the team, Ben, Eddie and Daniel were all very helpful. They all made us feel very comfortable and welcome, answering all of our questions making the transaction effortless. I will definitely refer anyone to this great group of people and business. I look forward to our newest purchase, Acura RDX and look forward to future purchases!


This is my 3rd car purchased at Marin Acura. Although I live in Sonoma County, I always make the drive to Marin Acura because of the excellent service they provide. The customer service here is expectional.I worked with Fernando who was very professional and polite. He was very informative and made sure I didnt feel pressured at all. He made the experience very pleasant. I have always been very picky when it comes to my cars, and I was even more specific this time around. Marin Acura made sure I got exactly what I wanted, The entire staff was very helpful, including Edmund who took me on a test drive, and Daniel Munoz who was able to help me get comfortable with the amazing features on my new RLX. A bit thanks to Debi, Alex, Ben, and Jean-Pierre for always making the car buying experience at Marin Acura so pleasant. You are the best!


It was very nice service. They took all we need and quick paper work no waste a Time. Every person in the office was friendly and helpful.


Quick and friendly service. In and out in less than an hour not 5 hours at the car dealer. Great! I would recommend this dealer to others.


I purchased a 2010 Camry from Marin Acura. Edmond Kim was my sale consultant, he was very attentive and friendly. I appreciate him having the service department fix an issue I had with my cars alarm , all though I hadn't purchased a warranty. He went above and beyond possibly saving me a lot of money. Thank you Edmond for helping make my car purchase at Marin Acura a wonderful experience.


IF I KNOW ANYONE WHO MIGHT BE LOOKING FOR A CAR, THIS IS THE PLACE. THEY TREAT YOU LIKE AN OLD FRIEND, OR FRIEND OF THE FAMILY. I MUST SAY THAT I MIGHT LOOK AROUND, BUT THIS IS THE ONLY PLACE I WILL BUY A CAR. TO DATE, I HAVE JUST PURCHASED MY 5TH CAR FROM THEM. THE TREATMENT THIS TIME WAS EVEN BETTER THAN BEFORE. MY SALES PERSON EDMOND, I MUST SAY THAT I WAS TREATED SO NICELY BY HIM. WE LOOKED AND LOOKED AND LOOKED AND I FINALLY MADE UP MY MIND. NEVER ONCE DID HE LOOK STRESSED OUT BY MY INDECISION. EDMOND MADE ME FEEL MORE THAN COMFORTABLE. THE ENTIRE STAFF AT MARIN ACURA IS JUST GREAT. SO FRIENDLY AND ACCOMMODATING. EDMOND HAS EVEN MADE FOLLOW UP CALLS TO CHECK AND MAKE SURE THAT EVERYTHING WAS GOOD WITH THE CAR. HE WAS FANTASTIC!!! NOW THERE IS DANIEL. DANIEL IS SO BRIGHT AND BUBBLY AND A SERIOUS BOOK OF KNOWLEDGE. HE SPENT OVER 2 HOURS WITH ME EXPLAINING EVERY SINGLE DETAIL THAT I NEEDED TO KNOW ABOUT MY CAR. DANIEL IS SUCH A PLEASURE AND ASSET TO MARIN ACURA!!! ADDITIONALLY, THERE IS THE TEAM OF JP AND ALEX.. WELL WHAT CAN I SAY ABOUT THEM. IT IS NEVER ONE WITHOUT THE OTHER. THEY ARE GREAT!!! THEY ALWAYS MAKE SURE THAT I AM PLEASED AND TAKEN CARE OF. AND DEBBIE, SHE IS GREAT!!!! THANK YOU MARIN ACURA FAMILY, AND I WILL SEE YOU SOON!!!!


Marin Acura is by far the best place to buy a car. I felt comfortable and not pressured in any way. My salesman Ed G. was the best salesman ever. He manage to get me the specific things I wanted on my MDX. He really went above and beyond to get us a great price. I am happy with my car and will be happier I'm sure when I learn all my features on it. Which Ed will show me Monday. I can't say enough good things about Acura Marin. Everybody there was very nice. Even the manager was nice. I been a customer with Acura Marin for a long time and I will continue to be a customer as long as they make Acuras. Sincerely, La Nita and Elijah


Excellent service at Marin Acura for over 26 years, from my first Acura to my third. Malcom & Eddie create a very comfortable and trusting sales experience. Happy to be able to "come home" to Marin Acura. Highly recommend this dealership for sales and service.


I had a great experience, Edmond did a great job paying attention. I came in knowing what I wanted, and I wanted to make the purchase as quickly as possible. Edmond accomplished this, and I'm very grateful for that. Manit was a pleasure to learn about all the fun stuff and Jean Pierre made the numbers work. It was a 5 star experience.


I found exactly the car I was looking for and Edmond Kim did an outstanding job working with me. He was knowledgeable about the used car I was buying and he provided me with a great deal of information. I highly recommend this dealership. You would be fortunate enough to work with him on your visit to Marin Acura.


Dealing directly with Eddie, initially by email and phone, his prompt responses and professional tone motivated me to want to deal with him...even though it wasn't the closest dealership for me. When my family and I came to the dealership and met with Eddie in person, he had done everything he promised. We completed the purchase quickly. There is no substitute for high integrity people....Eddie is definitely one. And, honestly, our experience was the same with everyone we met there. I would strongly recommend this dealership, and Eddie in particular, to anyone that wants an honest, no games approach to buying a new car. Thank you all so much!


Edmond, the internet sales manager, helped me with my Acura RDX AWD purchase. The whole experience was hassle free. Daniel then thoroughly went over every detail. His enthusiasm is contagious! Jean-Pierre in Financing helped me secure a great rate on my auto loan.


This was my second experience dealing with Edmond Kim. He recognized me right away. He was very professional and courteous. He and his staff have made our car buying experience both non stressful and a pleasure. I would highly recommend Edmond to anyone considering the purchase of a new car.


Fernando was very friendly and helpful in the procrss of buying a new car he explained throughly and made sure my parents understood what the car does and how it works manny also came in after the purchase process to tell us more about it. Ryan and Edmond were very friendly and knowledgeable as well ryan offer us coffee and water. Overall the staff there is great the bathrooms are amazingly nice and i am definitely returning there for service with Michelle who is very friendly. Thank you Fernando!


We had a great experience buying a 2014 RDX last weekend working with Dwight and Alton. It was very satisfying to work with Alton thru the whole purchase/finance process and not be handed off to two or three other people along the way. No hidden costs, everything listed and explained clearly. Thanks again


Every year I drive almost 400 miles to Acura of Glendale to get a new car. I love working with Dwight and Alton and highly recommend them to everyone. I was in and out very quickly with all my questions answered. I love my new car!


I had an awesome experience when shopping for my TLX at Acura Of Glendale. Dwight was truly a pleasure to work with. He is a very knowledgeable, and trustworthy salesman who truly cares about the customer leaving happy with their new wheels. I would definitely recommend everyone to shop at Acura of Glendale for their new Acura. ASK FOR DWIGHT! :)


This is the best car buying experience I've had. Everything from the initial contact through the final purchase was clearly explained and responsive to my wishes. The final part of the receiving ownership was fast and exactly as stated. I couldn't have had a better experience. Thanks to Mr. Rogers and the sales team at Acura of Glendale!


I recently renewed my lease with Acura of Glendale- I leased an updated 2016 model from Acura. The Leasing maturity office was helpful and great to work with. They worked with me on pricing and a budget and made it easy to get into a new lease and a new car. I'm very pleased of how easy of a transition it was and the paperwork process was made easy and understandable as well. This is my second lease with Acura of Glendale and I will work with this dealership in the future. Dwight Rogers and Alton Ho made my experience a pleasant one and I will be happy to work with these gentlemen in the future. The want the best for the clients and customers and ultimately want them just to be happy with their Acura vehicle. Thanks Gentlemen!


3 years ago I leased an ILX from Dwight Rogers at Acura Glendale and the process couldn't have been easier. I emailed a handful of dealerships indicating what I wanted and waited for their responses. Dwight's quote was by far the best. Upon arriving at the dealership he had the car ready, we test drove it, he had all the paperwork prepared (everything was exactly what he had quoted me, no funny business), I signed and drove away with a new car. It was the easiest and most stress-free car buying experience I ever had. The lease on the ILX was due to expire next month so I once again emailed several dealerships (this time about an RDX) and once again Dwight's quote was signficantly better than all the other offers. We arranged a time for me to come in, I dropped off the old car, test drove the new one and signed for it. They didn't try to sneak in any fees or penalties on my old car and because I was under mileage Dwight suggested that we rollover the miles and that I lease this new car for fewer miles a year, which saved me some money. Overall, this is my second time dealing with this dealership (specifically Dwight Rogers) and both times I've been very happy--best pricing, very easy process, and no last minute changes or attempts to add extra fees. I would recommend Acura of Glendale to anyone and I would STRONGLY recommend that you ask for Dwight Rogers when you go!


I went in to look at a new Silverado. I spoke with Daniel Medina on the phone prior to me going to the dealership to ensure they had the vehicle there. He went out to physically find the vehicle and sent a pic to my phone which I appreciated. I took it on a test drive and Daniel answered all my questions about new technology that was in that truck in a polite manner. A couple hours later I drove off in my new truck!


Easy, hassle free purchase with the best pricing!! Couldn't be easier! Ask for John Gonzales... Small dealership with large inventory. And family friendly service.


I recently purchased a 2016 Silverado 2500HD from Santa Paula Chevrolet. John Gonzales and Izzy Vargas were the two sales professionals I dealt with going in and they made this experience a very pleasurable event. From the time we walked on the lot to the time we drove out, we felt we were receiving a very professional level of service. No hard sales, no BS just great service. The price given was the price honored. I highly recommend Santa Paula Chevrolet, John & Izzy. The finance manager, Dionisio Corral, was great to deal with and he made the paper work end of our transaction go fast and was helpful in answering any questions we had. Again, we had a very pleasurable experience and were in and out within 2 hours.


Thank you John Gonzales for all your great help in me choosing the right car. You and your staff were awesome. I never thought car buying would be this easy. I will definitely return. And will let family and friends know as well. Continue the Good work John you absolutely and truly deserve Recognition of your outstanding service. The Best to you and your staff. Angel and Lisa Ferrer P.S. I Love my car!!!!!


had a great experience with john and larry very knowlagble purchased a new 2016 chevy Silverado truck lifted good price and even gave me good price for my trade in.


We had the best experience ever yesterday purchasing our Equinox. Izzy Vargas was awesome. He has been so helpful via phone and email over the past few months while we were deciding on our purchase. John Gonzales and Izzy made our car buying experience yesterday very enjoyable. Everyone at the dealership was kind and professional and we will never buy a car anywhere else.


Izzy Vargas is simply wonderful. He and John made this the easiest, and my best buying experience ever. They are both professional and courteous, plus I never felt any pressure. I really appreciated everything they did to make this experience so Great! Thank again to them both.


You want a great deal along with a great buying experience then go to Izzy and John of the internet sales department. Those two along with the rest of the staff at SP Chevrolet were very professional and courteous. We came looking for an Impala and left with a Colorado! Izzy was our point-man leading us to our new family car and working to get us a great deal. Will definitely recommend!


Larry and John were great to work with, we went to a few other dealers and I had my heart set on a Malibu, Other dealers seemed uninterested in what we wanted or that we even wanted to buy a car. This experience was painless and no high pressure. I would buy there again with no qualms.


I walked into the Internet Sales office a Santa Paula Chevrolet and met John Gonzales and Izzy Vargas. I was interested in purchasing a truck and from the beginning I felt no pressure to buy. John and Izzy answered my questions, are obviously very knowledgeable about their vehicles and explained the process. I did find the truck I was looking for and they put together the right price and gave me a great trade in value on my truck I was replacing. I highly recommend going to see John and Izzy. They put together a great deal, were very friendly and made me feel comfortable during the process. I also want to mention that going through the finance process, Ricardo explained all the paperwork, answered all my questions and made sure I understood what I was signing. Very good job. Overall, Santa Paula Chevrolet is a great place to buy a truck.


John Gonzales and Izzy Vargas were professional and easy to work with. They had the vehicle I wanted in stock and offered a fair price and excellent service. Though I live several hours from their location, I wouldn't hesitate to do business with them again.


I can't say enough good things about Izzy and John. They are top notch sales professionals. They care about you as a customer, you aren't another car buyer to them. This is my second car I have purchased from Izzy at Santa Paula. No matter how hard the car process may be, they make it a breeze. I will continue to buy all my cars from Santa Paula. Also, they have a new docusign system which is all digital. This was really impressive and it sped up the process of getting my paperwork done. This really made it all so much easier. To follow up I got messages from Izzy the day after my purchase thanking me, and a personal call from John just to check in. This meant a lot. I love Santa Paula. I would highly recommend anyone buying a car reach out to them.


Larry Lancelle worked with us for over a month. Worked the price on our car to affordability and stayed in touch. Would not have stayed with it if it were not for Larry. Once the purchase process started, John Gonzales and the rest of the sales team kept it light and enjoyable. Pre approved the final work with Dion went very fast and their desk technology for paperwork was cool. A great buying experience


after doing research on a new 2016 Chevrolet Colorado on-line, I e-mailed Izzy Vargas on some questions regarding the Colorado. I also responded to Larry Lancelle on questions that I had. My wife and I went to the dealer on Sunday, July 24 to take a test drive on the Colorado. I was really impressed on it performed. It was really spacious on the inside and the ride was really smooth also. Throughout the purchasing process I was never pressured on the sale. They were very professional and kind. John had a sense of humor and I felt relaxed with him. This was my first purchase at Santa Paula Chevrolet. I have used the service department for my GMC Envoy and my Buick Lacrosse. I was very pleased on how well the purchase process was. From the Sales Team through the Finance Dept. Thank you Team, Danny & Frances Gonzales Santa Paula, CA.


I had been working with John and Izzy in the online sales department. I was able to select a car ahead of time from their inventory and set up an appt to come in. They held the vehicle for me and it was right in front when I arrived. John took my husband for a test drive and I worked with the trade in manager to evaluate my old car. They gave me more than I was asking on my trade and while all this was happening, Izzy had already started the paperwork. There was no haggling, no back and forth, we had already agreed to a price and they stuck to it. Finance was easy, when I said we were not interested in any additional services or maintenance packages they just accepted my "no thank you" and moved on, no pushy people at Santa Paula Chevrolet. We got there at 1:20 and were on our way home by 3:30pm. It was amazing, the best car buying experience I have EVER had. I HIGHLY recommend them to anyone looking for a Chevy.


If you are looking to purchase a vehicle and know exactly what you are looking for, then deal with LARRY LANCELLE. My husband had been speaking to Larry for a couple of weeks letting him know what kind of Silverado he was looking to purchase. Larry was able to assist my husband by locating a Silverado along with the options my husband had requested. We are so blessed to have met Larry and to be able to do business. My husband had literally called Penske, Rydell, Connell, Courtesy Chevrolet in NV, and Montebello Chevrolet; None of these dealership can compare to Santa Paula Chevrolet and their Staff. Thank you so much we love our New Tuck!


Izzy is the symbol of the new auto salesman!! He is first of all very personable. We liked him instantly. He was knowledgeable and to the point. He was helpful. Never was he pushy in the least. He had faith in his product and in our capacity to think things out. Once we committed ourselves, he closed efficiently. Izzy is in my mind the best! But that is not to dettract from John and Larry. They too were courteous, helpful and knowledgeable. A great team! Ralph and Kay Armstrong


John Gonzales was great! He showed us ONLY the trucks we told him we were interested in. Made the process real easy! Would definitely return again, and recommend friends of our purchasing experience.


My husband & I searched all over California for a specific car, and we found it at Santa Paula Chevrolet. After confirming the details via phone and emails, we negotiated a great deal with Izzy Vargas and John Gonzales. They even arranged for us to be picked up at the airport! From the sales persons to the service department and the parts department, everyone at Santa Paula Chevrolet was friendly and very professional. Larry Lancelle made certain we understood all the features of our new car, especially the electronics. As we drove off the lot in our 2016 Corvette Stingray, we commented to each other what a wonderful car buying experience. JoRene' Danel


I have purchased numerous cars and this has been by far the best experience ever. The Internet sales department here at this dealership knows how to treat there customers and how to make the car buying experience quick and easy. I had a 1/2 hour conversation with Larry Lancelle on the phone and I explained to him what car I wanted. He then advised me that he did not have the car on the lot but can get it within 24 hours. After getting the car on the lot he contacted me and I then drove to the dealership and purchased the car. I was in and out with in the hour. If you are in the market to purchase a vehicle go to this dealership and ask for Larry Lancelle, Izzy Vargas or John Gonzales they will make your vehicle buying experience the best ever.


I can honestly say this was the best car buying experience I have ever had. I spoke with Larry initially, but dealt with John once I arrived at the dealership. Everyone was wonderful. There was no pressure, no stress, and I got the car I wanted for less than I thought I would have to pay. Santa Paula Chevrolet has me as a customer for life now.


Worked the deal over the phone with Larry. Came in and there were no surprises and no upsells...just what we agreed to on the phone. Izzy, John and Larry in the internet sales department are all very professional, and I would not hesitate to go to SP Chevrolet again.


Santa Paula Cevrolet has been my go to place now for over three years to purchase my vehicles and for all types of service for those vehicles. My wife and I recently went to the dealership to trade in her leased 2013 Chevrolet Traverse. We received full residual value for the vehicle even though it was an early return. We decided to buy our next Traverse. We gave the sales persons John Gonzalez and Izzy Vargas a printout of what we wanted in regard to color and options on the new vehicle. The sales staff went to work on the request and located a vehicle that fit our request perfectly that same day and had it delivered to the dealership from another dealer location by the next day. Our new payment for the purchase was not that much more than our previous lease and we got an excellent vehicle for the price--better than we expected. We wanted a couple options added to the vehicle (roof cross rails and step running boards). Both my wife and I work during the week, so the sales staff offered to come pick our vehicle up from our place of work, take it to the body shop, had the parts put on the vehicle and returned it to our place of work in the same day. This is the type of commitment and passion you just don't see at a lot of other dealerships. Santa Paula Chevrolet always exceeds our expectation in our purchases adn service. The difference you will experience at Santa Paula Cherolet comes from a diversity of employees all the way to the president of the dealership. Each employee and Mr. Macik himself strive to make you completely satisfied with your purchase and or service every single time. They treat you like family and value your loyalty to their dealership and show it. Thank you for great vehicles, great experiences, and incredible service. We are happy to be a part of your Santa Paula Chreolet Family. Sincerely Bob Berger


Very friendly, outgoing dealership and internet sales man. They look out for what you deserve best, from start to finish. Never pushy, very informative, and patient with clients. They keep you happy till your driving off in your new vehicle with a smile!


The service we received from Daniel Medina was awesome whatever he promise over the phone is what we received when we arrived to purchased our new car. And by the way the car was sitting front and center waiting for us to pick it up my husband love his new 2016 Chevrolet Cruze. Thank you Daniel for your awesome service we told our friend about the service we received. im sure they will be stopping by. Tyrone and Joann jemison


Made car buying easy with no pressure and no hassles. Answered questions. Disclosed all fees up front. Friendly, helpful and courteous. We drove 5+ hours to deal with these gentlemen because we were impressed by the online prices, responsiveness and professionalism. We will come back next time we purchase a vehicle!


When I came into the dealership I had an appointment but even though things were changed a bit the other salesmen mr. Salvador was very nice courteous and took care of me and my son we had came into the dealer to trade in my car and walk out with a 2017 Chevy Traverse mr. Salvador Mercado was very helpful not just with my questions but with the nformattion & everything else that I need it which was to get a bigger vehicle for my family and my first granddaughter as well as for future traveling I want to thank him for showing me the vehicles and the different options I've how to get the best deal that would suit for myself he didn't awesome job


I just want to say how happy and blessed I am to have had the pleasure to work with Sal. He was amazing at getting everything set up for me and working hard to get me approved with the best deal possible. He even went out of his way and offered to pick me up from work to get the vehicle. I have no complaints what so ever about the entire process. Sal cares about his customers and is not this pushy sales man looking to catch a sale no matter what. I have already recommended Rotolo Chevy and specifically Sal to family and friends. Thank you so much Sal and Rotolo Chevy for sending me home in my brand new 2016 Chevy Malibu


Extremely friendly staff. Mark Christopher is a well organized and professional facility. Told them what truck I want and the price I wanted to pay. Joe Gonzales left to go work out the deal. Came back with some numbers that where fair and so I bought the truck.


The Gill sales experience was fun to try to make a better deal. Joe and Jim was very helpful. When we arrived at the Gill car/truck dealership we was greeted at the street curb by a nice lady that was very helpful finding our sale people. I thought we would be buying at another GMC dealership when we arrived, not so as it turned out. . P.S., I never give all 5 stars, if I did then there wouldn't be room for improvement. We all can improve. Thank you.


Over the years I'm sure I have at least 25 or more vehicles of every type and price range. Although, in the past I had some great experiences none exceeded Gill Auto Group of Madera. I happened to find a car I was interested in, on line, and contacted Gill Auto by email. I received a response to my inquiry within a few minutes. I was asked via email some questions, which I provided and was then put in contact with Jim Hamby who answered all of my questions and at no time exerted any pressure of any type. We made an appointment for the following afternoon but I became available the following morning and showed up at the dealership unannounced. I was greeted in the lot and taken inside the showroom and introduced to Jim. We looked at the car I had contacted them about and asked what else they might have in comparison. Jim showed my some similar cars of the same make and it helped me confirm the car I made the inquiry on was the car I wanted. I could go on but in a matter of minutes we had agreed on a price and during that time Jim had my trade in appraised. Their finance department got me approved for a loan and then I had to pleasure of meeting with Rick Gonzales one of their F & I professionals. Rick went over all of paperwork in terms that were understandable and within minutes not an hour or hours everything was completed and my car was waiting for me in the front of the dealership after being detailed. Everyone I came in contact with through emails, phone and in person could not do enough to make this the best experience I have had purchasing an auto. I will go back to Gill Auto Group when the time comes to make another purchase and without reservation I will highly recommend Gill Auto Group to my family, friends and associates and specifically have them ask for Jim Hamby, who's the best salesperson and gentleman I have met.


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


I love this dealership. Its my third car through them. They work above and beyond. Vanessa is a great sales person. I felt she really understood what i needed and she did everything in her power to make it happen. It was my 2nd time workingwith her and it was a smooth and fun transition. Jim did everything to find the car that will fit my family of 6. I been to different dealerships and i never got the customer service that I've had gotten at Gills Auto Group. They are here for the people. Thanks once again!


Very friendly, outgoing dealership and internet sales man. They look out for what you deserve best, from start to finish. Never pushy, very informative, and patient with clients. They keep you happy till your driving off in your new vehicle with a smile!


I would not even consider buying a vehicle from any other dealership than Gill. Their customer service is by far the absolute best in the valley. Their friendly staff make your car buying experience stress free. I cannot tell you how much I appreciate the way they all work together to make sure all your needs are met.


Unlike other auto salesman and dealerships, Jim didnt make me feel like he was selling me a car, I felt like he was helping me choose something for a big part of my life and he knew that. Buying my first car from a dealership I felt no pressure to pick one that "the salesman" wanted me to and, if I asked him a question that he didnt know the answer to, he ran in and looked it up. Everything about that day was smooth and comfortable, and I will definitely be coming back to Gill Automotive for my next car in the future!


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


On our initial visit to South County CJDR Browning took the time to show us all the new Challengers in your inventory, including the one I was interested in. After seeing a Go Mango Hellcat I decided this was the color SRT I really wanted. Browning worked hard to complete the sale, we received both an outstanding value on our trade in and price of my new Go Mango Challenger SRT. When I returned to South County CJDR to pick up my new Challenger I found it front and center and ready for me to enjoy. All of the employees I encountered were both professional and courteous. I enjoyed meeting Tony and Adam as well as your service department staff. Browning took the time to familiarize me with the many features of my new Challenger and even helped me sign up for Uconnect. Overall my experience at South County CJDR was wonderful.


The Gill sales experience was fun to try to make a better deal. Joe and Jim was very helpful. When we arrived at the Gill car/truck dealership we was greeted at the street curb by a nice lady that was very helpful finding our sale people. I thought we would be buying at another GMC dealership when we arrived, not so as it turned out. . P.S., I never give all 5 stars, if I did then there wouldn't be room for improvement. We all can improve. Thank you.


Unlike other auto salesman and dealerships, Jim didnt make me feel like he was selling me a car, I felt like he was helping me choose something for a big part of my life and he knew that. Buying my first car from a dealership I felt no pressure to pick one that "the salesman" wanted me to and, if I asked him a question that he didnt know the answer to, he ran in and looked it up. Everything about that day was smooth and comfortable, and I will definitely be coming back to Gill Automotive for my next car in the future!


Over the years I'm sure I have at least 25 or more vehicles of every type and price range. Although, in the past I had some great experiences none exceeded Gill Auto Group of Madera. I happened to find a car I was interested in, on line, and contacted Gill Auto by email. I received a response to my inquiry within a few minutes. I was asked via email some questions, which I provided and was then put in contact with Jim Hamby who answered all of my questions and at no time exerted any pressure of any type. We made an appointment for the following afternoon but I became available the following morning and showed up at the dealership unannounced. I was greeted in the lot and taken inside the showroom and introduced to Jim. We looked at the car I had contacted them about and asked what else they might have in comparison. Jim showed my some similar cars of the same make and it helped me confirm the car I made the inquiry on was the car I wanted. I could go on but in a matter of minutes we had agreed on a price and during that time Jim had my trade in appraised. Their finance department got me approved for a loan and then I had to pleasure of meeting with Rick Gonzales one of their F & I professionals. Rick went over all of paperwork in terms that were understandable and within minutes not an hour or hours everything was completed and my car was waiting for me in the front of the dealership after being detailed. Everyone I came in contact with through emails, phone and in person could not do enough to make this the best experience I have had purchasing an auto. I will go back to Gill Auto Group when the time comes to make another purchase and without reservation I will highly recommend Gill Auto Group to my family, friends and associates and specifically have them ask for Jim Hamby, who's the best salesperson and gentleman I have met.


I love this dealership. Its my third car through them. They work above and beyond. Vanessa is a great sales person. I felt she really understood what i needed and she did everything in her power to make it happen. It was my 2nd time workingwith her and it was a smooth and fun transition. Jim did everything to find the car that will fit my family of 6. I been to different dealerships and i never got the customer service that I've had gotten at Gills Auto Group. They are here for the people. Thanks once again!


Very friendly, outgoing dealership and internet sales man. They look out for what you deserve best, from start to finish. Never pushy, very informative, and patient with clients. They keep you happy till your driving off in your new vehicle with a smile!


I would not even consider buying a vehicle from any other dealership than Gill. Their customer service is by far the absolute best in the valley. Their friendly staff make your car buying experience stress free. I cannot tell you how much I appreciate the way they all work together to make sure all your needs are met.


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


The buying of a new vehicle with Richard Schwartz, Ellie , and Evan was a refreshing and excellant experience.They went out of thier way to suit all my car buying needs!


I worked with Richard from the Internet sales department. He was very nice when I was looking to buy a new car. We went on a couple test drives tell we found the right one, and he worked hard to get me the deal I wanted. I had a good experience working with him.


My husband and I went to your dealership where we met Victor M.my husband had his mind set already without my knowledge and Victor took care of the rest this has been great we also bought a 2016 Dodge Ram 1500 3 days later need I say more thanks Victor M


I worked with Victor Macias to find me a Patriot with specific options and it turned out there was none in California. He found me one in Oregon got it here for me with a great deal. I couldn't be happier and what a great guy to work with.


Bought a brand new, 2016 Dodge 5500 back in November and one of the agreements is they install a 5th wheel hook-up. It took them more than a month to tell me they could not find someone to do the work. Then the truck has broken down at least 4 times. I keep having to return it. Then I get a call telling me they're rescinding the offer for GAP insurance because they can't find anyone that covers the type of truck I bought. What kind of dealership is this? They don't know what they're doing. You can't trust them.


We have purchased three vehicles from Elk Grove Dodge. Every time had been a pleasant experience and Victor is a wonderful salesman. Never any pressure just trying to help is find what we want. I would definitely recommend this dealership.


The Gill sales experience was fun to try to make a better deal. Joe and Jim was very helpful. When we arrived at the Gill car/truck dealership we was greeted at the street curb by a nice lady that was very helpful finding our sale people. I thought we would be buying at another GMC dealership when we arrived, not so as it turned out. . P.S., I never give all 5 stars, if I did then there wouldn't be room for improvement. We all can improve. Thank you.


Over the years I'm sure I have at least 25 or more vehicles of every type and price range. Although, in the past I had some great experiences none exceeded Gill Auto Group of Madera. I happened to find a car I was interested in, on line, and contacted Gill Auto by email. I received a response to my inquiry within a few minutes. I was asked via email some questions, which I provided and was then put in contact with Jim Hamby who answered all of my questions and at no time exerted any pressure of any type. We made an appointment for the following afternoon but I became available the following morning and showed up at the dealership unannounced. I was greeted in the lot and taken inside the showroom and introduced to Jim. We looked at the car I had contacted them about and asked what else they might have in comparison. Jim showed my some similar cars of the same make and it helped me confirm the car I made the inquiry on was the car I wanted. I could go on but in a matter of minutes we had agreed on a price and during that time Jim had my trade in appraised. Their finance department got me approved for a loan and then I had to pleasure of meeting with Rick Gonzales one of their F & I professionals. Rick went over all of paperwork in terms that were understandable and within minutes not an hour or hours everything was completed and my car was waiting for me in the front of the dealership after being detailed. Everyone I came in contact with through emails, phone and in person could not do enough to make this the best experience I have had purchasing an auto. I will go back to Gill Auto Group when the time comes to make another purchase and without reservation I will highly recommend Gill Auto Group to my family, friends and associates and specifically have them ask for Jim Hamby, who's the best salesperson and gentleman I have met.


I love this dealership. Its my third car through them. They work above and beyond. Vanessa is a great sales person. I felt she really understood what i needed and she did everything in her power to make it happen. It was my 2nd time workingwith her and it was a smooth and fun transition. Jim did everything to find the car that will fit my family of 6. I been to different dealerships and i never got the customer service that I've had gotten at Gills Auto Group. They are here for the people. Thanks once again!


I would not even consider buying a vehicle from any other dealership than Gill. Their customer service is by far the absolute best in the valley. Their friendly staff make your car buying experience stress free. I cannot tell you how much I appreciate the way they all work together to make sure all your needs are met.


Unlike other auto salesman and dealerships, Jim didnt make me feel like he was selling me a car, I felt like he was helping me choose something for a big part of my life and he knew that. Buying my first car from a dealership I felt no pressure to pick one that "the salesman" wanted me to and, if I asked him a question that he didnt know the answer to, he ran in and looked it up. Everything about that day was smooth and comfortable, and I will definitely be coming back to Gill Automotive for my next car in the future!


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


Brittney was a pleasure to work with. She made the whole car buying process an experience. She was patient, and answered all my questions. Go see Brittney in internet sales for a quick, simple experience!


Very friendly, outgoing dealership and internet sales man. They look out for what you deserve best, from start to finish. Never pushy, very informative, and patient with clients. They keep you happy till your driving off in your new vehicle with a smile!


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


The buying of a new vehicle with Richard Schwartz, Ellie , and Evan was a refreshing and excellant experience.They went out of thier way to suit all my car buying needs!


I worked with Richard from the Internet sales department. He was very nice when I was looking to buy a new car. We went on a couple test drives tell we found the right one, and he worked hard to get me the deal I wanted. I had a good experience working with him.


My husband and I went to your dealership where we met Victor M.my husband had his mind set already without my knowledge and Victor took care of the rest this has been great we also bought a 2016 Dodge Ram 1500 3 days later need I say more thanks Victor M


I worked with Victor Macias to find me a Patriot with specific options and it turned out there was none in California. He found me one in Oregon got it here for me with a great deal. I couldn't be happier and what a great guy to work with.


Bought a brand new, 2016 Dodge 5500 back in November and one of the agreements is they install a 5th wheel hook-up. It took them more than a month to tell me they could not find someone to do the work. Then the truck has broken down at least 4 times. I keep having to return it. Then I get a call telling me they're rescinding the offer for GAP insurance because they can't find anyone that covers the type of truck I bought. What kind of dealership is this? They don't know what they're doing. You can't trust them.


We have purchased three vehicles from Elk Grove Dodge. Every time had been a pleasant experience and Victor is a wonderful salesman. Never any pressure just trying to help is find what we want. I would definitely recommend this dealership.


I had a great experience working with Ismael and John in internet sales. I was very clear on what I was looking for and they asked clarifying questions when needed. Neither tried to sell me anything I didn't want or need. They were very helpful in getting me all the eligible rebates and reasonable financing. The Nick the manager worked quickly to finalize the deal and only offered reasonable add-ons with no pressure. Financing and signing was smooth and easy, again letting me know what options were available with no pressure. Overall I got an excellent deal on our new Explorer with way more options on the vehicle than I hoped for at a reasonable price with no haggling or pressure. Thank you to everyone at Colley for making this a great experience. The Carter family


Best truck buying experience ever, fleet/internet sales department far and away the best I have ever experienced. Would highly recommend this dealership to all.


My name is Amy, I am a customer, no one asked or pay me to defend JON SWHARTZ, He is a very good manager, I bought a car from him. He was honest and follow through everything as he said he would. He stayed up late to answer all his emails. When I had questions, I emailed him, he responded at 10 pm. Who does that? Where do you find such a great dedicated manager at an auto dealership these days? So I strongly advise whoever wrote that bad review to shut your big mouth! Maybe you need to check your own attitude! That's right, I just told you. That's my personal opinion. Now the only reason I give customer service and 1 star is because of that finance manager STAR. She has a horrible attitude. That department is what brings customer service down. Not sales, not service. Everything else is great. STAR has to realize she is just another worker, she is not an owner. She can be replaced in a heart beat, her attitude affects the overall customer satisfaction.


i was shopping a 2016 Civic for my kid than i summit my need to Norm Reeves Honda after i got a quote from Guy Gordon i went there within 20 mins got my deal done as a quote & my kid even got that first time 0.9% apr for College grad No haggle . just easy time at the dealership great job Guy Asso John at Finnace


Wanted to give a big shout out to Patrick Lucas. He was kind, considerate and came through with a very good price on our new Accord Touring sedan. This is our second purchase at Norm Reeves and when we bought our CRV a few years ago Guy Gordon did a great job. Remembering that positive experience, we contacted Norm Reeves again and Patrick continued the excellent service. He sincerely wanted to make sure that we were comfortable with the car and price. He made us feel like family and we appreciated this approach to an important purchase. He has a sense of humor as well. My wife and I are very happy with our new car and wanted to say thanks to Patrick and the Norm Reeves "team" for their excellent and professional service.


IVE RESEARCHED VEHICLES FOR ABOUT 2 MONTHS READING REVIEWS CUSTOMER SATISFACTION ON DIFFRENT MAKES AND MODELS. COSTS AND RESALE VALUES IN MULTIPLE VEHICLES. MY WIFE AND I TEST DROVE MULTIPLE VEHICLES DURING THIS PERIOD. WENT ON TO EDMUNDS.COM TRUECAR.COM AND COMPARED PRICES WE DECIDED ON A NEW HONDA ACCORD V 6 EX L. NEVER PURCHASED A HONDA IN MY LIFE ALWAYS A CHEVY TRUCK KIND OF GUY I WENT ON LINE LOOKING FOR A 2015 MODEL AND SHOT REQUESTS TO NUMEROUS DEALERS IN IE AND TO NORM REEVES HONDA OF WEST COVINA. WITHIN MINUTES RECEIVED A CALL FROM GUY GORDON, FLEET MANAGER FROM NORM REEVES HONDA AND ADVISED ME THAT THEY HAD 2015 ACCORD SIMILAR TO WHAT I WAS LOOKING FOR SAME COLOR AND INTERIOR. ABOUT 7 PM.MY JAW DROPPED WHEN HE TOLD ME THE PRICE OF THE VEHICLE. SORRY EDMUNDS AND TRUECAR HE BLEW U OUT OF THE WATER. ARRIVED THAT NIGHT AT 8 PM DEAL DONE AND CAME TO AN AGREEMENT WITHIN 45 MINUTES GUY GORDON MADE ME AN EXCEPTIONAL EXCEPTIONAL DEAL ON A VEHICLE A MODEL ABOVE WHAT I WAS LOOKING FOR. THANK YOU FOR A GORGEOUS VEHICLE AND A GREAT DEAL GUY GORDON,


I love this dealership. Its my third car through them. They work above and beyond. Vanessa is a great sales person. I felt she really understood what i needed and she did everything in her power to make it happen. It was my 2nd time workingwith her and it was a smooth and fun transition. Jim did everything to find the car that will fit my family of 6. I been to different dealerships and i never got the customer service that I've had gotten at Gills Auto Group. They are here for the people. Thanks once again!


The Gill sales experience was fun to try to make a better deal. Joe and Jim was very helpful. When we arrived at the Gill car/truck dealership we was greeted at the street curb by a nice lady that was very helpful finding our sale people. I thought we would be buying at another GMC dealership when we arrived, not so as it turned out. . P.S., I never give all 5 stars, if I did then there wouldn't be room for improvement. We all can improve. Thank you.


Over the years I'm sure I have at least 25 or more vehicles of every type and price range. Although, in the past I had some great experiences none exceeded Gill Auto Group of Madera. I happened to find a car I was interested in, on line, and contacted Gill Auto by email. I received a response to my inquiry within a few minutes. I was asked via email some questions, which I provided and was then put in contact with Jim Hamby who answered all of my questions and at no time exerted any pressure of any type. We made an appointment for the following afternoon but I became available the following morning and showed up at the dealership unannounced. I was greeted in the lot and taken inside the showroom and introduced to Jim. We looked at the car I had contacted them about and asked what else they might have in comparison. Jim showed my some similar cars of the same make and it helped me confirm the car I made the inquiry on was the car I wanted. I could go on but in a matter of minutes we had agreed on a price and during that time Jim had my trade in appraised. Their finance department got me approved for a loan and then I had to pleasure of meeting with Rick Gonzales one of their F & I professionals. Rick went over all of paperwork in terms that were understandable and within minutes not an hour or hours everything was completed and my car was waiting for me in the front of the dealership after being detailed. Everyone I came in contact with through emails, phone and in person could not do enough to make this the best experience I have had purchasing an auto. I will go back to Gill Auto Group when the time comes to make another purchase and without reservation I will highly recommend Gill Auto Group to my family, friends and associates and specifically have them ask for Jim Hamby, who's the best salesperson and gentleman I have met.


I would not even consider buying a vehicle from any other dealership than Gill. Their customer service is by far the absolute best in the valley. Their friendly staff make your car buying experience stress free. I cannot tell you how much I appreciate the way they all work together to make sure all your needs are met.


Unlike other auto salesman and dealerships, Jim didnt make me feel like he was selling me a car, I felt like he was helping me choose something for a big part of my life and he knew that. Buying my first car from a dealership I felt no pressure to pick one that "the salesman" wanted me to and, if I asked him a question that he didnt know the answer to, he ran in and looked it up. Everything about that day was smooth and comfortable, and I will definitely be coming back to Gill Automotive for my next car in the future!


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


I had waited 13 years to get a new car. William Ng and Infiniti of Elk Grove worked hard with me over three days to make a deal that worked for me -- and with respect, courtesy and professionalism.


We were looking for a vehicle to use with Uber/Lyft type ride sharing services for business and they had what we were looking for. Our sales rep was awesome and made for a very pleasant buying experience. Thank you so much Harbor Hyundai!


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


I cannot begin to tell you what a great experience it was to buy from Frank at Tustin Hyundai. This guy really went out of his way to get me the car I wanted. Thanks again Frank!


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


I just purchased my first car here and the service is great. The employees are friendly and very helpful. I would totally recommend it to others!


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


We purchased a car from Jim Hamby, and everyone from the owner of the dealership to the financer was extremely helpful and attentive to our needs.


Elk Grove Infiniti was by far my best car buying experience to date. I had been shopping for a Q50 for basically a month. I had contacted 3 competitors and received reasonable responses, although they could not hit a price mark, there efforts seemed basic with minimal effort. I walked into Elk Grove Infinity extremely pressed for time and passing through on the way back to my office. I knew what I wanted and wrote it down and asked for a price work up to be emailed to me. I handed Will Ng the piece of paper and was back on the highway in 20 minutes. I received the price in my email by 5:44 pm. The deal was exactly what I had been searching for at other dealerships, but the price had hit my mark that I had written down. I drove to Elk Grove the next day and bought the car. I have to say I got a sense of real commitment from the staff of Elk Grove Infinity. Will Ng, Zachary Hall went well beyond my expectations during the car purchase experience. All my questions were answered and everyone took the time to sit down and go over the car in detail, and the same with Finance Department. I have no reservations whatsoever recommending Elk Grove Infinity to anyone looking for a car, as a matter of fact I stopped by a friend’s house on my way home and shard my experience. I told him hands down he will not only receive a great price, but the personal attention is far more than will receive anywhere else. Great job guys and thank you for the experience. I look forward to working with you when I’m ready for my next car purchase. Craig G Modesto CA


I can't believe that Frank was so attentive and made my life so easy in buying my first new car in 13 yrs. I drove a 2003 Toyota Camry and loved it had 265,000 miles and Frank walked me through everything with care and accuracy. He was so organized and personable. The man has my blessings and praise.


After much research I finally decided on the the right car for me, Infiniti QX70--my first new car purchase ever (I am over 50). I started shopping for a dealership -- the dealer nearest to me had a very nice internet manager but another sales person took over after I test drove the car and he was very intimidating. The dealership in Marin was trying to sell me another car before I even got off the phone (sigh). I started emailing, Will Ng, a super helpful internet manager at the Elk Grove dealership. He even sent me a written quote for the car I had picked out on line. So when I got to the dealership we had already agreed on a price, Kyle, the finance manager, found me a very low interest rate (1.9%) and I had a great experience. I got a fair price for my car too (according to Edmonds). Will even came to my house a week after the purchase to help with the technical stuff I couldn't figure out myself (getting the garage door opener to sync with HomeLink and getting the music on my iPhone to play on the car stereo). Both these issue were caused by my equipment not the QX70-but Will fixed them anyway-my garage door has a roving code so Will had to reset my garage door transmitter on the box of the garage door opener. My iPhone needed me to install the latest version of the software. After I did, I had no trouble playing music from my iPhone playlists. The QX70 is a super luxury car and this dealership treated my like a super luxury customer. Thanks Will!


This is our second car from Tustin Hyundai, and both times our salesman Frank has been more then helpful and awesome. He knows the answer to every question we throw at him and gives us the best customer service we've ever had in the car buying experience. He's the only one we will buy/ lease a car from, from now on! Thank you Frank!


We just bought several cars from Frank and couldn't be happier! Every time he exceeds our expectations with how easy he makes the experience. Frank always gives us what we ask for, we never feel like he is up selling us or pressuring us to get something more then our budget can afford. We look forward to our next purchase!


This is our 4th purchase from Frank. He always goes above and beyond in every transaction .He has our business for our lifetime. We love this guy!


When I met Frank Jourbran to finalize the transaction of purchasing my 2016 Hyundai Sonata I couldn't believe how personable, educated and friendly Mr Jourbran was. Frank took much time in showing me all the features of my new car. Frank was very organized and always with a smile and always kept me informed of where and when the car I wanted would be at the dealership. I feel that this person is an exceptional employee and will be a great asset for the Hyundai Family, corporate or in a dealership. I am a licensed State Farm Agent and wish for all my employees to have the energy and thoughtfulness towards my clients as Frank does his. Well done ........ Now I see why Hyundai is moving so quickly towards the top of the market with Honda and Toyota. Not just the product but the people that are part of Hyundai.


If you find yourself reading this, then you've narrowed your options to a few dealerships. Just save yourself some time and buy from here. Ask for Shawn Brown and Frank Joubran. These two guys will go out of there way to make the deal happen WITHOUT the pressure to buy. They answered all questions promptly via email/text (my request) and then some. When they found the Genesis I wanted, they had paperwork and car ready for me to sign and go!


We have bought three cars over the years from Harbor Hyundai. Each time they have been very friendly and very professional. We just bought a Genesis from Leonard Fischer who was quite knowledgeable and took his time explaining all of the features on our new car. Prices are very competitive also.


I wanted the Tucson Hydrogen powered SUV, having had a natural gas and plug in hybrid so far. You have to apply to Hyundai and the nice people at corporate running this hydrogen program directed me to Frank Joubran. Having had multiple experiences at all the high end dealerships in OC, dealing with Frank was at the top of the list of good luxury dealership experiences. Always professional, polite and courteous. And a nice guy, too. I couldn't have asked for a more compliant sales experience. Frank promised less than an hour to document the deal and he was true to his word. In/out of dealership driving an environmentally friendly SUV. I'm anxious to experience the hydrogen powered Tucson. Just left Frank a few hours ago. The experience with the dealership was good, the car was prepped well, Frank was great to deal with- and he's a hockey fan. Doesn't get much better! Thanks Frank and OC Tustin Hyundai.


My family has leased and owned Hyundais for over 10 years and we have never had a bad visit to Tustin Hyundai. Frank is a perfect example of what customer service should look like. We have high expectations when it comes to that because of the companies that we were for. He is always patient and attentive but never pushy. We always recommend him to our family and friends and will continue to do so.


Bought a vehicle that had less than 5,000 miles on it and the engine block cracked on my way home. I have been without a car for almost three weeks. No help from Harbor Hyundai.


This is the second lease we have done with OC Hyundai and both times we have had a great experience! Frank found the model and color that we were looking for -- which wasn't easy because I wanted a Limited (Btw - always give them a few choices on color and you won't be disappointed). The experience was very upfront, non old school sales, and pleasant. Frank is always very helpful and professional! We will definitely go back when this lease is up :o). Thanks again!


I was working with Leonard Fischer. He's great to work with. We have negotiated all the details on the phone. His pricing is up front - tax was also included in his calculation. No BS. No Nonsense. From the time I walked in to the dealership to the time that I drove out with the new car all took less than an hour. Everything was prepared - finance paperwork and all the documents.


Very pleased with sales person Leonard & finance person who help out closing the deal very happy and will return in the future with a new purchase when ready for next vehicle


I purchased a new Hyundai Sonata from Harbor Hyundai. As a previous owner of a car dealership I am always slightly skeptical when dealing with a new car dealership. My transaction was super smooth. The internet manager Leonard was a real pleasure to work with and was extremely courteous and professional. Additionally the finance girl Jodi was super professional and quick. I look forward to recommending Harbor Hyundai in the future


I was brought to this dealership by the suggestion of my boyfriend. He told me about how great their warranty was so I decided to take a look. I'm very indecisive but I bought a new Hyundai Sonata in a day! Ruben help me so much by emailing me different links of Sonata's that were in my price range and came with awesome packages. He didn't make me feel pressured. And he took his time with me and kept in communication with me whenever I needed him! Ruben is such a cool guy, and I'm so happy with the car that I chose! I'm still in shock that I purchased this car in my price range!!!! I would definitely tell everyone to go see Ruben Ruiz and Hyundai as a whole!!! Thank you Ruben!!!!


As with all dealerships ... heads up, be alert, ask questions, do your homework. Lots going on. Everyone was nice. First new car, Thank You. ~ Betsy


I found Harbor Hyundai when I was searching cars.com for a Hyundai. Leonard Fischer contacted me by text and the next day I was driving my beautiful, shiny white 2016 Hyundai! Mr. Fischer was personable, intuitive (he quickly got to know my husband and I), knowledgeable and very supportive of my choices. This was the easiest experience I have ever had with a car dealership. Mr. Fischer was outstanding in every way! Thank you so much!


This is the second Hyundai that I purchased. I liked it so much in fact, that I purchased one very much like it. I needed the newer model with back-up camera and blind spot monitors, so I had to get a newer model. I like this new car and I've been told that it has been upgraded from the bottom up. It is very classy looking and easy to drive. Everyone was great!


I gave the dealership 5 stars for their working with my budget, and their honesty. The salesman I worked with was Johnny Marifian. He was friendly and personable, but did not waste my time with endless "sales chatter" which I really appreciate! I wish all salesman were like this! I highly reccomend Hyundai Harbor dealer in Long Beach which has been around for years, and I especially reccomend working with Johnny.. I am so happy with my car, no buyers remorse!


We are fully satisfied with the customer service of Leonard fisher and Rube ruiz. We are willing to recommend the dealership to friend and relatives.


Leonard was very patient with my many questions and concerns. He answered each one with not only factual information but was very personable. His service to customers is apparently a priority.


Staffs are efficient in their processes and mindful of customers' time yet making sure that they give a complete information to their customers. Ruben gave me a good deal over the email, and found it to be satisfying. Leonard, explained to me all details and welcoming to explain to me options I asked.


This dealership isn't the biggest or the nicest looking but what they lack in appearance they make up for in customer service. We mostly worked with Doug with who was very patient and understanding that we wanted to get the best deal possible. He tried to work with us to find discounts and ways for us to save money instead of fight with us and make it seem like he just wanted to move cars as fast as possible. We called on multiple occasions over several days and each time Doug wasn't pushy or rude at all which was a much different experience than we had at all the other dealers we checked out. Doug was one of the main reasons we decided to purchase a car here and we are glad we did.


My sales associate was Mike Casalegno. He was honest and made the typically frustrating car buying experience easy and uncomplicated. Mike has the car I wanted and his lease terms were exactly as I asked for. He even delivered the car 30 miles from the dealership on a holiday!


well I did my looking around so I had some Idea of how much I wanted to spend and they came up with the same numbers I did


If you like to buy a new car (internet), please contact Leonard Fischer or Mike Casalegno. They are very helpful with an excellent customer service


Why can't all sales managers be like Leonard? Great communication and service. He was quick to respond to my request and provided answers to all of my questions in a timely fashion. He went to great lengths to ensure that I understood the processes and was committed to my needs throughout our conversations. I have already recommended him to a colleague and if anyone asks me for a recommendation for a Hyundai, Leonard and Harbor Hyundai will be named. I appreciate the manner in which the business transaction was conducted and I hope that I'll have another opportunity to work with Leonard and Harbor Hyundai in the future.


I found the customer service excellent, professional, and very knowledgeable. I enjoyed the atmosphere, non-threating, I told them exactly what I was looking for and what I would be willing to pay for that vehicle. They found and accommodated my family’s needs. I would recommend them to anyone who wanted a fair honest deal.


Leonard fisher was really proffesional , I feel relax and satisfied with car I had the best deal on the sonata 2016 the way they explain the information on the car was clear and simple thanks to everyone for the service.


I got my second Hyundai Elantra from Harbor Hyundai 7 months ago. My daughter was in a BAD accident, which totaled the car with only a scrape on her knee! Hyundai Elantra saved her life! When it was deemed a total loss and had to get another car, I couldn't think of going anywhere else than Harbor Hyundai. I contacted Leonard, in the internet sales dept. and got a new 2017 Elantra from Ruben at a great price!


The staff was really friendly and helpful. I was really interested in a Hyundai Genesis coupe that they had and Leonard was the one that gave me the call to come in for a meeting to check out the car in person. I was greeted as soon as i walked in by Ruben and he was able to help me get the car I've been wanting for quite a while!


Everyone I dealt with was friendly and professional. Although Leonard wasn't there when I picked up the car his associate Mike spent a lot of time sure I saw the features of the car he also took the time to drive our own car back to her house since I recently had surgery and can't drive a car. I have no buyers remarks and would not hesitate to buy my next car from Harbor Hyundai.


We called a day ahead and spoke with Javed Rasheed. He was very nice and even stayed late to help us work out all the details and trade in. We arrived the next morning and was met by Alex Fuller who helped us make the deal. Alex was very professional and made the process quick and painless. My wife had let Javed know that she wanted the Tuscon, the color and the features she was looking for. The next morning it was there waiting for us to test drive and take home. Alex was really friendly and made sure my wife and I understood how all the fancy components inside worked before we left. Couldn't have asked for a better car buying experience. Javed even helped to entertain our 5 year old by letting him have a toy truck to play with and take home. Great day and place. Thanks Javed and Alex !


Kevin Cisneros helped us through every step of the way and made the process very easy for us. Absolutely the best service I have ever recieved at a dealership hands down. The manager, Javed Rasheed, was very kind and worked with us to make sure we had a great price!


The guys are very helpful and understanding. The sales manager Saeed took his time in helping us understand the cars pricing. He was also very patient with there new sales rep Jose who was helping us.


This was a great experience. I got the car I wanted at a price that Jim was able to help me achieve. The finance manager also worked miracles to get a great deal for me on this vehicle. Thanks for all the help.


I normally do not like buying cars nor do I feel comfortable. The employees at Norm Reeves Hyundai in Cerritos made me feel at ease, and the process was incredibly easy. They are all very friendly and helpful. I definitely recommend this dealership to anybody who is buying a new car. I recommend it so highly that I drove over an hour to lease my car from here.


We just bought another car from Norm Reeves Hyundai, and it was as always, a great experience. We worked with Alex Fuller and David Rosas and they were fantastic. We highly recommend this dealership. Keep up the great work guys.


I just had one of the best experiences buying a new car at Norm Reeves Hyundai. General Sales Manager Javad Rasheed was great to work with as was my efficient sales person, Alex Fuller. I recommend this dealership highly.


Purchased two vehicles within a four month period of time in 2015 and would purchase again from this dealership. Sales Manager: Javed Rasheed - Believes that "cars can be replaced, but good customers cannot"; which is an excellent attitude to have :-) Helped get us a GREAT deal on our second 2016 Value Edition Elantra! :-)


My wife and I are expecting our first child and we needed a new car. The General Manager, Mike Gilligan, could not have been nicer and inviting. Our salesman, Frank Martins, was not only professional, but he made the process extremely easy, and we got a great deal on our new Elantra GT. We got everything we wanted (style, package, color, etc...,). We will DEFINITELY be back again. They found a life time customer in the Contreras Family. Cheers! Roy Contreras


We searched and delt with multiple Hyundai dealers all around SoCal looking for a Tuscon Limited with ultimate package. Norm Reeves not only had the best price, but we negotied and settled on a price over the Internet and set up everything via phone. This was important as we lived 70 miles from the dealer and didn't want to drive all the way in just to be disappointed. After making the deal, the next morning we drove to the dealer ship, test drove the vehicle and then completed all the paper work. Frank Martin, or sales rep, had everything ready and we got through the entire process stress free and in a very timely manner. Everyone at the dealership was great and very professional. This was the best car buying experience we have had and we have bought a lot of cars over the years and delt with a lot of pressure sales dealerships... We would strongly recommend Norm Reeves Hyundai if your looking for a great deal and low stress no pressure sales experience.


Art Lee was amazing to work with. He made the entire process seamless. I also want to send a big Shout out for Jason Pratt, He went out of his way to clearly explain and re-explain the complicated Genesis connectivity system. And, he even came to my home and programed my gate and garage door remotes into the rearview mirror. I look forward to coming in for more training, he's a real find!


I hate going to buy new cars. The process has always been so stressful for me. My Hyundai Inland Empire's experience was so much easier! I looked at my husband and said, "That's it?!" No secrets, no surprises at the end. It was exactly what a car buying experience should be. Jason, and everyone else who helped us made the process so smooth. Hyundai really surprised me with the vehicle, service and price.


I had purchased a 15 Santa Fe Ultimate package last year from Art Lee. What a wonderful awesome experience it was, He changed my whole view on the buying experience and knew that one day I would be back to buy another vehicle. Well here we are a year later and decided to purchase a awesome Veloster turbo in elite white! It all started with an awesome sales guy Chris Gomez who was genuine about the product he was selling. He did mention he was new but made me feel like I had known him for sometime. Great follow up as well could have asked for a better salesman. And of course Mr Art Lee that changed our view on car sales that we decided to come back and make another purchase! Kudos to these two awesome guys that got me into my Veloster Turbo!


After a life-time of shying away from car dealers, I was amazed to be able to purchase a car online through Gill Auto Group in Madera, CA. Jim Hamby was very easy to work with, very professional, very knowledgable, and very gracious in making this purchase a very pleasant experience. The accounting department (Rosalind Freyre) was amazing—very professional, very fast, very easy to understand, very friendly, and so different from most who work in accounting departments. Overall, my experience with Gill Auto Group was a very good one, and I would have no hesitation in returning to purchase another vehicle from them, or bragging about finding them to family, friends and colleagues. Thanks guys! :-)


I was looking for a pre-owned Hyundai Genesis at a fair price, and I was in touch with a number of dealerships and brokers via online websites such as Cars.com and Car Gurus. I finally found 3 cars that matched my price requirements. However, Frank Yu at Hardin Hyundai was the positive difference for me. His communication with me was both immediate and informative. I had to drive almost 2 hours from Ventura to Hardin Hyundai in Anaheim, and it was well worth it. The dealership is huge and comfortable (free popcorn folks), and Frank came in on his day off just to transact the deal. Negotiations were fair and honest, and I left with a beautiful car at a fair price. My wife and I were treated with respect and courtesy. all our questions were answered only after listening to ALL of our concerns. Great experience. Ask for Frank Yu. He truly cares about his customers' satisfaction.


Frank Yu was able to provide me with exactly what I wished for, a 2016 Hyundai Sonata! He gave me the best price available, and trust me I did my shopping! Exceptional service and great hospitality.


My previous lease was about to expire and I was looking for a new lease option. Before coming to Hardin, I had visited a couple of other dealerships where I had encountered sales reps who were not able to answer my questions and could only quote me the pricing on the vehicle manufacturer's site. I came to Hardin Hyundai because my friend recommended it, even though it is quite a distance from where I live. I was not disappointed. In the beginning, Sal helped me explore my choices and tried to help match the pricing I was looking for. He was very friendly and knowledgeable. Later on, Frank helped me get the pricing I wanted approved. I was able to get an upgrade from my previous lease, as well as save some money. Other than the car, what impressed me most about Hardin was the professionalism and friendliness of the staff. This is the type of service you would want to get when you choose a dealership. Highly recommended!


Thank you Glen for all the help getting our loan and showing us all the new features of our new 2017 Hyundai Santa Fe it was a pleasure working with you!! Johnny & Sandy Price


I was shopping around for an SUV and by far Hyundai and glen gave me the best service than any other dealership. I went In to look at the Santa Fe and came out driving a 2017 Santa Fe!! Glen did everything he could and gave me a really good deal thank you glen!


Ricky, franklin and Mr Munir are excellent sales person. Very accomodating. Helped me to get the car I wanted. They explained everything and find ways to get a good deal! I will definitely purchase another vehicle with them in the future. Thanks again Ricky, Franklin and Mr. Munir. Awesome guys!


My experience with this dealership was great. My salesperson, Nick and the General Manager, Justin went out of their way to get me the deal I wanted. They made me feel very comfortable and like I mattered not just another sale for them. I would not hesitate to recommend this dealership to anyone looking to purchase a vehicle. If I ever want to upgrade I will be going to them.


The Gill sales experience was fun to try to make a better deal. Joe and Jim was very helpful. When we arrived at the Gill car/truck dealership we was greeted at the street curb by a nice lady that was very helpful finding our sale people. I thought we would be buying at another GMC dealership when we arrived, not so as it turned out. . P.S., I never give all 5 stars, if I did then there wouldn't be room for improvement. We all can improve. Thank you.


Over the years I'm sure I have at least 25 or more vehicles of every type and price range. Although, in the past I had some great experiences none exceeded Gill Auto Group of Madera. I happened to find a car I was interested in, on line, and contacted Gill Auto by email. I received a response to my inquiry within a few minutes. I was asked via email some questions, which I provided and was then put in contact with Jim Hamby who answered all of my questions and at no time exerted any pressure of any type. We made an appointment for the following afternoon but I became available the following morning and showed up at the dealership unannounced. I was greeted in the lot and taken inside the showroom and introduced to Jim. We looked at the car I had contacted them about and asked what else they might have in comparison. Jim showed my some similar cars of the same make and it helped me confirm the car I made the inquiry on was the car I wanted. I could go on but in a matter of minutes we had agreed on a price and during that time Jim had my trade in appraised. Their finance department got me approved for a loan and then I had to pleasure of meeting with Rick Gonzales one of their F & I professionals. Rick went over all of paperwork in terms that were understandable and within minutes not an hour or hours everything was completed and my car was waiting for me in the front of the dealership after being detailed. Everyone I came in contact with through emails, phone and in person could not do enough to make this the best experience I have had purchasing an auto. I will go back to Gill Auto Group when the time comes to make another purchase and without reservation I will highly recommend Gill Auto Group to my family, friends and associates and specifically have them ask for Jim Hamby, who's the best salesperson and gentleman I have met.


I would not even consider buying a vehicle from any other dealership than Gill. Their customer service is by far the absolute best in the valley. Their friendly staff make your car buying experience stress free. I cannot tell you how much I appreciate the way they all work together to make sure all your needs are met.


I love this dealership. Its my third car through them. They work above and beyond. Vanessa is a great sales person. I felt she really understood what i needed and she did everything in her power to make it happen. It was my 2nd time workingwith her and it was a smooth and fun transition. Jim did everything to find the car that will fit my family of 6. I been to different dealerships and i never got the customer service that I've had gotten at Gills Auto Group. They are here for the people. Thanks once again!


Very friendly, outgoing dealership and internet sales man. They look out for what you deserve best, from start to finish. Never pushy, very informative, and patient with clients. They keep you happy till your driving off in your new vehicle with a smile!


Unlike other auto salesman and dealerships, Jim didnt make me feel like he was selling me a car, I felt like he was helping me choose something for a big part of my life and he knew that. Buying my first car from a dealership I felt no pressure to pick one that "the salesman" wanted me to and, if I asked him a question that he didnt know the answer to, he ran in and looked it up. Everything about that day was smooth and comfortable, and I will definitely be coming back to Gill Automotive for my next car in the future!


As a first time buyer, I received excellent service while working with Jim. He was very helpful and made the whole experience excellent. Love my new car thanks!


I had the best experience! They worked with me, were honest and didn't waste my time. This wasn't my first time car shopping and I've been to a dozen dealerships, I'd recommend Gill.


Best car buying experience I've ever been a part of. No pressuring, settled on the price I wanted to pay quick and easy, and I was just an all around awesome experience. I will be returning there to get all my maintenance done, even though it's 40 miles away, and I'll be making my next purchase from here. Awesome, awesome place to purchase a vehicle!


This is one of the best driving trucks i have ever driven. The staff was extremely nice and made sure that I got the deal that I wanted. With out a doubt this is the best deal I have ever made when buying a truck. "Thanks Gill Auto group and Thanks Jim"


I would like to let you know that they are really here to do whatever is best for customers..Glad I chose Gil.Thanks everyone .


Thank you Jim Hamby for a great truck buying experience! Looking for trucks has not been a fun experience over the last few months. Thank you to Gill and Jim for your patience and making this purchase awesome! Love my new truck!


I have been a returning customer for over 13 year. Mr Gill and his dealership have never let me down, from the greeting you receive before you even walk into the door to driving off completely satisfied in your new vehicle. Our salesman was wonderful to work with. Thank you again Amer Jim and Rick for your amazing customer service.


I put a deposit on a car, financing was arranged and just needed to book a flight after work that day to fly out a couple days later.(I live almost 400 mi. Away.) before I could even get that done they sent me a text NOT A PHONE CALL. Saying that they had just sold the car. I guess they just want the sale NOW!!!


Gill Auto Group is definitely the dealership to go to! They worked with us, helped us get the right deal within our budget. As a first time buyer, they most definitely made me feel welcomed and appreciated. I recommend this dealership to everyone!


We are are very pleased with our experience Jim is the nicest person. I wish we came here years ago. Thank you so much we love our Durango Experience was excellent


I searched the East Bay and Central Valley to find the best price on a new Jeep. Across the board, this dealership had the best selection of prices and vehicle. Jim Hamby provided excellent information and service.


Thank you Jim and David for your great customer service and working with us. Our little one enjoyed the play area while we she was waiting.


Our recent car buying experience at Gill Auto Group was by far the most relaxing experience we have had buying a car. From start to finish there were no surprises, as is the case with many other dealerships. The man responsible for this relaxed experience was Jim Hamby. Jim is a true auto professional and serves his customers well. In you are in the market for a new or pre-owned vehicle call Jim Hamby. I guarantee you will not be sorry.


I drove from an hour away to look at a new Rubicon Unlimited because I was having a hard time finding the color combination I wanted. Apparently white with black leather is uncommon, or sells very quickly, and is hard to come by. Jonathan greeted me and was very friendly and personable. I worked with Jim who was very helpful with working out a lease agreement that suited my needs. They were also fair with my trade in. They were not pushy with me. I told them what I wanted and after minimal back-and-forth, they made it work. Overall, I am very happy with my experience here. I usually buy used vehicles, but the residual values on these Wranglers is high and buying lightly used wasn't going to save enough to justify it. Leasing this vehicle was a good option for me too, as I don't want to be locked in a long term loan and I am always changing my mind about my vehicles. I decided to do a 3 year lease and am very happy with the decision. I would recommend you give this dealership a shot if you're in the area. Jonathan was very down-to-earth and listened to me, and made the buying experience a pleasant one.


I went in to test drive this truck and Jim was able to work with me on my trade in as well as the price on this truck. He was a great help. Thanks.


We went in on a very busy Saturday. We still received excellent service. No pressure, honest, great selection. Jim in sales and Rick in finance really took care of us. They made it stress free and easy. Thanks guys!


The service was excellent & dealership was very organized. We will definitely be back for our next vehicle. Jim was a fantastic salesman & very knowledgable. It was a pleasure


Jim gave us an honest -no pressure experience buying our Grand Cherokee. Everyone was friendly and spent the time with the process. My husband and I felt that everyone we came in contact with us was giving us the best service they could. We would be happy to recommend this dealer to anyone.


JIM HELPED ME AND MY WIFE PURCHASE A BRAND NEW DODGE DART. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD ECOMMEND ANYBODY TO COME SEE HIM AND GET A NEW CAR,


The buying of a new vehicle with Richard Schwartz, Ellie , and Evan was a refreshing and excellant experience.They went out of thier way to suit all my car buying needs!


I worked with Richard from the Internet sales department. He was very nice when I was looking to buy a new car. We went on a couple test drives tell we found the right one, and he worked hard to get me the deal I wanted. I had a good experience working with him.


My husband and I went to your dealership where we met Victor M.my husband had his mind set already without my knowledge and Victor took care of the rest this has been great we also bought a 2016 Dodge Ram 1500 3 days later need I say more thanks Victor M


I worked with Victor Macias to find me a Patriot with specific options and it turned out there was none in California. He found me one in Oregon got it here for me with a great deal. I couldn't be happier and what a great guy to work with.


Bought a brand new, 2016 Dodge 5500 back in November and one of the agreements is they install a 5th wheel hook-up. It took them more than a month to tell me they could not find someone to do the work. Then the truck has broken down at least 4 times. I keep having to return it. Then I get a call telling me they're rescinding the offer for GAP insurance because they can't find anyone that covers the type of truck I bought. What kind of dealership is this? They don't know what they're doing. You can't trust them.


We have purchased three vehicles from Elk Grove Dodge. Every time had been a pleasant experience and Victor is a wonderful salesman. Never any pressure just trying to help is find what we want. I would definitely recommend this dealership.


Brittney was a pleasure to work with. She made the whole car buying process an experience. She was patient, and answered all my questions. Go see Brittney in internet sales for a quick, simple experience!


Very friendly and went out of their way to make us comfortable with our purchase. There was a bit of confusion around purchase price and what we thought was agreed to but it was not substantial enough not to go through with the purchase.


Buying a car at Lexus of Sacramento was so easy! Everyone was so nice and helpful and they explained everything in full. From dealing with Michael Kennedy (Internet/Fleet Manager), to Mike Zinda for Financial, to Mark Castoreno (Technology)...each was a smooth transition, and everyone made us feel comfortable and never pressured. I had questions after I got home and they were quickly answered. Then I brought the car in to have my extras installed. Christina Carson was just great! And today I called to ask another question, and I talked to Kent Owens. No one ever made me feel like I was asking a dumb question. Customer service at this dealership is outstanding!


My shopping started in the middle of the night, on line and by text. I about died when Sam answered me right back. I assumed my message would be seen and answered the following day. I was only in the looking stage and not sure at that time what brand of car I would get. What I liked is Sam never pressured me about coming in, always responded to my texts within minutes. At the dealership we were greeted promptly. We were invited to the lounge area for complimentary drinks while they got Sam for us. I knew exactly the car I wanted, the RC 350 F sport. Sam made it so easy to negotiate the trade in and price of the car. We also worked with LeAnn who is so nice and helpful. She made sure we were comfortable and kept checking back to see if we needed anything. She went over all the bells and whistles in the car. Had fun with the stereo and rocked out a bit. I would and have recommended Keyes Lexus. I will go back for sure, well, in a few years.


I'm very sastisfied with John Hine Mazda in San Diego. They helped me very easy how to chosse the car, price, financial and servics very fast. I will be talked to my friends and my family about this dealership and advice them when they need the cars always come to John Hine dealership , number ONE in San Diego.


Shaw from Keyes Lexus in Van Nuys is Top notch! From the moment I inquired online about a vehicle, through the negotiation, to the paperwork and final delivery he made my experience exceptional! Shaw answered all of my questions and addressed all of my needs with the utmost respect and professionalism. He was honest throughout the entire process and delivered on everything he stated. Shaw is a true asset to Keyes Lexus Van Nuys and in my opinion represents what a car buying experince should be! Keyes lexus van nuys is an excellent dealership and all of the staff there greeted me with a warm smile and were all very helpful and attentive. Dont hesitate to go to keyes lexus and make sure you ask for SHAW!


Mike and Andre were very helpful and knowledgeable. Love new cx5 and I'll definitely be back for my next one!! I would recommend these guys to any potential buyer.


I was initially a little nervous buying a used car from this dealership as it was a business unknown to me. Karim was kind, friendly and had excellent manners. I was buying a gently used Mini-Cooper and felt the treatment was the same as if I was purchasing a new Mercedes. The process was smooth and efficient. I would recommend this dealership to anyone.


On behalf of my family, we would like to extend our great appreciation to Carl Johnson, Michael Watkins, Steven Camacho for helping us out to become a proud owner of a Mazda 3 SGT. We used USAA car buying program and it was a struggle to deal with different dealerships through internet. Your team is way far more professional and caring to customers compared to other dealership I dealt with, Mazda Riverside which was a total nightmare. I bought my first Mazda on 1994 with Max Santiago and was happy to know that John Hine Mazda still has the same ethics and utmost care to customers. Thanks again and will be happy to share my experience to friends, family, and to my fellow military members.


As usual, this team hit it out of the park. Smooth, easy and hassle-free. Wish more companies could benchmark the process showcased by this group of professionals. Thank you for all your help.


Michael Watkins is outstanding with customer service, attention to detail and making the process seamless and efficient. I would highly recommend Michael and John Hine Mazda.


I started my car shopping online with the John Hine dealership. I quickly found a car that matched everything I was looking for so I sent an email to set up a test drive. I immediately got a response from Michael Watkins, a salesman, asking me what exactly I was looking to purchase and what my situations was. I scheduled an appointment with Michael for the following weekend. Michael was very clear as to what my options were with my budget. He explained everything and did not at all try to scam me or talk me into something that I was not comfortable with. He understood my financial situation and really listened to my concerns. He worked hard to get me a great deal on an awesome car. I bought a 2016 Mazda3 and I couldn't be happier with my decision. He even took the time to go over, all of the different settings and the Bluetooth system in my car . I would definitely recommend this dealership to others who are looking to purchase or lease a new car, and I would recommend working with Micheal Watkins.


After extensively researching the new GLC300 and visiting multiple Mercedes Benz dealerships throughout SoCal, we settled on MB Laguna Niguel given the amazing service Carson Helton & Russ Ellis extended to us. Both went above and beyond our expectations and I would recommend either without any reservation. Thanks to both, and MBLN!!


My husband and I worked with Robert at HB Mazda when trading in our Mazda 3 for the CX5. Hands down, best experience we have had at a dealership! Robert is knowledgeable, patient and attentive! He ensured we had all of the information needed to select the car model best suited for our growing family and worked to get us a fantastic deal. We test drove, installed car seats, popped popcorn, chased our toddler around the lot, crunched numbers…you name it, we did it! Not to mention, he helped entertain our 2 year old throughout the entire process! The great customer service did not end at completion of the transaction. He paired our phone to blue tooth and made sure we understood how to easily operate the countless car features. We couldn’t be happier with our new car and highly recommend Robert and the HB Mazda team!


Eric Magana, Was such a great help during this process. He made the process quick and painless. He understood exactly what I needed and wanted in terms of the car and budget. He took the time to ask me about my credit and current situation; and gave me very good options to choose from. He is very patient, he took the time to know me and my needs, and worked with that to make it happen. I will gladly recommend Mazda Huntington Beach and of course Eric to my friends and family.


Mercedes Benz of Foothill Ranch honored their promise to make me a very good deal on a previously owned vehicle. Their used vehicles are very very clean and look just like new.


First good experience at a car dealership. The salesmen (Russ Ellis and Gene Russel) were extremely professional, not trying to oversell or upsell anything, and very knowledgeable and thorough with explaining all the answers to my questions. When I decided I wanted to purchase the car, the process was really efficient and fast. Definitely recommend coming here if you're interested in their cars.


I leased a Smart Car from this dealer three years ago. I have always felt creepy dealing with buying a car. I just absolutely hated so much as stepping foot on the grounds of a car dealer. No so at Mercedez-Benz of Laguna Niguel. My experience then was the most pleasant, comfortable car transaction I have ever had. I was greeted like a visiting friend and treated politely. This may not sound like much, but let me tell you, I have been treated so badly by other dealers, I will never EVER buy another Toyota in my life. My lease was processed quicker than any other experience I have ever had. The person who handled my lease, Russ Ellis, stayed in touch with me throughout my lease. If I had a question, I got an answer. If I needed something, I was helped right away. I was so happy with my lease that I waited until a week before my lease was up to show my nose at the dealer again. I was expecting to have to jump through a bunch of hoops to get the car returned and get a new lease. Russ took me out on a test drive in a new Smart and I felt like I was driving a completely different car. He talked with me about different options, and as it turned out, it was going to cost me just a little more per month to buy a new Smart car than lease one. They offered me a loan I never expected to be able to get, and treated me as a valued customer even though I drive a very inexpensive car compared to their other vehicles. They have a monitor in their showroom with "VIPs" (customers) who are there that day, they open the door for you when you approach the showroom, and offer you water or coffee. They greet you warmly and treat you like a real live human being and not someone to exploit. I doubt I will ever buy or lease a care from anyone else. Thanks Russ, for all of your help with my new baby. By the way, I have name my new Smart Prime, "Optimus" (as in Optimus Prime... get it? *laugh*).


I am very glad that I visited MB of Foothill Ranch, and I am even more glad that I was helped by Karim Elshaabini. I will recommend more people to the dealer and to Karim.


Karim is very nice. He help me to get the car with the features I want. I will recommend him to my friends who are interested in MB.


I wish I could rate this dealership higher than 5 stars. This, by far, was my best car shopping experience. I have bought and leased many different cars over the years. All those times had one thing in common...I hated them all. The haggling, the attempts to sell me options I didn't need, the exhausting hours of being shuffled from one person to the next as if they managed to wear you out you would agree to anything, BUT Not Here...this was awesome. From the minute I entered till I left with a car in my name (less than an hour), I was struck with everyone's friendliness, straightforwardness, desire to serve and ability to get me just what I needed. When they gave me their first price (I had done my homework) I took it without wasting a minute in negotiating because it was more than fair, actually the majority of time was spent driving the car and learning things I didn't know. I was helped by Russ Ellis and Erwin Artacho, two of the best sales persons/managers I have ever dealt with. We were even greeted warmly by the general manager Pat Bolter. They even sent a driver on New Year's Day all the way up to LA where I live to bring me down when it was time to pick up my car!!!! I'm so glad that I finally found a dealership I can enjoy and trust doing business with (no buyer's remorse here). Not only will I not go anywhere else, I will surly refer all my friends to it.


I have owned 36 MBZs, 5-911s, and 5-BMWs (never again) with Russ Ellis being my MBZ professional hands down. Russ listens to what you say on all aspects of the vehicle (what you like/dislike), and ensures that your MBZ is the right fit. He listens and assesses your financial needs and gets the right lease or buy fit. If MB Laguna doesn’t have exactly the car you want – Russ will identify it thru the VPC (vehicle preparation center), or trade with another regional dealer – the bottom line is that you will get what you want, in a very timely manner.


I was satisfied with the way my concern was solved. I wanted to have a vehicle less costly. Still need to go to the dealer to fix some features.


Denise was great. Brian was great. Stephanie was great. Willie was great. Everyone was was great. We couldn't have asked for a better experience.


Denise is so helpful in answering any questions and we had great experience with MB Arcadia. The purchase process is so simple Thank you so much....


I just got my second lease from Denise. Once again she was a pleasure to work with and will be coming back again next time. She was very knowledgeable and knows how to give great customer service. I will recommend her to friends and family!


We decided to visit (Rusnak Mercedes of Arcadia) and we met with Denise Oka-Justice, who not only made our experience very pleasant, but also made it very quick with no hassles. My spouse and I are very happy and got a GREAT deal on a brand new 250 CLA, I was beyond excited to drive off in my dream car. The facility itself is beautiful, comfortable, and inventory is very impressive. Their staff is amazing and is all about their customers and ensuring you are happy with your purchase. To add they are extremely helpful with no pressure, no stress. Best quality service we have ever received at a dealership. Denise Oka-Justice was amazing, and very helpful with our purchase. Anyone who is in the market to purchase a mercedes I highly recommend this dealership, and ask for Denise she will take GREAT care of you! We will definitely be returning customers. Thank you Denise!!!


Bought a 2013 E350. Denise was helping me. She is the best, hands down. Knowledgeable, friendly, professional. I was going to use my own credit union, and she said there was a new promotion from MB, and that alone saved me 2% on my loan. She also helped me get thousands of dollars more on the vehicle I was selling. Seriously. Who does that?!?! I would recommend Rusnak Arcadia to anyone who wants a professional, relaxed, auto buying experience. And I would highly recommend you ask for Denise. The car was perfect for me, she explained several of its features and made sure I knew how to use the more important ones before I drove off. I'm an old guy and believe me, have had negative experiences over the years, but more recently the dealers have seemed to learn how to take care of their customers, and Rusnak does an excellent job.


Very professional and easy to work with. James found out about my needs and wants and went and found a car that matched my specifications in a reasonable amount of time.


Just picked up my second leased Mercedes from them. Love working w/ Denise Justice over there. Super friendly, very thorough w/ the details & very easy to work with. I have another Mercedes dealership closer to me but I go back to Rusnak because of Denise & their service department is top notch


I think Rusnak sales person understand what is the satisfaction for their customers. I 'm the first time user of Rusnak, web sales manager treated me not as a first time customer I hope every employee of Rusnak would be like as he did.


A 5 star experience at Rusnak Arcadia thanks to our amazing salesperson, Andrei Kokhno. I have been working with Andrei for about a month and a half searching for the perfect vehicle. When the vehicle became available, it was the smoothest transaction possible. We were In and out in a couple of hours and wifey has a brand new GLC! Andrei is honest, to the point, and a true professional. It was very easy to communicate with him via cals and text. He gave me pricing other local dealerships couldn't touch. Great experience overall with everyone at the dealership, but especially, Andrei. We will be back to Rusnak Arcadia. Well worth the drive from Encino. Go see the Russian guy, Andrei!


We bought a C300/2016. It is our first Mercedes & the experience of buying it was awesome. Karim did his best to help us find the car we need. During the test drive he showed us all the options of the car & answered all my questions. From pricing perspective, he did a pretty good job to get us a competitive price (at-least I felt so). After the deal was complete, it was very nice of him to help us configure the car settings & go through every detail of the technology that we might use daily. Brian (the finance guy) also dealt with us with lot of patience. Also one important thing, we told him what APR was our bank offering & surprisingly he help us get the exact numbers by dealing with the bank directly. That surely saved our hassle of running around for financing which can be painful sometimes. So far so good & I highly recommend them. Keep up the good work & wish you the best.


From the start as i was making my appointment for my MBenz to be serviced to end when i picked it up, everything was quick and easy and my service representative was very nice as well as everyone at the dealer. She got me in and out quickly.


I had an exceptional experience at this dealership. Brian and James were a pleasure to do business with and found me the exact car I wanted. They were very communicative and prompt. Most importantly they did what they said they would do. I definitely will be back when it's time for another car.


This Rocklin dealership is easily accessible and the sales managers work hard to ensure a good customer experience. The dealer honored my USAA new car buyer Mercedes incentive discount, and the purchasing experience was painless and swift. No high pressure multi salesperson interaction required. I highly recommend this dealership if you're a Mercedes lover.


We purchased a used certified car on 24 July,16.It was delivered on the 27th while being certified. When delivered there was only one key. This was discussed with our salesman James Reemts who said he would take care of it and call us. Not hearing after two weeks I called him and he said he would check on it "right away" I waited a few days and several times over the next 10 days and left messages with no response. I finally called Colby who said he would notify James. Again no call back. Three days later I called Parts who said they had no record but would check.They called back from Eldorado Hills and said the key would be in Rocklin the next Wed. I called Rocklin Parts on Wed to see about the order.Again no record found. I finally got James on the phone who said he would look into it again. He called back and said they needed a copy of the registration or the title which I faxed in early Sept. I called Parts a few days later and said they were waiting on a copy of my drivers license which I faxed immediately. Parts called back advising the key would be ready for programming on Sept 14. All together it took 8 weeks to do something that should not have happened in the first place. I think parts did a good job but sales did not know how to solve the problem and was not responsive to my calls or followup.


I knew what I wanted, and used the COSTCO approach. James researched on the Internet for the basic minimum set of options. Found a car in Texas that was transferred to Rocklin. Traded in the old BMW and was given a loaner C300 until the transfer from Texas showed up. Class act.


This was a has hassle free purchase experience, of course I was all prepared to buy ! Pricing was open and the sales team helped with pricing using truecar.com and edmunds.com ! Overall positive experience. Of course they tried selling me additional protection plans and so forth which I did not purchase. James made sure that I get the vehicle I wanted in terms of the exterior color and interior features. He did not have vehicle of my choice available so he traded the vehicle of my choice from some other dealership which was amazing! He did not pressurize me to buy the vehicle that he had already at his dealership. On the other hand, I also was looking for BMW X5, went to the local BMW dealership as well. They did not have the vehicle of my choice so they presented me another vehicle which would cost me $10K more and they were literally forcing me to buy that vehicle so they could make a sale. This wasn't the case with Mercedes


I emailed Mercedes of Rocklin internet sales. Within minutes I was contacted by James Reemts. James asked all the right questions? Bottom line is that I met with James a few days later and drove off the lot with a low mile pre-owned 2016 C300. Absolutely love my car and the price I received.


We just purchased our 2nd car in two months from Mercedes Benz in Rocklin, CA. Our salesman James Reemts was absolutely fantastic. He listened to our needs, met all of our requirements in terms of payments, length of lease as well as overall car features. James did such a fantastic job that I even recommended my parents purchase their new car from him...which they did 3 weeks ago! So that's actually 3 new Mercedes in 2 months. Thanks Mercedes Benz of Rocklin for providing my family with an outstanding buying experience. R.D.


From the time we arrived for our appointment with James, things moved along very well. We were shown three cars and picked our favorite. Service dept. was also great and detailed the car before we drove home. Lots of attention to detail, and finance manager was so nice.


That first guy was rude & he does not deserve to deal with customers. We wanted a CPO but we were told that there was no available.


Best experience in buying a car, no pressure, extremely knowledgable & informative, down to earth, beyond please with my purchase and the customer service.


Buy a car or lease a car from these folks, and they always have your back; James found a perfect new lease for us, held our hand, walked us through the whole process, and he was spot on. Andrea, always bubbly and personable, took us through the financials without a glitch. Our new lease will be delivered this next week, and we are so coddled, as we always have been with MB of Rocklin. We have a loaner until the moment comes, and they never make us feel stupid when we deal with the new technology, pretty high praise from the folk who would prefer to remain in the last century. Our praise and confidence in MB of Rocklin is five stars out of five. And a big happy smile as well.


My husband and I were going to purchase our lease car. The car has been awesome and working with the sales team, every detail was explained, changes were requested and were made seamlessly. As we waited for the details to be changed, we both noticed the way all the employees interacted with each other. Courteous, neatly dressed, clean. mechanics, sales staff. administration, facilities, it didn't matter all perfect. When we got our New Car back, it was perfect, it was a new car again.


Bob Hunter and Jim Reemts are irreplaceable assets to Mercedes-Benz organization and the exact reason I will be a loyal customer for life. They've helped me find the perfect car for my mother's birthday where they were professional, honest and made it a fun experience for me. Thank you, Robert R


James Reemts is an excellent representative. He is very accommodating with his time, knows the product line, and is able to match the customer with the vehicle that is the best fit. We will continue to drive to Rocklin from Reno to do business with Mercedes-Benz of Rocklin.


Saw the ML63 AMG on line and called late Friday night; James Reemts answers the phone and I asked if the car was still available as I was driving two hours to see it. James told me he could get the car back to the dealership by 9 am the next day as he had to drive out some distance to retrieve it. I met James at 9 on Saturday, he had the car out front ready for a test drive. James knew everything about this SUV and it's somewhat complicated systems; he even showed me how or could parallel park itself after setting up tow other cars to simulate a parking situation. Going back inside to his office James figured out what my Acura MDX trade in was worth and offered me a fair deal if I was interested. NO PREASSURE. I agreed and then met with the finance manager Andrew Rigde who was equally professional and offered me a Mecerdes-Benz finance at 1%. Come on!!!!! Who can beat that? To finish my experience Ms. Amanda Hysen went over every aspect of the technical stuff with me, setting up the Bluetooth on my phone and instructing how everything operates; she was great. My wife's Mercedes is ten years old with only 72K miles on it and still drives like the day we bought it so she won't part with it for now but when the time comes I will be calling James at Mercedes-Benz of Rocklin. Pat Walsh Santa Rosa Ca.


I inquired about a Mercedes via the internet. Within 1 hour James Reemts contacted me. I informed James what I was looking for and he said that he had several options that would meet my needs and desired payment. Due to my work travel schedule, My wife and I came down to visit a week later. We test drove 2 cars and selected the C300 model. James was very professional in all facets of the sale. He was thorough and answered all our questions. I can tell you that this is a fantastic car. My low down payment and monthly payment is exactly what I asked for. When it came to financing, Andrew Ridge was able to get us in and out within 15 minutes. Absolutely incredible. If you are in the market for a new Mercedes, I highly recommend you visit the Rocklin dealership off of Granite Drive. I would give them a 10 out of 10 rating. Thanks for making this a very pleasurable experience.


One month ago my wife and I we stop to the Rocklin show room ONLY with the intention to see the different models of mercedes benz cars. UNFORTUNATELY mr. Emerson with great insistensy and persuasion guide us to LEASE a CLA-250. We did informed him from the very beguining that we were ONLY looking, ( I have MESOTHELIOMA and expected to receive a good deal of money from the companies that manufacture electrical componenents ) WE are in our 80's and some how we got PERSUADED to lease this car. Now month later we are ready to purchase a car, BUT WE LOST $ 4000 DOLARS IN THE PURCHASE OF A E-300 CAR BECAUSE OF THE LEASE THAT MR. EMERSON PERSUADED US TO TAKE. Fortunately this time mr. Reemts was the salesman that attended in our purchase. Maybe $ 4000 it not too much money for a young person but for us in our late years is a lot to loose, just because a pushy salesman did not wanted to let us go with just window shoping.


Most of all - the staff is five stars. They are so accommodating and helpful with a smile - this includes the girl behind the cookie counter!


Buying a car is always stressful. We went in there with our reserved expectations, and walked out new Mercedes owners. Alex, from the Sales staff, was easy to work with; no pressure. Going into the office to talk bottom line numbers with James was a collaborative effort, in the end it met each parties goals. Andrea in finance was wonderful to work with, she is an enthusiastic professional! The next day I went back to learn more about the automobiles features. Mikayla provided friendly top-notch customer service and wowed me with her vast knowledge. Thanks everyone at Rocklin Mercedes for making our experience splendid!


Had a great experience at MB of Rocklin and very happy with my purchase. Everyone we dealt with was very courteous, professional and knowledgeable. Highly recommended.


I just purchased my 4th MB at the dealership and as always the process was pleasant and effortless. Having James Reemts as my salesperson on all of my purchases has provided me with the confidence I consider essential to having confidence with the sales staff's level of vehicle expertise and professional demeanor. From the time of placing the factory order thru the vehicle delivery process, James was attentive to my personal needs, provided me timely build status updates and made the overall purchasing process pleasant and effortless, while also respecting my time.


I have purchased two Mercedes from this dealership and both times I have worked with James Reemits, a very knowledgeable, professional and customer focused salesman. In addition, I had the pleasure of meeting Zach Will, who originally pointed out the new 2016 Mercedes-Benz GLC300 to me on a chance visit to the dealership earlier. It was a pleasure doing business with both James and Zach. They are a credit to the Mercedes Sales Team in Rocklin providing excellent customer service.


James is extremely helpful and understanding This is our second purchase from James. Andrew was excellent as well. We will purchase Another vehicle from James in the future.


one word describes James Reemts "amazing". I will recommend Mercedes of rocklin to anyone I know. The staff and dealership is beyond wonderful. Thank you.


Have purchased several cars, each time treated excellent by both James Reemts and Rhett Snider. Everything handled professionally with the attitude of providing great service even when I had somewhat odd requests regarding equipment, features stats etc. Have used your European delivery a few times, and that was very well handled, in fact better than expected.


Nice people great service. James had Clear understanding what I want and worked on it. Didn't try to sell some thing that not required.


James was absolutely the best. He was patience, attentive, respectful and most importantly he took the time to listen. James is definitely a SIX STAR kind of guy. I cant leave out Randy he was the first fiance person I've encountered with such a great sense of humor, he was sociable, knowledgeable about the product he was introducing and I didn't feel rushed to sign my documents. The team over at M.Benz made our time one of the most memorable experience. Thanks Guys!


James Reemts at Mercedes-Benz of Rocklin was so easy going, and made the car buying experience enjoyable. We were in and out within an hour and a half and had a beautiful car to take home. Andrew Ridge the Finance Manager was also very helpful. Andrew was able to find a lower interest rate for us then what we were expecting and that was a pleasant surprise.. We will be back when it is time for us to purchase another car and we will be referring our family and friends to James at Mercedes-Benz of Rocklin. Thanks again for the great service, Erin Fackler


This is our fourth Mercedes purchased with James Reemts he takes time to explain options and makes the purchase fun. He did a great job.


I had a great experience at MB Dealership in Rocklin. I was in & out within 2 hours. Very Easy, No hassles Buying. I was impressed.


Great service - respected my time! Quick in and out. Very Professional. Finance guy was professional and to the point. Nice clean dealership. Will buy again.


It was a great experience. James Reemts was polite, professional and respectful. He delivered the car I wanted. I would recommend this dealership to my friends.


Outstanding facility and ambiance is awesome. Got a wonderful deal and very happy with the vehicle. Personnel are very friendly and accommodating. It was also very nice for the Finance Manager to come to our house to sign all the papers because of work commitment with my wife.


Friendly, and competent advisor, and nicely completed work. Free loaner car was very nice as well. Went the extra mile to help, and communication was excellent!


the people at this store really care about your needs and wants. They installed a camera for me on the vehicle I bought. James was very helpful in finding the perfect car for us.


I have bought 4 Mercedes vehicles in the past 6 years. I highly recommend this dealer. Tom Emerson and Wayne in service are always awesome to work with.


Jeff was amazing. He listened to what and said, but more important was "what I didn't say". He helped me to find the right car for this new phase of my life. Wonderful staff and terrific showroom.


Recommend others to get their Mercedes serviced at MB Rockling. People were attentive in the needs of customer by providing best deal and service. No run around.


This is our second vehicle purchased from MBZ Rocklin in the past nine months. We always look here first when looking for a vehicle to purchase. We have worked extensively with James Reemts, and also worked with Zach Will. Both were very supportive in helping us look at different MBZ models, both SUVs and sedans for purchase. After extensive test drives and several hours of deliberation we chose a CPO 2014 C250. This vehicle came equipped with most of our desired options, and we added navigation and parktronic to complete our list of options. My Wife and I are overall pleased with the professionalism of the dealership personnel, and quality of the buying experience. I recommend MBZ Rocklin for a superior car buying experience for MBZ and other fine pre-owned vehicles.


The rocklin service dept. is most amazing exhibited by Carolyn Jackson each visit and there were many with my 2008 cls550 Mercedes that I didn't purchase from Mercedes dealer they took care of me and always provided me with a new loaner so I wouldn't be inconvenienced she took customer service too an all time high.Carolyn advised too replace it to save me money and was able to get me an excellent deal on a beautiful up graded one .


Had a very pleasant experience with my recent car lease. Tom Emerson and his team went above and beyond to make sure the process was smooth and time-efficient. All of my questions were addressed and I felt confident in my decision. They had all the technology, tools, and experience to make leasing easy to understand. I will be a continued customer because they know how to make their customers feel comfortable and are transparent in their dealings.


Sales people were friendly, but after I purchased the vehicle I realized the front brake rotors were completely worn down. I called dealership 3 days later to ask if they would at least look at it for me. Spoke with sales manager (forgot his name, possibly Jeff) and he related to me that he checked with service and they advised him brake pads were within specs when they checked out the vehicle. I asked him if they would at least look at it. He actually told me that if they look at the vehicle, they'll have to charge me! I was floored when I heard this. I ended up buying new rotors and pads and replaced them myself. . I could not believe I was treated like that from such a reputable dealership. I'm sure you know my feelings about this dealership after this experience.


Great car and friendly service. I wish they would have had time to go over features in the car...Lots of new cool stuff to figure out. It would have been cool for the dealership to replace the cracked (already filled w/resin) windshield instead of just tell me they "buffed it down to help with glare from the crack" Didn't work..it's a crack-since the nice young lady who called to set up my appointment did say they would replace it...


I am very picky about my cars (after experiencing years of mediocre service elsewhere). I bought my certified used 2007 E550 at Rocklin Mercedes several yrs ago and have brought my car here for maintenance and repair ever since. I've never had a reason to take it anywhere else. I've had nearly flawless service. And the once or twice that I didn't think it was flawless, I brought it to their attention and was surprised by how far they go to make sure I was happy when I left. For example, call me spoiled, but I didn't know that my express tire program had expired when I brought my car in for free tire replacement. I was upset so they split the cost with me for being a loyal customer. Another time, I had an oil leak repaired and 2 1/2 years later it leaked again. They agreed that even though its not guaranteed for that long, it shouldn't have leaked again so they repaired for free anyway! Not only do I get my car washed and vacuumed after each service, I can take my car in anytime for a free wash. They provide free shuttle service or a new Mercedes loaner for $10/day while your car is being serviced. And I always get a follow up survey to rate my experience with them. Sometimes I will also get a call just to make sure I was happy with the service. It is a clean comfortable place with a café and bar. Try them, you won't be disappointed.


This was our Third Car acquired at this dealership. The staff are always accommodating. Love Tom Emerson! He has a great sense of humor and gets to the bottom line quickly, Saves on frustration! We were in and out with our new car in about 2 hours from test drive time to taking possession of it. Love my new 2017 E Class!!! We will definitely be back!


Tom was outstanding! He was very responsive and the deal was exactly what he said it would be! The entire process was easy and did not take all day. I now have a "go to" dealer.


I have nothing but positive things to say about this dealership. From the sales staff to the service center...they are unbeatable. First class all the way!


Very informative and kind here. Tom guided me through the process and was easy to reach. Put me in a better situation than I ever been. Not to mention a beautiful luxury car. Due to my situation they still managed to work a plan for me. A+++ to this dealership customer service and support was outstanding. I'm very happy and I thank you very much!


Everyone in Rocklin dealership appears to be very kind and sincere on pleasing the customers to the fullest of our satisfactory keeping ou very happy


Tom Emerson is an exceptional sales rep with whom we have done business several times over the years. The car was inspected, detailed and beautiful when returned. Thank you.


One month ago my wife and I we stop to the Rocklin show room ONLY with the intention to see the different models of mercedes benz cars. UNFORTUNATELY mr. Emerson with great insistensy and persuasion guide us to LEASE a CLA-250. We did informed him from the very beguining that we were ONLY looking, ( I have MESOTHELIOMA and expected to receive a good deal of money from the companies that manufacture electrical componenents ) WE are in our 80's and some how we got PERSUADED to lease this car. Now month later we are ready to purchase a car, BUT WE LOST $ 4000 DOLARS IN THE PURCHASE OF A E-300 CAR BECAUSE OF THE LEASE THAT MR. EMERSON PERSUADED US TO TAKE. Fortunately this time mr. Reemts was the salesman that attended in our purchase. Maybe $ 4000 it not too much money for a young person but for us in our late years is a lot to loose, just because a pushy salesman did not wanted to let us go with just window shoping.


My husband and I are in our 70's, and have never owned a Mercedes Benz. From the time we stepped into the showroom we were treated with respect, knowledge of the vehicles, and lots of patience. From the test drive through the purchase process and then the vehicle instructions, everything was explained and all of our questions were answered. GREAT EXPERIENCE! We love our Mercedes Benz!


Had a great experience at MB of Rocklin and very happy with my purchase. Everyone we dealt with was very courteous, professional and knowledgeable. Highly recommended.


great salesperson very friendly and knowledgeable, made us feel very comfortable . this car purchase experience was excellent, I would highly recommend this dealership and especially the salesperson tom.


All car purchase experiences should be like this...I was looking for a E320 wagon and was connected to Thomas Emerson, Internet Sales Manger who was professional, transparent and pleasant to deal with...no games, good listener to my needs and above all else valued my time. I was able to purchase a car over a few phone calls in one day. They then delivered the car to my house the next day. Would highly recommend.


Concerned for my needs. Service in and out was prompt but efficient and through. Thus is our fourth Mercedes purchase and we are very satisfied with the Rocklin experience.


We showed up a few minutes before close and we treated like they had all the time in the world, knowing that we were 2 hours from home. From start to finish, we were given professional and courteous service! As we were leaving, my husband remarked "well, I guess we have just experienced a "Mercedes Experience"! It was the best car buying experience I have ever been part of!


Tom and Andrew have helped us in the past and they are super sweet but really efficient and go above and beyond to make our experience memorable. Make the process very smooth and simple. We look forward to the continued relationship.


Great overall experience. I will continue to purchase my vehicles from this location going forward. Also I am interested in potentially joining the sales team at the Rocklin store.


The past five years, I been going to Rocklin ca. For the best salesman Mr.Thomas Emerson. He always went above and beyond with satisfaction.


great attention to client , very considered to us ( old people ) , bend over-bacwards to accomodate the best deal to suit our needs and situation.We are very satisfied and happy with our transaction with Mercedes-Benz of Rocklin


Very kind and helpful staff. Great buying experience. Demi and Tom were are a great team! From the decision to test drive to the finalization of the deal, there was no pressure and every question answered fully and honestly.


I just leased my third vehicle from MB of Rocklin and Tom is excellent at learning what I need in a vehicle and helping me find just the right one - extremely happy and would highly recommend!


I was so happy with how I was treated in the service center! Brandon Stevens treated us like family! I would recommend MB of R to anyone!


We had a great experience from start to finish. Everyone we dealt with with displayed excellent customer service. Our car buying experience was wonderful. We couldn't have been more pleased!


I had an exceptional sales experience. Great customer service with test driving comparable models I was interested in. The buying process was simple and efficient with a refreshing, and much appreciated, level of transparency throughout. Wonderful service experience as well, simple to get an appointment set up and very proactive communication from the scheduling staff and automated notification system. I have been thoroughly impressed with MB Rocklin at every touch point.


Great service - respected my time! Quick in and out. Very Professional. Finance guy was professional and to the point. Nice clean dealership. Will buy again.


It was a great experience. James Reemts was polite, professional and respectful. He delivered the car I wanted. I would recommend this dealership to my friends.


I have bought 4 Mercedes vehicles in the past 6 years. I highly recommend this dealer. Tom Emerson and Wayne in service are always awesome to work with.


My husband and I very much appreciated the relaxed atmosphere and felt we could review the car without the feeling of having a pressuring sales associate. We knew our price, and terms and there was no pressure to commit to more than we were comfortable paying. Thanks for a very different positive car buying experience.


We have visited and considered several other vehicles. Your sales representative Provided excellent information and assistance. And available to answer all questions. Your superior service resulted in our purchase. Dottie Piekarz


My experience with this dealership was excellent. I felt comfortable and had all of my questions answered in a timely manner. The salesperson (Chet) was solid and knew the vehicles well. Management was responsive and not at all pushy. the service dept is also first rate.


From start to finish my husband and I had a wonderful experience in this dealership! Kind, knowledable staff that made buying our first used Mercedes a breeze. We were thrilled that they were not pushy at all but rather they educated us on the different cars we were considering. We needed to buy a car quickly because we had totaled our car and they made it happen for us. We would definitely buy from this dealership again.


I enjoyed my buying experience at Mercedes Benz of El Dorado Hills. My sales person, Chet, was amazing and Adam in service is the best of the best !


I found the dealership sometimes gave me misleading information concerning the condition of the car, seemed to promote unnecessary service, did not follow up on issues and sometimes did not respond to my attempts to contact by phone.


Although I feel that sincere effort was made to solve the problem with my CLS 400, it still persists. The freeway noise continues from the driver side window. I have had this vehicle twice at the dealership for this problem. Additionally, the driver side door and chrome are not aligned properly. Another lesser issue has just occurred. The battery is my key has sworn out. My vehicle was purchased on March 28,2016. This seems abnormally premature for this to happen. My wife has a 2014 Toyota Camry which was purchased as a new vehicle. It has never had this problem in 2 1/2 years of service.


This is our third straight purchase from this great team at MB of EDH! Their knowledgable sales staff and experienced service and parts departments form a package that will give you confidence and quality in you purchasing decision. Give them a try, you'll truly enjoy the experience!


Outstanding customer service from every employee. They all make you feel important and are very knowledgeable. They make sure you purchase the car that's right for you without putting sales pressure on you. Great team.


When we arrived at the dealership, we were entertained right away by an employee who we meet at the entrance and was the one who introduced us to Chet Wagner. Chet Wagner then let us test drive the GLC300. Afterwards, he helped us find the car that we liked, a red GLC300 but unluckily it was not available. But he showed us the lunar blue which we ended up buying. Overall, we are very satisfied with our transaction on that day. He treated us very professionally.


The staff seemed to work extremely hard to meet my needs. Everyone I came in contact with was extremely friendly and courteous. Overall it was a great experience.


This is our first Mercedes and was vert delighted how we were treated and how friendly all employees were to us, it was one of the most enjoyable car buying experiences.


The service at the dealership matches the luxury car purchase. The professional service team ensures that no only is the proper maintenance ensured, you the customer are treated like royalty. Every aspect is explained and you receive your vehicle in pristine condition. Exemplary dealership!


We recently took our E350 in for some warranty work and the entire experience was incredible. From the moment we pulled in and were greeted outside to sitting down with Hope and going over the work order, everything was extremely smooth, courteous, and very professional. Hope went over what we could expect, how long it would take, and even provided us with a great Mercedes-Benz loaner car for our use while ours was in the shop. Hope kept in touch with us while our car was being serviced, letting us know the progress of the repairs. When we picked up the car, it had been hand washed and was waiting for us in the service area. I signed the papers and was back on the road in under 5 minutes. MB of Sacramento has set the bar pretty high for it's level of service, we were very impressed and wouldn't hesitate to bring it back!


I was regretting the idea of having to go through the process of purchasing a vehicle, and only stopped at Van Housen Mercedes Benz in Sacramento as they were on my way home. From beginning to end, the entire staff was a pleasure to work with.


Excellent car buying experience is how I would describe my purchase from Sacramento Mercedes. They were professional and knowledgeable. Thanks again because I really love my new car.


Awesome service provided by Robby! The best car experience for me since 1978 when I bought my first car. Smooth and low pressure! Robby followed up to make sure all was well!


We started out with a few bumps in the road, but at the end of the day the dealership came through and made it right.


Robbie was the best. Will definitely recommend him. Jack is the best in service. They were both very knowledgable. Price was good. They were very helpful. Robbie got us the price


We are very happy with our first Mercedes-Benz, a 2016 GLE350. We love the illuminated star! Robby Cochran has a very sincere manner which makes it a pleasure to do business. We are at 6000 miles via Disneyland and Yosemite trips in May. Owning a Mercedes is a dream for us. Thanks for making it happen! Darren & Cynthia Smith ohioplayrs@comcast.net


I liked the service provided but unfortunaky couldnt find out the issue. I would reccomend the service department in sacramento. Apart from service i would like to add that the sales department is good but they dont fullfill the customer needs. Still waiting on my second set of keys for my c63 and also havent received a jack for the car. Made sevral attempts to get the keys and jack but keep getting told its on its way. Been 4 months now


This is my 4th Mercedes Benz that I've purchase. This dealership is hands down the best dealership that I've ever been to. Friendly staff helpful, no B.S. I really enjoyed my experience with them. And my credit wasn't A1 because of some fraudulent activity, So it was a chore getting me finance, but Ken did and I'm happy with my White S550. Robby and Mung too Ask for them if you go in.


I went 2 place that sacramento and eldorado hill. This place much better than Eldorado hill. I got good service and financial. I will recommend my coworker and friends.


The internet sales team delivered on my custom GLE 350 with a competitive price and kept me informed. Great people and a great buying experience.


Dealers take care of every detail from good service to attitude. They listen to my requirement, and try to meet my needs. I am trying to satisfy 25 word minimum, but I do not have other work to describe their excellent work. I will definitely recommend my friends to them.


We had an issue with our GL63 went in for service . Had to bring it back for more service after parts were ordered. They came and picked up our car and returned it the next day. Very helpful and we appreciated it greatly.


Jose & Robby were great to work with. They were competitive with current market values. Overall a great Experience , our third Mercedes. Karolys P.S. Julia was great!


Great experience buying a car. Friendly, helpful staff who understood our needs and wants and made it happen in a timely, respectful manner. No pressure, comfortable atmosphere and easy transaction. Thank you!!


Best experience I've had buying a car. The sales rep Robby Cochran and Julie Garcia were very good at explaining my options and extremely professional. I thank both of them and Meeceds-Benz for my lovely car and a great experience.


We had an excellent experience. Robby was so knowledgeable and personable. The car is great and Robby has done a few follow-up calls to make sure we are happy.


Both sales rep. was friendly and helpful in helping us with the car computer safety issues setup on the CLA 250 we are pleased with the car so far, and service.


very satisfied customer ? come?and see Omar if you want the best price and best deal. He is very fast and doesn't play games. If you want to save money and get a good deal come to Nissan of Elk Grove. They have free car wash


Friendly, Welcoming, understandable, excellent. Come see Omar if you want the best deal in California. The finance man Jambert was very professional and very througly explained all the programs available that we couldn't pass up on. Thank you so much. We happy with our new car and appreciate the service.


I bought my car from Nissan a few months ago from mitchell. He is really helpful and will help you find the perfect car that will suit you. He makes sure the car is what you want and has what you are looking for. He knew i had two little siblings and needed to make sure I had enough room to have the kids in the back with the car seat and everything. He takes his time with him customers and make sure to keep them satisfied. Jambert was my finance guy and he did everything to could to make sure i could get that car. they are both really helpful and I'm glad they were the two that was able to help me (:


Bought my first nissan from anthony and it was a great and easy experience. Salesperson was very helpful and knew exactly what i wanted. From anthony helping me out to Jambert in finance, it was a good experience.


My recent visit was awesome!! Shay never left us feeling like we weren't her priority. She made this purchase so easy. I will be back someday to buy my next car!! My Altima is awesome! I got a great deal so professional!


Enith, really helped me with the purchase of my new 2016 Nissan Pathfinder. It was weeks of being nervous, unsure, and overwhelmed with the fear of purchasing a new car. Enith was AMAZING , and very patient with me and made the sale nice and smooth and I was very comfortable with her. Thank you Enith.. xoxox


My experience with Enith was AWESOME!!!! She was very helpful and was able to answer all of my questions. She made my car buying experience an exceptional one for sure. It's always difficult to make such a big purchase, but Enith's confidence in the Nissan brand and her knowledge of each vehicle helped a ton. She was very easy to talk to and her no hassel approach is one that made me feel at ease. Also, Dave was GREAT!!! He worked hard to find the best loan for me. I appreciate all of Enith and Dave's hard work.


Seems like my first review on here was deleted. Not a good experienced at all. When I walked in to make a purchase on august 31, 2016 everyone was very tentative and happy, but during the next day when I came back to take off the maintenance package, Jambert (financed)not meet me in person and had Mitchelle(internet sales person) come process my contract instead and said he was in a meeting but instead he was texting the person who referred me to nissan, and I knew this because during that same time my referral also texted me telling me that he is texting them. Exactly one week after the purchased I came back to the dealership and Jessica who is a sales person compared the condition of my new car to a batch of baked cookies, saying that in a batch of baked cookies, not all of them are perfect. This got me so angry, because the price of a batch of cookies cannot be compare to the price of a new car. If any sales person is going to use analogy, please use something that is of price value. That thursday night when i came in, they told me to get in contact with Sang, but Just trying to get in contact with Sang (sales manager) was really difficult, I left him voice messages, and still no reply. Dave/David (sales manager) was not much of help either, because while talking to him on the phone he tried to brush me over by saying he is busy and have something else to do. Natalie (body shop) was not even informed that my car was in the shop when she called me on 9/14/16, when my car has been in since the day before. As of today 9/18/16, I have not received any call about on any update for my that has been back in the dealership. My car is also in the shop for unflushed doors, which is causing the door to scrape the paints on the door frames. The back trunk door have a very big gap on the right side that I could probably use a screw and fit it through the gap. There was an arrow drawn on the very bottom of my driver door where the paint problem is on the inside and when I addressed this to Wesley(service manager) he rubbed it off and said it's just dust. I have photo as proof. There are also yellow marking on the inside joints of my car and I also have photo as proof for those. I also told Wesley that my car was not smooth and instead of addressing it, he told me that because it is a sentra it will not be as smooth, then went into comparing and telling me all the different models of car that nissan carry. I also spoke to Erik (service director) about the smoothness of my car and compared it to the rental car they gave me which was a Versa 2016, the cheapest model for nissan, and he said a sentra cannot be compared to a versa. This got me angry too because my rental car is a lot smoother and cheaper than the brand new car i bought. My sister recently purchased a sentra in 2013 and an atima 2015 and said she never had those yellow markings on her new car ever, and both car runs very smoothly. Overall, I've only drove my new car for less than one week and noticed so many problems with it. Was able to drive it for almost two weeks and it is in the auto shop already. I purchased this car because I had previous car issue and this new car was supposed to replace those issues I had, but yet I have been more stressed than I have ever been in my life. Finally after a whole week of having my car in their shop, Marco who is the general manger contacted (9/20/16) me about my situation and offered me a new car, but I denied it since the service I've received from them was so bad, imagine going back there for service and have everyone talk behind my back. It does not matter how professional a work area can be, there will always be small group gossips about everything that goes on in their environment. I do not want to be part of those small talk. Marco was able to give me a full refund on the car. Nonetheless, I'll have to say none of these people want to hear any stories you will have to share because they don't give a xxxx besides getting their money, which in my opinion is a bad customer service skills especially in this field of profession where the customer is dealing with large amounts of money.


This dealership made it very easy to buy a new car within budget. The salesman and manager helped me get the car I wanted down to an affordable price, and I'm very thankful for that.


Anthony was so attentive to my needs. He sold me the car I wanted ay a price I could afford. This is how car buying should be!


Anthony Glover was amazing. He listened to and met my needs as a customer. I left with a brand new car against many odds. I appreciate all the time in effort given to make owning my new vehicle possible.


Omar was very helpful. He stayed in contact with me via email and phone. Christian was knowledgeable about the Nissan Altima 2,5. Omar was able to get APR lowered and cost of car lowered. They were able to get my car detailed last evening and assured me that the buffing and getting scrapes fixed would be done before August 8, when I leave to go out of town. Jambert also lowered the APR and gave me a longer warranty. Everyone was very courteous. I would recommend Elk Grove Nissan to friends and family. Linda Stokes


Great customer service. Was able to assist in an instant and was able to fulfill our needs. Two thumbs up! Definitely recommend Nissan of Elk Grove!


Darian was super personable and got me the best deal possible on a brand new lease. He even contacts me afterwards to make sure I'm satisfied with the car. Jambert made the paperwork a breeze! The choice to come here was definitely a good one!


All employees at this dealership were incredibly welcoming (more so than any other dealership we visited). Darian was super personable and gave the impression that he wanted the best for us. Very patient as well as we were dealing with an impatient five year old :) we really enjoyed our shopping experience!


This is the 3rd car we have purchased from Nissan Elk Grove. We have always had good service and the car salesman showed us all the options & didn't try to up-sell our choice.


Lee Lee was awesome & very patient with us and our kids. We'll come see him in the future when we're lookng for another car. We didn't feel pressured, which allowed us to drive away feeling good knowing we had made our own decision. He as well as the other staff were very pleasant and knowledgeable. Great guy. Awesome dealership. Satisfying experience. Thank you :)


My experience with Nissan of Elk Grove was the easiest and quickest car buying experience I have ever had. Salesman Darian greeted us and was extremely friendly and attentive. My husband is really tall so we needed to find a commuter car for me that he could also drive. Darian showed us the Nissan Rogue. We left and ended up calling him a few days later that we would be in. He was right there ready to help and answered all our questions. Darian helped me get the car is wanted at a price that I was extremely satisfied with. My car was brought for pick up the next day and I was so excited to have my first brand new car! I would highly recommend Darian and Nissan. He was attentive to all our questions and very communicative. Thank you :)


Tyler Lu - My wife Kelli and I came in on Saturday wanting general information and availability of the Leaf electric car. We were directed to Tyler who was wonderful, he educated us on the leaf and helped us understand the logistics around using the car for a commuter vehicle. Tyler was patient and professional, he helped us make the best decision on our new vehicle and we are both (my wife Kelli and I) are very happy with the purchase. My son Ben will be looking for a new car in the Fall and I will encourage him to go talk with Tyler. Jambert Corpus - Jambert was very helpful in making sure we had the correct coverage. He discovered through our conversation that I drive 100 miles each day and he made sure we were locked in with the correct bumper to bumper before we left.


I gave this dealer this rating because my sales woman was very helpful and patient with my credit situation I got a car I can afford and love.


While looking for a new vehicle for my wife we had visited this dealership twice trying to decide between the Murano and several other manufacturers vehicles. Each time we were treated with attention, courtesy and respect. Very much a VIP experience. When when we decided on the Murano, we called Omar, who gave us the out the door price, no hassle, located the vehicle we wanted and made an appointment for us to inspect and purchase. The process of taking delivery was quick and efficient. Kevin Watkins was assigned to assist us in the test drive, inspection and vehicle features review. During the process he like Omar displayed a superior knowledge of the vehicle, a desire to make our experience pleasant, and treated us with just the right amount of courtesy, professionalism, and friendliness. Kudos to the entire staff. A day after delivery we had a minor problem that had to be taken care of prior to the vehicle being driven. We contacted Omar and Kevin for their advise, and Keven volunteered to drive 40 miles to our home to personally fix the problem. Now, that is service above and beyond. Fortunately they were able to give me instructions over the phone that fixed the problem. Our experience with Finance was equally pleasant and fast. I would unhesatatinly recommend this dealership and staff to anyone.


We had a great experience buying a car at Nissan of Elk Grove. Guillermo was very helpful, friendly, and knowledgeable. I will definitely recommend him to my family and friends.


Sean's professionalism, knowledge of the product, and sense of humor made buying a vehicle seamless!! Thank you to the entire team at Elk Grove Nissan


Will Recommend to anyone to do business, excellent services overall when you visit any Nissan of elk grove dept! to continue to look forward in the years to come! thank you for everything!


Wonderful service. This is the first time we truly enjoyed buying a car. We would recommended to friends and family for to try Nissan at Elk Grove. Thank you!


loved the customer service!! I can easily say my wife, kids and I felt right at home!! would recommend Nissan to anyone!! Be Yang was very helpful, knowledgeable, caring, and on top of things and always making sure I felt comfortable with the car and prices/payments.. never any pressure, just wanted me to feel happy with what i wanted for my family.!! Nissan is very very lucky to have a sales peraon like Be!!


For the past couple of months, I have been emailing back and forth with Anthony Glover and he is very patient. I finally got the deal I have been waiting, I was helped by Omar Bubakar and he makes the sale a great experience with out any stress associated with buying a car. Also Sang was there to help. Jambert was easy to go with even though it was very late in the evening when we were closing the sale. Best buying experience.


I seen a billboard online for the new 2016 Sentra over by florin road. I heard alot of good things about this dealership over where I work (FedEX). I was able to get to a comfortable payment for me and my wife with no money down. Free carwashes for life too which is pretty cool since I live in the area.


I did not feel pressured into purchasing my car. Omar handled my online transition well!!! I also admired the fact that I was able to have my previous car appraisal matched for which most dealerships will not do. Once I finally had chosen m,y car the financing end was a breeze and it took me less than 20 minutes to have my keys in my hand. The facility was clean and offered great refreshments. Great experience!!!


My first experience with Elk Grove Nissan buying a new car and trading in my current vehicle went as smooth as I could have ever wanted. Salesperson Angelo Montinola and Jambert in finance were exceptional and professional in all aspects. I was extremely satisfied and would definitely recommend this dealership. Angelo was totally knowledgeable and patient while ensuring all my needs were met. I cannot express enough how these two made my purchase experience a delight. Thank you very much


Finding our 10 year old Ford needed over $3000 in repairs, it was clear we needed a new vehicle. We walked through five dealerships before we reached Nissan of Elk Grove. Omar greeted us when we drove in and was immediately supportive in helping us find something in our price range that met our needs and wants. He simplified our search down to a number of vehicles that met our needs and budget. The team worked out a package that got us into a better car than we thought we could afford at a monthly payment that was below our budget. Plus free car washes for life!? We can't recommend Nissan of Elk Grove enough. Every person we spoke to was courteous and very helpful and we have a new vehicle we love.


I think that everyone at this dealership is very knowledgeable. There has not been one person who does not know what they are talking about. Great car service and customer service. Kandy Tobiassen


As a first-time buyer, a big purchase can be kind of scary. My salesman, Be, was very helpful and made the whole process relaxing. Be was knowledgeable and answered all my questions, no matter how silly they were. He made my first car purchase a breeze!


We were new to town and needed to trade in our big SUV for something more economical. I did a lot of checking on the Internet for an economical car. It was nice to find one only a few minutes down the street. I was able to setup a test drive online at a time that was convenient to me. My salesman was Anthony Glover. He was very polite and did not push us into a sale. I truly appreciate that. I would recommend Elk Grove Nissan to anyone.


Shay and Jambert were a pleasure to work with in a relaxing, no-hassle atmosphere. This was my first Nissan experience and I would happily recommend them both!


This was our second purchase from Nissan of Elk Grove in three years. Our first experience was great, which is why we came back. Unbeatable service! They're two for two in our book!!


I was nervous about getting a car and financing not knowing what to expect. Omar & Shay made the whole process easy and reassured me every step of the way.


This was my first "new" car experience, and it could've been better. Daniel was great on the phone and at the dealership. Eva and Daniel both worked hard to make sure everything I wanted was met. I definitely want to recommend this dealership and staff to anyone who wants to buy a new car. Thanks so much.


My fiance and I were looking for a Certified Pre-Owned Vehicle/New Car. We currently just made arrangements to move, my fiance is starting school, and essentially a lot of life changes were happening. We wanted to find the best deal possible like anyone else keeping in mind fuel economy to help us put away money at the end of the day. Aivy was our Sales Representative and was exceptional from start to finish. Aivy was kind and easy to communicate with and asked us a lot of insightful questions that we hadn't put much thought to previously. Aivy was very knowledgeable and thorough in all of the things she explained to us. I felt like I was speaking with a friend I could trust and it was only our first time meeting her. Aivy was great at helping us weigh the Pro's and Con's of a New Car versus a Certified Pre-Owned Vehicle. She even went to the lengths of pulling up comparisons from other dealerships in the area to help us gain a better perspective at what we were going up against. As much as I know there is competition between dealerships, I felt that Aivy did this because she truly wanted us to get the best deal. Aivy even said to us, "If we do find a better deal for you out there, I would much rather you get that because it is all about my customer." It felt great to not just be another statistic in a sales environment, but instead, feel like we were working with someone who had out best interest truly at heart. Jambert in Financing was also very kind and knowledgeable. He broke down information precisely and explained everything to us clearly. The paperwork process was smooth sailing and very pleasant for us. We love our 2014 Nissan Sentra SL! It has the works and the experience would have not been the same without Aivy. From Aivy to Jambert in Financing - Our experience with Nissan of Elk Grove was outstanding!


I dropped my car off for routine 120,000 service and within one hour I was called by Gary to share with me I had some major auto repairs and could I come back to the dealership. Of course, I returned and he took me to the garage and along with a service technician explained the issues. I left the car overnight to think about would I proceed with service or inquiry about a new vehicle. Upon leaving I ran into John who immediately took me under his wing and directed me to Anthony and I began asking questions about a new Murano. Returned the next day able to take an additional ride to my home to check out if the car would fit in my garage and my ride along salesman was Ramsey very personable guy. I did make a decision to purchase and all along the way I was given time, advice , options and had the fortune of meeting Basil who would made the paper signing painless. He has a wonderful sense of humor. If my memory is correct I have purchased five cars from Empire Nissan. Exceptional Service.


I have purchased a lot of cars from this dealership and will continued to do so. I love their service in every aspect. Whenever I need service done to my vehicles they always cover every aspect and all my needs. I recommend it to all my friends, family and everyone out there. I promise you won't regret it!


i have had credit problems in the past and was scared to come in. After talking ti Aneta on the phone she made me feel comfortable so I came in. Once I arrived at the dealer ship she was very friendly and took her time finding me a car and payment that would work best for me. I never felt rushed or like I was a burden the way some other dealerships have made me feel. I will always call Aneta when I or anyone I know needs to buy a car. Thank you so much Aneta and everyone at premier Nissan


I had the pleasure of working with Anita. She was very helpful and I'm happy with my vehicle purchase and if u are looking to purchase a Nissan I highly recommend asking for Anita.. Thank u Anita 😊


Just bought my very first car from Anita she was so nice and helpful. She gave an affordable car because I was so scared of making high payments but I can still spend money on shopping yaay


I got several options of vehicles I was able to get, something other dealers didn't do. Anita is so fast and patient with me i will definantely refer my friends


I bought my brand new car from Anita she is very sweet, and not pushy and helpful not to mention the most patient person with me. she gave me a great deal with very little down and explained to me how i can improve my credit thank you


There are not enough words to express the gratitude that I have for Anita Esfahani and Premier Nissan of San Jose. Anita, is such a professional! Thank you Premier Nissan!


I have really really bad credit and Anita did what others could not - she got me a car loan! So many other dealers tried but couldn't get the job done, so I was very leary of trying again. Anita did everything she said she would do- she got me a good car with payments I could afford and a lender approval! I think I'm going to make most of the payments this time! Thanks again Anita!


Iam writing this rating because of how pleasant and helpful premier nissan was with me and Anitas eagerness to help me buy a car in my needs and budget.


I would totally recommend this dealership to anyone who's looking for a car!!! Bad credit good credit this place will definitely help you out! They are not pushy and the environment here is awesome


I would recommend all my friends and family to purchase a car from Anita.i love my 2014 Nissan Altima thank you .Anita did not pressure me to buy the car and got a great deal.


Jeremy was very upfront, no pressure presentation, enjoyable to work with. He was very knowledgeable and explained all the documents presented to us. Worked hard to make financing work.


We purchased a new 2017 Forester 10/13/16 and worked with Bruce Cunningham. He was very pleasant, very knowledgeable and very professional. He was patient and explained everything about the car in detail. In a word, he was EXCELLENT and we would highly recommend him to anyone.


I dealt with Mike Carlson for the purchase of my new Subaru, and I could not be more pleased. Mike was low pressure and very personable. The whole process went quick and smooth. I drove away a happy customer, and will be buying here again when the time comes. I'd definitely recommend Mike Carlson and Elk Grove Subaru to anyone looking for a new car.


It was a very smooth and pleasant buying experience. Mike Murphy our salesman was very knowledgeable about the car my son and I purchased and was able to answer our questions easily. Mike Carlson the internet sales director was great to deal with also. The negotiations for our cart went very quickly and smoothly.


Worked with Internet Sales: Mike Carlson emailed quote and Pam Verduzco did the test drive/paperwork. Made an experience I dreaded really easy. Mike/Finance was great, too.


Went to this dealer to pick out a new forester. Staff was outstandingly friendly and helpful. Made the car buying experience easy and without issue. Definitely recommend coming here for all your car needs. I drove 45 min to this dealer because they're worth it.


I dealt with Mike Carlson over emails and it was effortless. He quoted me a price that was very good and kept me in the loop on the delivery status. Never got annoyed that I kept emailing and texting "is it here yet?". Paper work was a breeze but that's because it was a weekday. He knew he had to upsell accessories (who doesn't) but wasn't pushy at all. Overall an excellent place and sales guy to deal with!


We were pleasantly surprised at the way the sale and Finance helped us through the buying process as we were new to the state. Thanks a bunch and we will come back in the future. Regards Steve and Barb


Mike Carlson was my salesman and he didn't push and he did keep in touch. He answered all my questions etc. I have wanting a Forester for some time and I did contact two other Subaru dealers but Elk Grove Subaru found me the one that I wanted. I thank all the people there for their helpful service.


We bought our second Subaru from Elk Grove Subaru through the Internet department. Great experience for our 2015 Forrester and 2016 Outback. I will buy our next Subaru there and highly recommend to family and friends.


Great people I first worked online with Mike Carlson he was very helpful with information and on his day off referred me to Bruce Petersen


Working with Larry Bilger made the whole buying experience simple. I was corresponding with 5 other dealers before deciding to go with Larry on the Internet. No hard sell, he was patient and honest through emails and when we met in person to pick up our Subaru. We couldn't be happier with our choice in choosing Maita Subaru.


Just picked up out second Subaru in the past 6 months. First the sales team at Elk Grove Subaru wins hands down. With both purchases I was contacted via email with responses to my price inquiry with in an hour or so. With both purchases I didn't hear back from the competition until after we had already purchased our vehicle from Elk Grove. The sales team is not pushy but does get back to in a very timely manner about any questions or concerns. I just picked up a 2016 Crosstrek for myself after purchasing my wife an Outback and could be happier. It doesn't stop with the purchase. The service department is great as well. Not only are they friendly but make sure to keep you informed on the status of your car while your waiting. We will continue to do business with Elk Grove Subaru and would recommend them to anyone purchasing a new Subaru.


We took a couple of months to research buying options before ultimately deciding on an Outback. during our research period, we had several interactions with Elk Grove Subaru. We found the staff to be professional and very helpful. There was an unfortunate mishap when we actually came in to purchase the Outback, but Mike Carlson and Sonny Aivazian really went above and beyond to ensure that we walked away with a very positive buying experience. We also had a very positive experience with Mike in finance.


This is our first ever Subaru, Cebert knew his product and provided a great test drive. We had questions regarding service. Cebert took us over and introduced us to Paul the service advisor. Paul explained the service process. Mike and Jeremy made the transaction quick with no pressure to purchase any extras. Jeremy explained what each extra product was and asked which product we were interested in. Overall great experience on the sales side of the house. I am looking forward to the same experience on the service side.


Everyone I worked with were very knowledgeable , professional and friendly. There was no pressure to buy a car. Both Mike and Jeremy, who I dealt with the most, just wanted to make sure I got the perfect car for my needs. I bought a beautiful Forester which I will have for a long time. Also they spent a lot of time with me and did not rush. Simply great people!


Mike Carlson was a great guy to deal with. Sonny and Jeremy as well. Thank you for making my experience such a pleasant one. I Love My Car....


they have an excellent team at Elk Grove Subaru, I love these guys and will be a repeat buyer. thank you Mike Carlson for everything


Both Mike Lagandaon and Mike Carlson made my car buying a breeze. We were in and out in less than three hours. I was able to drive home in my new car with a good feeling. The Subaru Outback I purchased is very comfortable. With all the new bells and whistles I am probably going to be calling Mike Carlson in the near future for some help. So far so good.


Had a great experience at Subaru. Staff was so nice. Buying a new car is long process. It amazing how comfortable I felt there. I love my new car. And I'm glad I changed to Subaru.


I was looking for a vehicle that was not to be found anywhere but contacted Alan in internet sales with my request. Within three days it is sitting in my driveway. If you know what you want do not settle for going anywhere else. Give them a chance and the experience will surprise you.


After deciding on a 2016 Forester, we found Elk Grove Subaru through the Car-Pro guy. Mike Carlson contacted us & quickly all came together for the purchase with a great price! Mike and everyone else we dealt with at the dealership was very friendly, helpful and took care of all our needs. It was an easy & stress-free way to buy a car!!!


Couldn't have asked for a better sales associate in Ed Monson! Treated us like family and not like a customer which was new to me!


Contacted the Internet online got an almost immediate response and then a phone call. The car I wanted was there and ready for me when I pulled in. Mike Carlson made the experience a breeze, he is very informative and pleasant to deal with.


Best car buying experience ever! Ed was the easiest and most genuine salesperson we have ever met. He took the time to listen to what we really wanted then presented us with options. No pressure.


My 5 star rating is because of Ed Monson, the Online manager. I had dealt with him before and was delighted to find he was still there. Honest, helpful, good listener, thorough, straightforward. A car-buying experience can be painful but Ed took it in the opposite direction and I drove away happy with how I was treated ... and delighted with the car, a 2017 Subaru Forester!! How often ca